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Customer Ratings & Reviews

Model:
838309-1100
SKU:
12186492
$249.99
Save $30
The comparable value is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 3787 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,787 reviews
  • Rated 3 out of 5 stars

    As far a TV speaker okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know if it make any difference in sound quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bose quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Bose products before and I have to say I was disappointed in this item. Sound quality isn't optimal. Can't sync up with sound from tv. It looks like people are lip singing. I tried to trouble shoot without success. Now I'm past return time.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Elisa, this is very strange? Are you connected using the Optical lead included in the box to connect? Or are you using a HDMI-ARC lead? This should prevent this from happening. If the video on the TV or device you are watching still does not match up with the corresponding audio you are hearing from your soundbar, check out the steps here https://bit.ly/2Q0IK1c.

      Tori Mae - Bose Customer Support bose

  • Rated 2 out of 5 stars

    They lied about the blue tooth .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works good but it said it had blue tooth but I find that means just a receiver not a sending unit means my ear buds wont work with the sound bar . Very disapointd . Want to send it back not what i wanted . Looks like they lied to me about the blue tooth !!!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! I am so glad that you are enjoying your TV Speaker. I am sorry for any miscommunication. The Bluetooth on the soundbar means that you can stream Bluetooth audio to it. It is unable to produce audio via Bluetooth, only receive.

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly expected more from this sound ar considering how it was made by bose. The sound had minimal balancing and really sounded crappy, like it was being played through a tube. Luckily I was able to take it back though. Only positive experience with this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bose speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose speakers are not what they used to be sound quality is not good. I would not buy bose speaker again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BB is without proper complaints protocols now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold to me as open box but unchecked/tested. And that’s the good news, went down hill from there…. 6 hours or more of my life wasted and a rude manager who didn’t want to help…. All I needed was help to replace, in the end the manufacturer (JBL) was amazing as were (employees) at BB but best of luck finding anyone in corporate…. They are all gone…..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speech enhancement is not as noticeable as on the previous Bose speaker I bought, but I like the fact that the enhancement stays on every time I turn the tv on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unimpressive to say the least. I know it’s a smaller sound bar but the quality of the bar is subpar at best

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was no different than my tv sound. I returned the sound strip

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. It had no power cord, which I had to go back and purchase. The manager acted like he was giving me a deal. I think he was just trying to unload it on me. It never worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Bose's best product?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. It says Roku TV compatible, but when you turn the tv on, sound may come out of the Bose speakers, or the Roku TV, or no sound at all. Next power up, same 3 possibilities. No changes in setup, but different results every time. The clincher was we could not tell by sound quality if it was Bose or Roku speakers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My First Bose speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible power will not stay on .. then works in different room for 30 min then shuts down. Then the light 2 white lights blink at you for 1 min then nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to turn this speaker off and back on for it work after the tv is on. Not the best sound quality you would expect from Bose. My tv speakers do almost as good as this. Not impressed at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Bose quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not Bose standard and we could never get it to work with our smart tv. It only worked with the cds we put in our dvd player. I have several Bose products, speakers, headphones, soundlink. This is lame compared to the other items. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Distorted at Normal Levels in Less than 2 Months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this sound bar for a little over two months and the sound is already playing distorted. We don't play it excessively loud but it's just plain distorted. Very disappointing because it's past the return date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for the first 2 weeks then the sound started cutting out for periods of time. We updated it, called customer service and nothing fixed it so we attempted to return it to BB but it was beyond the 14 day rtn period. We are returning it to Bose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed with sound quality. Very “tinney” like sound from a coffee tin. Returned and purchased Vizio sound bar for $150 less and much better quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to up grade to the 300 series. Was not to happy about the sound of this sound bar..although it was still clear but not very loud..I would rate this one as fair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent for the money. Doent always connect automatically when turning on the TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly thrilled with the sound bar doesnt seem to work all the time

    No, I would not recommend this to a friend