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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.4 out of 5 stars with 477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 484 reviews
  • Rated 3 out of 5 stars

    Value is hard to define

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide some sound. Difficult to hear all the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and underperforming Disappointing to spend so much money and find the speakers make minimal impacts to sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i returned these. They were not loud enough. I expect more then i soend this kind of money on an item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over priced for what you get. Don't buy into they are wireless, you have just as much wire as if you had to wire into receiver. Very low quantity and sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      The speakers do wirelessly connect to the Soundbar, the wires are there to allow power and the audio signal to the speakers from the receiver. You can adjust the volume and audio through the Bose Music app, and you can reach out to us https://bose.life/38DNELy for help.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POWER PACKS FOR SPEAKERS ARE TOO BIG TO MOUNT ON THE WALL. You would think Bose technology would realize this and make the power pack built-in speaker.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them yet you can't hear them at all while watching TV.. i got close to the speakers and then put it in my ears at the highest volume possible yet barely heard sound coming out ..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for your review. I am sorry to hear that you did not find the speaker loud. I am confident that running the AdaptIQ process to calibrate the sound to your room.

      if you need further assistance, please do not hesitate to reach out

      Liam - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these expecting more since they were over $600 was disappointed returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth the money. I bought it from best buy and the return period gets over within a month. The sound quality is not at all good and i am unhappy with it. I also bought the omni jewel stand for this product from bose website and it this product is faulty and does not work with it. The product is still under warranty and I contacted bose support. The support is bad and its on sms. It appears that i can return this item to bose only if i had purchased it from their website. This product is still under warranty so i do not understand the purpose of the warranty.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am sorry to hear about your issue with the Surround Speakers. Our support teams would love to assist you. If you can provide a proof of purchase (as the speakers were not purchased from Bose), they can verify the warranty and happily assist you further.

      We do have other forms of contact such as social media (via Facebook, Twitter and Instagram), live chat from our website and phone support. You can find contact information here: https://bose.life/3P5quOm.

      Liam - Bose Customer support bose

  • Rated 2 out of 5 stars

    Hard pass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected these speakers to be louder. I was disappointed and dissatisfied in the sound volume. I didn’t mind paying the cost but truly expected more from Bose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hook up is via satalite in which would not pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working but I was not able to return because I have an emergency to go home . It sucks even the Bass is not working also

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $500 for rear speakers that I have to continuously put my ear next to them to check if their working is ridiculous meaning they sound very low or if any sound is coming through them. RETURNED!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have much sound. Really disappointed. We really love Bose but these speakers are not worth it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quailty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just ok. I don't feel any difference while using it with or without .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are very low sound and it is not on the Bose music app for pairing which is confusing

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Krissy,

      Sorry that you're not happy with the sound. I'd recommend completing the ADAPTiQ configuration to ensure the best levels are set for your systems. Additionally, the speakers won't show up as their own entity as these are an accessory. Guidance on how to do this can be found here - https://bose.life/2UCgalS.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Way too little for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed….I was expecting bigger speakers for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rear speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. Huge power brick wii fi connection horrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive snd no benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look nice, but add virtually no rear sound and they are only 15 feet from the sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker work great once u get them to pair up. Sometimes this is not a easy task

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    600 dollars waste did not sound for rear speakers like I thought they would very weak sound

    No, I would not recommend this to a friend