Customer Ratings & Reviews

Awesome product. Delivery was on time and the product was amazing.

Work very well. Purchased for my wife to use for music and work meeting

Excellent, fit perfect, sound is amazing, Easy carry

I received this product in exchange for my fair and unbiased review. TL;DR - The Bose Sport Open Earbuds have almost as many positives as they do negatives. Sound quality is good if you don't mind the lack of bass from them sitting on your ears instead of going in them, fit is excellent, and call quality works well. However, the case doesn't charge the earbuds or power them off, the charging dock has a permanently-attached USB cable, there is no audio customization, and the app for these requires an unnecessary login since it doesn't have a "Find My" feature. If these well less expensive, I'd give them 3 stars, but they're too expensive for what they are. You can find better, more feature-packed sport ear buds for less money. --------------------------------------------------------------------- Unboxing and first impressions: Inside the no-frills Bose packaging (which I love) , you’ll find the Sport Open Earbuds, a magnetic charging dock with a short, permanently-attached cable, a case with magnetic earbud holders, magnetic closure, and no charging capability, and the setup and warranty literature. I'm actually disappointed. Ear buds in this price class should come with a case that at least charges the ear buds, if not also charges wirelessly itself. Instead, we're stuck with a cheap case and a dock that, if it breaks, will probably set you back the price of 4 or 5 GOOD USB-C cables. Let's hope nothing breaks that permanently-attached USB cord... --------------------------------------------------------------------- Setup: You’ll want to install the Bose Music app on your phone for this process since it allows for multi-paring and lets you turn the left ear functionality on and off. I’m a little disappointed that the existing Bose Connect app I have for my other Bose products I own doesn’t work with these earbuds. I’m also disappointed I had to create an account to use the Bose Music app; the older Bose Connect app didn’t require this. Charging is easy enough - plug the charging dock into any USB port and drop your Sport Open Buds into it. They’ll flash white LEDs to indicate they’re charging and glow solid when they're at 100%. However, this is still a charging dock that shouldn't exist since the greater majority of true wireless earbuds available - even the super cheap ones at a store with the price of most items it carries in its name - charge inside of their case. Speaking of case, while its nice that the case these come with has a magnetic closure and magnetically hold the earbuds, it's not a charging case and it overall cheapens the experience. Come on, Bose - it's 2021 and we want to charge our earbuds in their case when we're not using them. --------------------------------------------------------------------- Usage: So pairing is easy enough. Turn on the right earbud and both power up. Connect it either in your phone's settings app or in the Bose Music app. The Bose Music app also allows for multiple connections between the earbuds and other devices supporting Bluetooth, useful for those who want to go from phone to computer or who have a phone and a smartwatch they want connected simultaneously. You'll want to control music playback, taking calls, and your phone's assistant through your phone; the single buttons on either earbud are hard to quickly find while you're on the move. Also, you'll have to control the volume through your phone as there is no way to do so on the earbuds. I don't have a problem with this, but I know some people will. --------------------------------------------------------------------- Sound quality: Stereo. separation is good, frequency response is terrific. If these sealed with your ear, the bass response would be pretty good; however, they sit far enough away from your ear that you can hear the world around you almost unimpeded, so bass suffers. Audio quality through Apple Music high bandwidth mode and with FLAC and ALAC-encoded audio files sounded good enough; not the best I've heard but still clear and crisp. Unlike many other headphones and earbuds I've tested over the years, however, there is no audio customization. I can't turn up the treble or bass, and I can't adjust an EQ to bring out vocals. Even earbuds at a third of the cost can do this. At least audio response is flat from about 100Hz on up to the limits of human hearing. --------------------------------------------------------------------- Final thoughts: These are too expensive for what they are. With no charging case, no audio customization, and a required dock to charge, they feel out of place at their price point and in 2021. Had Bose made these with a charge case instead of a dock, I could have given these 4 stars. But because of the inconvenience factor and Best Buy's lack of half-star ratings, I gotta give it 2 stars out of 5. Would I recommend these? Only in one particular case - you want Bose, you're okay with overspending on earbuds, and you're okay with the drawback of not being able to charge in a case. Otherwise, look elsewhere; you'll likely find similar earbuds with better features, or earbuds that go into your ear and have "transparency mode" at a similar price point so you can still hear the world around you but you don't lose the bass.

I didn't like the fact that the hook didn't fit with my glasses, I LOVE Bose

very good earphones great quality and sound everyday

Feels like you are in a movie theater or concert. *****

Very uncomfortable. After fee minutes I feel pain on my ears. Not for everyone.

This is one of the worst purchases ive made! These earbuds will not stay charged even when not in use. I literally charged them, then needed the outlet the next day. So i put them in their case (which does not provide a charge) and the very next day they were dead! Almost unusable for me.

Happy with my headphones. They fit nice and they hold on when I run

SLEEK DESIGN AND GREAT SOUND, I LOVE BOSE PRODUCTS

The open ear design does not work. What’s the point of listening to music if you still can hear the outside

very confortable, stays on, listen to my music and still be connected to the work

Can wear one without the other want stay charged...my ear is little want fit

Didn’t really like them but the sound quality was great

Great product just need to make the over the ear pieces softer. Irritated my ears after 30 minutes of wear.

The charger is not convenient at all. The ear pods fall off and it's clumsy. Only 1 month after purchase they will not charge. I can not get them to turn on. This item is not good, Do not purchase!!! I just spent over 200.00 and have ear buds that do not work.

Like the fit, work like they should. Wish they came with a charging case.

comfortable to wear, but it looses sound quality because of that. Even when you turn them all the up.

Too bulky and ears hurt with extended use. Good for a workout