Customer Ratings & Reviews
- Model:
- BOSE SURROUND SPEAKERS BLACK
- SKU:
- 12376293
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Wireless with wires
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If i would've known virtually wireless meant plugging them in across the room with wires coming out of them I wouldn't have bought them. They do plug into electrical outlets across the room but still have to still hide wires hanging them on walls or ceilings. Have to purchase universal stands to hide wires another $100. Sound is ok, no equalizer adjustment, only hear treble no bass. For the price could have been a better product. I normally love bose wasn't impressed with the 300 Sound bar without the bass $1700. Invested should have reviewed more before buying.
No, I would not recommend this to a friendNot enough power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the system I expected big sound from these speakers, but am really disappointed in the overall output. Work ok for the surround experience, but should have more.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Gus87,
Thanks for providing your review of the Bose Surround speakers. We designed the speakers to provide cinema-like sound at your home but we're sorry to hear that it did not quite live up to your expectations. We appreciate the feedback and if you need any assistance in the future, please feel free to reach out to us again.
Thank you and take care,
Mohsin - Bose Support
Great sound but forces U2 buy overpriced bracket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the overall sound, but offended by the fact that Bose forces you to use their proprietary wall mount bracket instead of including the universal screw option. Also, to make matters worse, Bose sells the brackets separately. So although you can only purchase these speakers as a pair, you must pay an overpriced cost for two separate brackets. Unbelievable! Anyway, despite the nice sound I would not recommend these speakers. There are plenty of competitors that offer comparably rated products, without gouging you again on the brackets.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tried everything but no sound came out from the connection to my Sharp Aquos TV so they were returned. My TV works great but I was not going to buy a new TV for them to work.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello!
I appreciate you have returned the speakers but I'd love to provide some information in case you would like to try the surround speakers again! These surround speakers are designed to be connected to one of our soundbars. You wouldn't be able to connect them directly to your TV.
If you wanted to use these surround speakers with your TV, you would need to connect them to one of the Smart Soundbar 300, Soundbar 500, or Soundbar 700. The soundbar would connect to your TV and send the audio to the rear speakers.
I hope this helps!
Keith - Bose Customer Support
Not BOSE cross compatible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works on a *non-disclosed* handful of soundbars. Not even all Bose wifi enabled bars.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
These Surround Speakers work with the following the Bose Smart Soundbar 300, 500, 600, 700, & 900. Our older SoundTouch 300 is also compatible with them. Outside of those Soundbars they would not be compatible with our other products.
If you have any questions about compatibility, please reach out to us (https://bose.life/38DNELy) with your questions.
Nic - Bose Customer Support
Not what I was expecting but decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these along with the Bose sound bar and Subwoofer thinking it would complete the surround sound system. They're kind of hard to hear at times, but overall a decent set of speakers.
I would recommend this to a friendBrand response from Bose support
Posted .Thank you for your recent purchase of the SoundTouch 300 system along with the bass module and wireless surround speakers. We are excited to let you know that the most recent software update for this system adds the ability to control the volume for the rear speakers. You can find a help article on how to accomplish this here: http://bit.ly/2m8l4Hc
If you have any other questions or concerns, don't hesitate to reach out to our team of technical experts. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Nice quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure the speakers are great. Woulda been nice to know it didn’t work with my Bose sound bar before purchase but got my money back.
I would recommend this to a friendBrand response from Bose
Posted .Hi Matt, these speakers are designed exclusively to pair with the Bose Soundbar 500 or the Soundbar 700. I hope this helps!
Tori Mae - Bose Customer Support
Terrible experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good purchase. We could not hear anything unless we were standing right beside them. We went out of town and Then returned them 3 weeks later and they refused to give us our money back bc it was past the 14 day return policy.
No, I would not recommend this to a friendNot what I expected. From Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small, not good sound, way too much wiring as well as huge rectangular receivers ugly eye sore, (think thats what they are called, anyway) had Geek squad come out still couldn't get any quality sound and since this is the only speakers that will work with this system took entire system back went with sonos! Happy now good sound easy to set up not like Bose very difficult to use app. All sonos speakers are comparable with their system!
No, I would not recommend this to a friendSound quality is nice, but not truly wirless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a power pack that has to be plugged into the wall. So yiu are limited to the placement of these speakers. Other than the the sound is clear and very distinct
I would recommend this to a friendBrand response from Bose
Posted .Hello Wood!
Thank you for the review of the Virtually Invisible 300 wireless rear speakers. Just to confirm, these speakers do still need power and requires being connected to your main electrical outlet at all times. We understand that a cord might limit your options as far as placement, to help with that, we have included approximately 20 feet of speaker wire. If you have any further questions or need troubleshooting steps, please feel free to contact our Bose technical support line for assistance. You can get contact information located on the Bose website.
Thank you again and take great care.
Mohsin - Bose Support
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size but the surround sound is very poor. When u listen to music much more impressive. Ended up returning and bought sonos speakers.
No, I would not recommend this to a friendPoor quality sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very hard to hear the sound coming out. Speakers are wireless but at the end of the day you have to wire cables to make them work. The poor sound was something that I didn’t expect.
I would recommend this to a friendBrand response from Bose
Posted .Hi there,
Thanks for taking the time to review your Wireless Surround Speakers. We are very sorry to hear that you are unhappy with the quality and volume from the speakers. Please do reach out to our customer support team via the contact us page on our website so that we can look into this further for you.
Bose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the loudest rear speakers should of bought the jewel bose ones live and learn i guess
No, I would not recommend this to a friendBose could do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It adds to the soundbar but I wish they were louder. Even after adjusting to max volume and lowering the center bar, I still find the volume too subtle.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Benjamin. Thank you for your review of the Virtually Invisible 300 wireless surround speakers. We are glad you find them a good addition to the soundbar. I am sorry to hear that you find the volume too subtle. Thanks for sharing your feedback. Have a great day! Best Regards, Greg - Bose Support
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter the job, we have always been impressed with the technical expertise of the professionals who arrive to do the work. They are personable and good listeners focusing on what we are asking and responding with helpful information.
I would recommend this to a friendNot bad, not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The small speakers add some to the tv experience, however they are very limited in range due to their small size. When comparing them to my main home theatre surrounds, they miss the mark. For adding "some" surround sounds and having a small footprint, they work for that. Be aware that these small speakers have to be hooked up to a larger wireless receiver/amp that has to be hidden.
I would recommend this to a friendBose 600
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are not compatible with the bose 900 sound bar
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, the Bose Surround speakers are compatible with the Soundbar 900.
If you need any further assistance with this, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
Thanks,
Matt - Bose Customer Support
Effortless setup and subtle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subtle, relatively inconspicuous surround speakers (if you have a good way to hide the small brick of an amplifier used to connect each speaker). Maintains good connection with the soundbar.
I would recommend this to a friendNeeds volume adjustment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound level is preset you do get some sound but the rest of the soundtouch system just drowns them out
No, I would not recommend this to a friendToo expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed up taking them Back. Didn't feel they were worth what we paid. They needed extra items to hand on wall. And the sound wasn't too good.
No, I would not recommend this to a friend