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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.4 out of 5 stars with 2009 reviews

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Rating by feature

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,009 reviews
  • Rated 1 out of 5 stars

    Move along

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain in the butt to hook the the sound bar, THE WORST APP!! Get something else

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Jeff, I am sorry to hear that you experienced issues when pairing your surround speakers to your soundbar. Check out the quick and easy guide here https://bit.ly/3i2L1lH to set them up. We are always here to help if you need us.

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Disappointed with best buy and bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use these because the soundbar 900 i bought was broken out of the box and bose and best buy wanted to charge me to look at it and fix it. Not impressed with bose or best buy. I should not have to pay to have something fixed out of the box. Best buy could be more helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need clarification

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can someone answer this-the BOSE website says its compatible with the Smart soundbar 300, but when I ordered these and reviewed the instructions, it only mentions the Soundtouch 300 soundbar-if it is not compatible with the Smart soundbar, BOSE-please update your website-very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Bill,
      I can confirm that the Wireless Surround speakers are compatible with the Smart Soundbar 300. I have included the link here: https://bose.life/34oaQbi, to assist you with how to connect them. If you are still experiencing some issues, I would recommend reaching out to our team, using the details here: https://bose.life/37t44mq.
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning and purchasing new- was missing a wire

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Leah, I'm glad you were able to get a replacement.
      Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Nice little speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only flaw is that you can't control the volume of the speakers.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      We are happy to announce that the next software update for the SoundTouch 300 system will allow for a surround level feature for increasing or decreasing the volume of your Virtually Invisible 300 speakers and it is planned for release this month. Bose

  • Rated 2 out of 5 stars

    Overpriced and never worked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get these to work with a Bose soundbar and they never worked or synced up. Just returned.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey, I am sorry that you faced issues pairing the surround speakers and decided to return them. We aim to make this as easy as possible. We have a handy video here https://bit.ly/3i2L1lH that allows you to visually see how the speakers should be set up. If you face any issues there is some great troubleshooting on our website.

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not Truly Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the box and saw all the included wires I returned these and the accompanying sound bar.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello msen,

      The Surround Speakers need to be connected to power, through their receivers, and then on the Bose app you can connect them wirelessly to your soundbar.

      If you have any questions, feel free to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Ok addition to the entire system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do hear the affects and sounds but the system is perfectly fine without these two extra speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really completes the system now that rear volume can be controlled separately in the app. Works with all broadcasts on my antenna and streaming channels

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The read speakers are a big dissapointing otherwise it's a great system. A little overpriced

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't provide the sound effect i was looking for unless I was near the speakers. Returned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Complements the Sound Touch system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the stands from our old system with additional track supports. Worked perfectly. Gives a nice sound expansion with the Sound Touch home theatre system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Herman Santana

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic speaker I am very hay to have purchase it in Best Buy’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose system is absolutely amazing. This system paired with our 4K TV makes movie viewing better than in the theater experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as part of 300 System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers work well in the Bose system. They are small but the power supply brick that comes with each speaker adds bulk and wires.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the crisp sound. Not as full as I expected. A lot of money for small sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Low sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should keep it next to your ears like a mobile phone to hear the volume from this speakers. I would not recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we are sorry to hear that you are not happy with the sound from your speakers. You can adjust the levels of the speakers in your Bose app.
      Please also ensure that the lights are on the back of the speaker. You can find guidance here https://support.bose.com/s/bose/home-theater-soundbars?language=en_US for your product that they are connected to, to ensure the best connection.
      Thanks
      Matt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Super deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend. He is super happy with the deal he got!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product amd it was the best ..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myself and my husband have always been fans of Bose and we both were glad we found the Bose system at Best Buy for a great price

    I would recommend this to a friend