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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, price, and bass of the Sport Earbuds True Wireless In-Ear Earbuds. They appreciate the comfort and secure fit of the earbuds, as well as the excellent sound quality and long battery life. Additionally, customers find the earbuds easy to use and are pleased with the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,900 reviews
  • Rated 1 out of 5 stars

    Left ear bud does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud doesn't work consistently. I have to constantly put the ear buds back into the case and then put them back in my ear to make the ear buds work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am sorry to hear that your left earbud does not connect consistently. It is likely that this is due to low charge. When placing the earbuds back in the case to charge, I recommend making sure it is seated sercurely against the pins. We also have a great guide if you need further help with this: https://bose.life/40EI8xr

      Our customer support team would also love to help you if you would like further assistance: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Boos for BOSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!!! Connection was awful, and they worked only intermittently. I have owned BOSE audio products in the past and was extremely pleased; however, these earphones had the quality of a cheap Asian knockoff. Maybe I just got a bad pair, but at that price, not interested in trying a replacement. Returned and moved on to another brand. I am done with BOSE!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Carroll,
      I'm sorry to hear of your connection issues and that you have chosen to return them.
      If you had updated the earphones using the instructions here: https://bose.life/3a540te, this would have helped improve the connectivity.
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't buy the white Bose. They fell apart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bose electronic piece separated from the ear buds and fell apart. I was unable to find the electronic piece that got lost on the ground, and Best Buy wouldn't accept the return. This is the only time a manager was very rude. The black ones work great, but still over time, the buds will stretch off from the electronic piece, and you won't get a replacement without all the parts if any piece gets lost during the separation

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous model was single ear for calls, this one is both. However this model seems to have connection issues with my ipone12 pro. It looses typically only the mic or it cuts in and out

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Jason,

      I'm glad you've been enjoying some of the new features on the new Sport Earbuds, like having call audio through both ears. You definitely should not be experiencing connection issues while using the earbuds! If you do find the connection or the mic cuts out, the troubleshooting steps here will get them back up and running correctly again. https://bose.life/2GNDdXj

      Keith - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Thank god best buy has a good return policy.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt stay in my ears. Sound quality was swishy especially with noise cancellation. Stick with wired ones or the clunky over the ear things.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David,
      So you're aware, there is no noise cancellation functionality in this product. We're sorry you had some issues with the fit, we do have 3 ear tip sizes available upon purchase, and an additional 3 sizes you can get through our customer support. If you'd like to try these additional ear tips, reach out to us via https://bit.ly/3UNtwsQ where we'll be happy to get these to you.
      Tegan - Bose Customer Support bose

  • Rated 1 out of 5 stars

    No just no

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed. I had them for just a few months and they just stopped working. Thank goodness I had the extended warranty.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,
      I'm surprised they stopped working suddenly. If you need help with them then please contact us https://bose.life/3rykPZR for support.

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds but could use a bit more volume to the audio for a better user friendly experience and thus making the listening experience a bit more appreciated and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because the Jabra 75 elite T I bought brand new didn't work. These on the other are great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love my earbuds. I use them for cycling long distance and they seem to hold up well to the sweat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bills headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem to work a lot better than the sound sport I had. The old ones overheated in the Sauna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ear pods. Fairly comfortable easy connection to iPhone using the app to control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sports

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones gave them as a gift. The color is amazing and so is the base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear. The instructions are very poorly written as they are in every language except English.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose are not like the previous Bose wireless headphones that I had. I would have kept my old ones if these were going to be like this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overcomplicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use one headphone at a time. Made me download an app. Overall not user friendly. I recommend something more plug and forget.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Nalga.
      Thank you for your feedback. Single earbud use is not supported by the Sport Earbuds. If only using one earbud, make sure to use the right earbud. The right earbud is the "primary" or main earbud. It controls the left earbud by relaying audio from the source device. Also, the app is necessary for updates and settings change. Once you have paired with your phone, you do not have to set it up again as it automatically remembers it. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Wanted to love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume was low in one ear. The earbuds wouldn’t stay in my ears. I have an older model sports that was perfect. It eventually stop holding a charge beyond 15 mins.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Nicki, as the eartips are not sitting in your ears correctly, make sure you try all three sizes included in the box. You can also try additional sizes which can be ordered through us directly. Getting the perfect fit will also ensure you get the best audio performance possible.

      If you need any further assistance, you can contact us at https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    boss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this one last year still work like new, worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't buy it has connections issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues. I have other bose products and other vendors and they do not disconnect. This fails to connect and when it connects sounds like when your cell signal is bad . I like how they fit but if you can not use them they will be returned!. I have updated the firmware and same issue cell very close to them no difference. This is very common issue reported

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jose,

      It's great that you like the fit of the earbuds, though I'm surprised you're having connection trouble with the earbuds. I'd suggest trying the earbuds with another device, as this can help check the connection and audio. We have some steps here https://bose.life/3WeD0hQ that you can try also. We'd love to help as well, so please contact us https://bose.life/38DNELy for further support.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BOSS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is boss is the most I can say,,as always Bose make awesome sound, love it I recommend it to all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about one month. I sent it back to Bose for repair. If I return to Best Buy I lose my geek insurance. Not happy!

    No, I would not recommend this to a friend