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Customer Ratings & Reviews

Model:
SOUNDTRUE ULTRA IE HP IOS WHT
SKU:
4331865
Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the SoundTrue® Ultra In-Ear Headphones (iOS), frequently praising the sound quality, comfort, and fit. Many reviewers highlighted the comfortable fit, even during extended use. Positive feedback also mentioned the bass response and lightweight design. However, some concerns were raised regarding the durability of the cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,676 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just keep using it when we do exercise every morning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose but this one just soso don’t know why.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this product again. I would give it as a gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very quiet. Super disappointed!

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      We appreciate you reaching out for help with this. We'd like to learn more. One suggestion we have is trying multiple audio sources to verify that the low volume is related specifically to the headphones. If that is the case, we encourage you to contact us directly to work on a solution for you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 2 out of 5 stars

    Lack of highs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to my first Bose earbuds because I like their headphone I previously bought. I like clear crisp highs, but the highs on this set are dull and lacking. I have cheap earbuds that have better sound. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello BarryN. Thank you for your review on the SoundTrue in-ear headphones. We are sorry to hear that they did not meet your expectations. There are a few troubleshooting steps that we may provide so that you may enjoy them. We recommend trying alternate music sources as well as trying different devices. We hope this answer helps and appreciate your feedback. Thank you again for your interest in our Bose products. Have a wonderful day! Ashley - Bose Support Bose

  • Rated 2 out of 5 stars

    Not as good as my Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I thought these would be better than my Beats Sports but, they are uncomfortable in my ear , I also hear a lot of wind noise in them. I never had that issue with my Beats, even when driving in my convertible

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume level is too low and sound quality is way too flat. I did not like it and returned it the next day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are pretty quite and don’t even have that much bass which doesn’t satisfy me. If you are looking for a pair of earphones that are quite and not too much bass this is your pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Press your hands against your ears, that's what it sounds like when you have these on. Even when you only have one on. At first it was ok but after a while it's really annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    FINALLY!! Praise to the ear Gods!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi folks, not a big Bose or review fan, but I had to give my 2 cents on these. I've owned Bose IMEI2, Bose Soundsport, 5 pairs of Beats, and Monster (HOOOORRIBLE) headphones. As well as a few others I'm sure I'm forgetting. All of which had marginal (at best) sound quality and or comfort, failed at one point or another for one reason or another or were returned. WELL let me tell you Bose FINALLY got it right! These are BY FAR the most comfortable, best sounding set of headphones I have ever owned. Something as small as a change in the silicone earpiece made ALL THE DIFFERENCE!!! OUTSTANDING SOUND QUALITY, even on phone calls!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good quality but volume buttons never worked and stopped working after 2 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A bit disappointed in quality of sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in the quality of sound with these headphones. I expected better. A tried a friend's but maybe they were the more expensive ones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. These buds don't do a good job of fleshing out the music your listening to. Bass was very disappointing. Returning tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, Jutibbs,

      Thank you for sharing your experience with the SoundTrue Ultra In-Ear headphones. Sorry to hear that you were left disappointed. We understand that you will be returning them. We appreciate the feedback and hope that you will give us another chance in the future.

      Thank you again, take great care.

      Mohsin - Bose Support Bose

  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this is the first Bose product I would not recommend. The sound quality is poor and all ranges sound like you are in an echo chamber. I purchased and unfortunately forgot to take them with me out of the country and when I tried them and attempted to return to Best Buy I was told it was too late and beyond the 2 week return policy

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, Duffy,

      Thank you for the review of the SoundTrue Ultra in-ear headphones. Sorry to hear that your experience was not so ideal. This does sound unusual and not what we want you to expect with our products. We definitely want to take a closer look at what you are encountering. Please contact our Bose technical support so we can help.

      Contact information can be found here: https://bose.life/2qwENj4

      Take care,

      Mohsin - Bose Support Bose

  • Rated 1 out of 5 stars

    Jay bird X2 is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one and my wife bought a Jay bird x2. Without a doubt Base was awful compared to jaybird. Base offers sound that is equivalent to a cheap factors stereo.. I want highs and lows as well as rich sound. I quickly took these back for a pair of Bluetooth Jay birds. We've also had beats and beats wireless which sound the same as bose, but still not worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones broke after 6 months of use. Expect better quality for the price paid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Name means High Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately not as nice as a set of earphones would be. Even those their Bose

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Pro19,

      Thank you for providing your review of the SoundTrue Ultra headphones. We are sorry to hear that they did not live up to your expectations. We appreciate the feedback, and we will continue to explore opportunities to improve our products.

      Thank you again for giving them a try! If you have any questions, please contact our Bose technical support team by clicking here: https://bose.life/2LXQA9c

      Take care,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds from Bose. Not sure why so neg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these from Best Buy because they were on-sale and I needed a good pair for my flights, something comfortable, good sound and can block out as much noise as it can, besides going with ANC. Despite all the negative reviews, I went ahead with the buy. I came home and took it out for a jog around the block with my iPod. They are extremely comfortable, fits well without falling out and have great sound from what I can tell (not an audiophile). The pair also immediately blocked out the drone from a carpet cleaning crew next door. Everyone on here who gave a negative review states it has a stethoscope effect or hitting the cables and wiring will reverberate through the earbuds or whatever. I did not experience such effect. If it did, it was too subtle for me to notice. I do not buy $150+ earbuds like the other reviewers; this is my first premium earbud as I normally just use the standard Apple ones and I must say, it's an amazing product and definitely worth the buy imho.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have. Really good product. I like it really nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They last for about 2 years and then they don’t.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last for about 2 years and then they do work.

    No, I would not recommend this to a friend