Customer Ratings & Reviews
- Model:
- BOSE SURROUND SPEAKERS BLACK
- |
- SKU:
- 12376293
Customer reviews
Rating 4.4 out of 5 stars with 2003 reviews
(2,003 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 2 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought by purchasing the Bose surround sound speakers would add the wow factor. I was very wrong about the Surroundsound speakers. I would not recommend them.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi There,
Thanks for taking the time to review our Wireless Surround Speakers. I am sorry to hear that you aren't enjoying the speakers and would recommend that you reach out to our customer support team via the contact us page on our website so that we can look into this further for you.
Kind Regards,
Hector B - Bose Customer Support
Rated 4 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround speakers. Only issues I have is trying to conceal the wires that you have to connect from the power box, along with trying to conceal the big power box and transmitter
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
I would recommend this to a friendRated 4 out of 5 stars
Small But Mighty with Terrific Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.QUICK TAKE The Bose Surround speakers are add-on products to select Bose Soundbars. They add a new dimension to the sound experience especially when the movie or TV show has a dedicated surround soundtrack. However, you might get subtle unexpected audio during programming that is not optimized for surround. And the Bose Surround speakers are small, attractive, and mighty. DESCRIPTION The surround speakers are small and can blend easily in any room. They produce impressive sound which continues Bose reputation for impressive audio reproduction from tiny devices. Build quality is very nice. Hefty, but not heavy. And the bottom has a non-slip foot to keep each speaker in place while eliminating vibration. The surround speakers are wireless from the soundbar to the surround receivers. From those receivers to the actual speakers, they are wired. And each receiver requires its own power source. And each receiver has a switch to make it either right or left surround position. SETUP & BOSE MUSIC APP The setup process started off a bit frustrating. The instructions referred me to the smartphone app. The smartphone app found the speakers but then offered no setup guidance. I figured it out after just a few minutes, but I was disappointed. To summarize proper setup: Place the speakers where you want them, place the wireless receivers where you want them, cut the speaker wire to your preferred length from the receivers to the speakers, attach the wires to the speaker adapters, and plug the adapters into the speakers (you need a small screwdriver to connect the wires to the adapters). All of this might sound obvious, but cautious DIYers are not fans of ambiguity. Use the Bose Music app to connect the surround speakers to the soundbar. The process was automatic and went smoothly. The ADAPTIQ audio calibration detects and configures the satellite speakers for optimal performance. PERFORMANCE The sound reproduction is really impressive for such small speakers. During movies and sports, they added a fun, new dimension to the audio experience. For some programs, I noticed some irregular use of the rear channels. Voice tracks during a few programs would be present in the surrounds on and off during the same dialog scenes. This is not Bose's fault, nor was it actually all that distracting. It was just something I noticed. The Bose Music app allows you to adjust the volume of the rear channels so you can achieve your best surround experience. Or you can simply turn them off in the app. CONCLUSION They might not be perfect, but the Bose Surround speakers are wonderful additions for a Bose soundbar. They put you right in the middle of the action while the speakers themselves practically disappear in your room's background. If you're looking for a simple solution to a surround sound experience, then be sure to consider these.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
I would recommend this to a friendRated 2 out of 5 stars
the surround isn't what I was expected it to be
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed this soundbar. The sound is very low and don't feel like a surround I know and besides the is very small and kinda look cheap.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning and purchasing new- was missing a wire
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Leah, I'm glad you were able to get a replacement.
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Rated 5 out of 5 stars
Best sound quality from small speakers
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I expected from bose. Only this you need to take care of is to increase the rear speaker volume from the application so that you can hear it properly.
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
I would recommend this to a friendRated 3 out of 5 stars
Max volume is too low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice speaker. The only problem is that the volume is too low even when You set it to max
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good not great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to tell sometimes that there even there. The power supply is bigger then the speaker so make sure you have something to cover it with
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to write your review. We are excited to let you know that a recent software update will allow you to increase or decrease the volume of your wireless surround speakers. If you aren't hearing anything in the rear speakers-especially with movies or sports-we'd love to take a closer look at your setup to ensure that your system is receiving a 5.1 surround signal from your source devices. You can reach our technical support team at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Rated 3 out of 5 stars
Too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought these would give me similar surround sound. They don't. Barely hear them at all
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Great add on speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only bad thing about these speakers is that they cannot be adjusted. Other than that they are a great add on! Gives the extra little bit to the speaker.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
I would recommend this to a friendBrand response from Bose
Posted .Hi Summerlover12, Thank you for taking the time to review our product! If you use these with our SoundBars (300, 500 and 700) you can adjust the level in the application. Have a great day!
Rated 2 out of 5 stars
surround sound speakers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that loud was expecting more out of a BOSE product
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your feedback. The amount of sound coming from the rear speakers can vary due to the source material being played. Music and most TV shows typically do not have sounds to play through the rear speakers of a surround sound system. Movies and video games typically do have sounds to play through the rear speakers but it will not be constant. You should expect a varying level of audio from the rear speakers depending on what is being played. If you have more questions, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
- Marvin
Rated 2 out of 5 stars
very expensive, and little satisfaction.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected much more from them, they practically go unnoticed.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Small, not truly wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was compact and small as far as the speakers go. However, the cords that connect the speakers and the adaptor piece do not make these speakers wireless.
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for sharing your review of the Virtually Invisible 300 wireless surround speakers. That is correct, these speakers do require connection to power (and the wireless adapter) at all times as they not rechargeable, portable speakers. The audio itself can be streamed wirelessly over Bluetooth or Wi-Fi, from the SoundTouch 300 soundbar to the speakers. We hope this helps, and thank you again for your feedback. Have a great day!
Rated 3 out of 5 stars
Great for surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for watching movies/ sports is surround sound they come alive. Stand alone for music they aren’t that impressive
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
I would recommend this to a friendRated 1 out of 5 stars
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never sure they even worked because I could never hear a sound come through. Not until the dogs would run towards one of them if a door slammed on whatever I was watching did I decided to keep them just in case it’s me and not the speakers themselves. Music does not play through them at all
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed with best buy and bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use these because the soundbar 900 i bought was broken out of the box and bose and best buy wanted to charge me to look at it and fix it. Not impressed with bose or best buy. I should not have to pay to have something fixed out of the box. Best buy could be more helpful.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Move along
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pain in the butt to hook the the sound bar, THE WORST APP!! Get something else
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Jeff, I am sorry to hear that you experienced issues when pairing your surround speakers to your soundbar. Check out the quick and easy guide here https://bit.ly/3i2L1lH to set them up. We are always here to help if you need us.
Tori Mae - Bose Customer Support
Rated 1 out of 5 stars
Not Truly Wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I opened the box and saw all the included wires I returned these and the accompanying sound bar.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello msen,
The Surround Speakers need to be connected to power, through their receivers, and then on the Bose app you can connect them wirelessly to your soundbar.
If you have any questions, feel free to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Rated 1 out of 5 stars
Need clarification
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can someone answer this-the BOSE website says its compatible with the Smart soundbar 300, but when I ordered these and reviewed the instructions, it only mentions the Soundtouch 300 soundbar-if it is not compatible with the Smart soundbar, BOSE-please update your website-very disappointed.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Bill,
I can confirm that the Wireless Surround speakers are compatible with the Smart Soundbar 300. I have included the link here: https://bose.life/34oaQbi, to assist you with how to connect them. If you are still experiencing some issues, I would recommend reaching out to our team, using the details here: https://bose.life/37t44mq.
Thanks!
Kerri - Bose Customer Support
Rated 3 out of 5 stars
Nice little speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only flaw is that you can't control the volume of the speakers.
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
I would recommend this to a friendBrand response from Bose support
Posted .We are happy to announce that the next software update for the SoundTouch 300 system will allow for a surround level feature for increasing or decreasing the volume of your Virtually Invisible 300 speakers and it is planned for release this month.







