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Customer Ratings & Reviews

Model:
838309-1100
SKU:
12304718
$328.53

Customer reviews

Rating 4.6 out of 5 stars with 3786 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,786 reviews
  • Rated 2 out of 5 stars

    Skip it-buying the name not the quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought. Not enough base and set up was difficult. Recommend getting a Sony or Samsung sound bar for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose TV Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall clarity & surround sound is like no other that we decided to purchase another our 2nd

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    frowning face

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not functioning for us. Cuts out frequently. Returning to manufacturer for replacement product. Hope it is better or we made a bad choice.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're sorry to hear that you're facing some connectivity concerns. Thanks for taking the time to reach out to Bose regarding service, we're confident this will resolve this concern. If you have any further questions, do not hesitate to reach back out,
      Tegan - Bose Customer Support bose

  • Rated 1 out of 5 stars

    BEST BUY MILPITAS CA poor inventory control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY OPEN ITEM FROM BESTBUY!!! I bought an "excellent" open box item from MILPITAS CA, and came home with no power plug inside the box. Came back to the branch store and was offered to buy the parts that is missing. Staff did not show sign of concern and makes you feel its your fault you did not check the box before leaving the store when i initially purchased it. Not my first bad experience from this branch "MILPITAS CA".....will try to lay low on buying staff from best buy and get it from amazon instead!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always enjoyed Bose products they are extraordinarily great products without a doubt!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    buyer beware

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked for 2 months Sound level was low and it stopped workin

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there - sorry to hear your TV speaker stopped working. Have you visited our online troubleshooting page for this product at https://bose.life/3GpAX2w? If you're unable to fix this issue following the support online, please reach out at https://bose.life/38Q1vZs and we'll be happy to look into things further. Sam - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this sound bar being made by Bose but once I got it home it was too quite to use for even the smallest room in my home. I immediately returned it the same day as I knew it would not be worth the money spent. I ended up buying a sound bar from a different brand that has been great and came with a sub for only $20 more. I am happy that I returned this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Aaron, thank you for reaching out. I am sorry to hear that you did not find the soundbar loud enough and have decided to return it. If you were to purchase the system again, I would recommend checking if Dialogue mode is enabled. Dialogue mode is designed to make voices clearer but it may be more ideal to have it off in some circumstances. You can disabled it using the dialogue button in the lower right of your remote

      If you require any further assistance, please feel free to reach out to our support team here: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Didn't like the sound quality and experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and volume not great, expected better from Bose

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Routinely change the sound on it's own up and down volume will mute

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta be the weakest sound Bose has produced just yet. The other thing is the return policy. I did not like it, packed it back but did not have a chance to return it and now they won't accept it. Still just in the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not very good at helping with sound quality...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a lot more out of it Bose went down the drain. I thought it would compare to my Sonos beam but the sound quality is bad there's no comparison.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was defective and had to be returned, didn't work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Same as TV’s inbuilt speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t make sounds any better. There was no difference in the sound from the TV and the sound bar. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, excellent product and it was available on Black Friday.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with sound quality. Doesn’t feel like a Bose product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, the Bose TV Speaker is a one-step, simple solution for better TV sound. It’s small but powerful, delivering a clear, balanced, and natural-sounding audio experience that enhances dialogue and bass performance.
      It is unusual to hear that the sound quality is not that good. You can find guidance to get the best sound here https://bose.life/3bBSuKv
      Thanks, Matt - Bose Customer Service bose

  • Rated 1 out of 5 stars

    Bose sound bar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible had to return two of them now. Second went out after so I’m stuck with it garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lackluster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a lot more . Sounded almost the same as my TV speakers. I wanted to like it but couldn’t like it for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mwc i can't believe it lasted less than 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Feb 11 2024 it quiet March 31 2024 i have 2 other bose over 10 years old now the new stuff gone bad not a good sign

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 1 out of 5 stars

    Piece of crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No treble control. We took it back got a 70 dollar Visio that sounds better and has base and treble control.

    No, I would not recommend this to a friend