Customer Ratings & Reviews
- Model:
- BOSE SURROUND SPEAKERS BLACK
- SKU:
- 12376293
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Overpriced and never worked
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get these to work with a Bose soundbar and they never worked or synced up. Just returned.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey, I am sorry that you faced issues pairing the surround speakers and decided to return them. We aim to make this as easy as possible. We have a handy video here https://bit.ly/3i2L1lH that allows you to visually see how the speakers should be set up. If you face any issues there is some great troubleshooting on our website.
Tori Mae - Bose Customer Support
Ok addition to the entire system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do hear the affects and sounds but the system is perfectly fine without these two extra speakers
I would recommend this to a friendGreat for surround
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really completes the system now that rear volume can be controlled separately in the app. Works with all broadcasts on my antenna and streaming channels
I would recommend this to a friendHerman Santana
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic speaker I am very hay to have purchase it in Best Buy’s
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't provide the sound effect i was looking for unless I was near the speakers. Returned
No, I would not recommend this to a friendGood, but not best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The read speakers are a big dissapointing otherwise it's a great system. A little overpriced
I would recommend this to a friendComplements the Sound Touch system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used the stands from our old system with additional track supports. Worked perfectly. Gives a nice sound expansion with the Sound Touch home theatre system.
I would recommend this to a friendToo Low sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You should keep it next to your ears like a mobile phone to hear the volume from this speakers. I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we are sorry to hear that you are not happy with the sound from your speakers. You can adjust the levels of the speakers in your Bose app.
Please also ensure that the lights are on the back of the speaker. You can find guidance here https://support.bose.com/s/bose/home-theater-soundbars?language=en_US for your product that they are connected to, to ensure the best connection.
Thanks
Matt - Bose Customer Support
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected from Bose!!! Not worth the money!!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you returned your Surround Speakers, Markus! Our support team would like to know what disappointed you about them, and if there might be a different set of speakers that would be better for you. In this regard, please get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US. We'll be happy to assist you! Warm regards, Fiona M. - Bose Customer Support
AMAZING SOUND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose system is absolutely amazing. This system paired with our 4K TV makes movie viewing better than in the theater experience!
I would recommend this to a friendPurchased as part of 300 System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers work well in the Bose system. They are small but the power supply brick that comes with each speaker adds bulk and wires.
I would recommend this to a friendNa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product amd it was the best ..........
I would recommend this to a friendNice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the crisp sound. Not as full as I expected. A lot of money for small sound.
I would recommend this to a friendSuper deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend. He is super happy with the deal he got!!!
I would recommend this to a friendGreat surround sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Myself and my husband have always been fans of Bose and we both were glad we found the Bose system at Best Buy for a great price
I would recommend this to a friendEasy installation,ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more big sound - speakers are small can be placed anywhere
No, I would not recommend this to a friendWon’t buy Bose again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought because I had read great reviews for this product. It would not connect to my tv and never worked properly. I would resynch it and try to update it and it never worked for me. I read later that this product has a known issue connecting to Samsung TVs. So if you have a Samsung tv you may want to avoid this product or you may get burned like I did... won’t buy Bose ever again...
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Thank you for taking the time to write a review. To provide some clarification, the Virtually Invisible 300 wireless surround speakers are engineered as accessories for the SoundTouch 300 soundbar. The VI 300 themselves require a connection to this soundbar to operate.
If the difficulty that you are describing occurred with the SoundTouch 300, we would like to speak with you directly to see how we can help. Our dedicated SoundTouch specialists will be happy to assist you further at 1-800-608-2673. They are available M-F 9AM to 9PM Eastern. Thank you, and have a great day.
Jesse - Bose Support
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but too pricey but good sound quality. Can't go wrong with Bose
I would recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theres was a dent on the speakers and adapters missing, Wires were frayed. Could not even set them up Horrible experience DO NOT GET OPEN BOX MINE WAS EXCELLENT CONDITION TOO
No, I would not recommend this to a friendNot really wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really wireless - the speakers need to be connected to each other. Do not buy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Tom,
You need to connect the speakers receivers to a wall power outlet and then via the Bose app you can wirelessly connect the Surround Speakers to your soundbar.
For further assistance, please contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support