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Customer reviews

Rating 4.5 out of 5 stars with 641 reviews

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93%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the SoundTrue™ In-Ear Headphones (iOS), frequently praising the exceptional sound quality, comfortable fit, and lightweight design. Many also appreciate the convenient volume control and compatibility with various devices. However, some customers find the price to be a drawback, and a few have experienced issues with the microphone's performance. Overall, positive feedback on sound and comfort outweighs concerns about cost and microphone functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 641 reviews
  • Rated 5 out of 5 stars

    5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Awesome! Loving it and would definitely recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is a good brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem was tangled cord. Everything works perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better options for similar price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking with Bose name attached they would sound awesome. I was wrong. First off the ear buds that come with the product don't go all the way into my ear. Outside noise overpowered my music and I was so annoyed I returned them after 2 days. Bought the Beats In-ears and they are 1000% better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like the older versions better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like that Bose changed the plug from a angle to straight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality ear phones, but the remote mic does not work with my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose dropped the ball on these, I had the Dre. Beats prior and they broke after a nice 2yr run. I thought Bose would have a better product, my Infiniti has Bose and I love it. These lack any deep sound or any type of noise canceling. Might as well use the ear buds which came with my iPhone.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for choosing the SoundTrue IN-Ear headphones. We want to be certain that you enjoy the performance you expected. Please call our technical service team at 800-380-4831 so we can be sure they are working properly. Support hours are Monday - Friday 8:30AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST. Bose

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name itself is enough for anyone to buy this..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest fan of bose these headphones are very nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth it. After only six months the rubber piece on the bottom split exposing the wires. I purchased a pair of Sony headphones less expensive two years ago. That lasted longer than this. Disappointing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Superb!!! Bose always pulls through!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research extensively and read all reviews. Whatever review you have read, put it in the back of your mind because I'm giving a honest review. These headphones have excellent full range, bass, treb and fit perfectly. They are very comfortable and very stylish! I own bose headphones in the past and soundbars and the soundtrue sounds just superb! Comes in three sizes for exact fit. I have zero complaints with these headphones. I judge components based on is it worth the money...these are worth every penny! Buy them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds I've ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many others, I have gone through many different earbuds before finally finding the ones that are the best for me. I absolutely love these earbuds. They sound great and the feel is awesome. I can keep these in for hours before needing to take them out for a few minutes. Plus, they stay in place very well. I have been using these with my iPad and iPhone only. If you're thiing of buying these, don't hesitate. They are well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best in-ear headphones by far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of these headphones and not because the 1st ones broke but because my son stole them from me. I had the 1st set for over 2 years and they are still going strong. You put them on and they stay put, they don't fall out of your ears, the sound is great and they have their own case. You want quality, buy Bose. They are amazing. They are by far the best sounding, best quality, in-ear headphones in the market. Well worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    volume and mic had issues a week after using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic and volume buttons stopped working a week after I started using them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great on the Galaxy Note 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound - (4.5/5) like it says SOUNDTRUE, no overly saturated Bass like Beats by dre has. Comfort - (5/5) i can sleep with these, i do sleep with these. Style - (3/5) WTF Bose? Why cant Samsung get the colors White and Red too? Price for what you get (4/5) a bit too pricey for just one color choice. carrying case - (3/5) although nice, a little too big This does not have active Noise-isolation, but this is great as it doesn't block out all the noise from the outside world. Where i work i need to constantly here costumers but i still want to listen to my music, NPR, and podcasts etc.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can't go wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my BOSE headphones because there are no buds to pop out of your ear. Instead they have little wings that fit perfectly in your ear area more effectively so there is no more having to constantly readjust them to stay in. These headphones are great for listening to your music and talk capabilities with the option to answer, hang up, skip songs, volume control and after your phone conversation is over your music will return to where you left off to answer your call.. Nothing but the best in quality. I own a back up pair an exercise pair, and these new pair for now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming out of these little buds is FANTASTIC! I have owned many earbuds ranging from $20-$200, and these are by far the best! Total bonus, they are comfortable and stay put. They are worth every penny and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Really good headphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those are really good headphones that don't need to appraised. Everybody knows Bose makes good products when it comes to sound system. They are comfortable and the bass is there. I understand also, that this version is for iOS devices, but i have to knock down 1 star for not being compatible (microphone) with Android or Windows OS. In this day and age, i think there should be no restrictions on that field, the battle for our wallets should be with quality of the device, it's ability to make best sound possible. This headset does it, but like i said, i would love to be able to use it with every device i own, not just the ones that are made with logo of Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tried the rest, then bought the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to bestbuy who graciously accepted my returns of three other headphones before i finally found the pair that was right for me. Originally, I purchased the JBL Reflect bluetooth headphones and could not have been less happy with them. First, they were uncomfortable and bulky in my ear and also they would lose signal briefly creating distortion in the sound quality. I also tried the much cheaper sony EX series and was also unsatisfied with the fit and the harsh, cold sound. Neither earbud gave me the warm sound and comfortable fit that I was looking for. So I returned both and purchased the Urbeats earbuds and, besides the mic not working on my iphone (which it should have) I was not at all impressed by the loud and unrefined sound they produced. Also, the fit was not for me. Finally, after returning all three of those, I purchased the Bose Soundtrue earbuds and was immediately impressed. I was very worried that the unique design of the earbud would not feel like they were snug in my ear, but it was not the case. These earbuds "sit" in your ear comfortably and snugly but do not "plug" your ears. They don't fall out or shake when you move your head, but also they don't plug your ears to the point that you can't hear anything else around you. In fact, if you are listening to music at a low volume, you can actually have a conversation with others at the same time. Best feature of these earbuds are the sound they produce. A very rich and warm sound with smooth output from lows, mids, and highs. Voices sound crystal clear and club music sounds as rich as it is intended. I would highly recommend anyone searching for a hands free talk / music headphone to try these and save themselves the headache of being unsatisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose is simply the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, crisp sound. I will recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Not Good Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these headphones 5 different times and every time they have let me down. I first started with the $150 pair of sport headphones and after a typical workout in the gym, the mic stopped working. I then exchanged them for this $130 pair of in ear headphones and after a regular workout in the gym, the mic has stopped working on all 4 pairs. I have returned/exchanged these to Best Buy each time while also letting Bose know about the issue. The problem is that I really like the in-ear ear buds and sound quality.....when they work correctly because of the comfort. Bose has let me down and it is time to switch to another company. For the price, these headphones should last more than two weeks. They have not. I wish I could use the silicone in-ear buds on other headsets.

    No, I would not recommend this to a friend
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