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Customer Ratings & Reviews

Model:
838309-1100
SKU:
12563516
$199.00
Save $80
The comparable value is $279.00

Customer reviews

Rating 4.6 out of 5 stars with 3845 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's excellent sound quality, ease of use, and convenient size. They also appreciate its decent bass, quick setup, Bluetooth connectivity, and sleek design. However, a small number of customers reported concerns regarding compatibility with their TVs, a subpar remote control, and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,845 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday, i have a normal portable speaker but i use the tv speaker now regularly

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Died in 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had problems from day one, with the remote working intermittently. It did work consistently for 3 months. Then it would switch between TV speakers and soundbar for no reason. Finally today it died. I am going to look for options to use the limited warranty. I would not recommend this item. I will go with Sony, instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar never worked properly. Was constantly trying to pick up a Bluetooth signal or would disconnect. Reached out to Bose about it when I had the opportunity, and they had no interest in making it right, as it was out of the warranty period. Check Reddit - there's a thread of people who got these, and all had the same experience. There was clearly a defective batch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dhananjay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound. Enhances the overall movie watching experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for listening to spaeking on television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker does exactly what I want. Speaking is sometimes difficult to understand on tv speakers. This clears up the speech so much. A lot easier to undefstand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Broken or imcompatible?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is either broken or incompatible with Samsung televisions. Not sure which. It worked great and the sound was amazing, for a whole five days. At which point after an hour of using it, the sound would cut in and out constantly, to where I had to unplug it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is always worth it. I would always recommend a bose product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not big enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to Best Buy. Wasn't big enough for room. Ended up buying Bose 900 soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paquito

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very nice efficient good work I like presentation excellent calidad

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Hard to justify

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a short time and I tried to like it, but I couldn't. it hardly sounds better than the stock speakers on a $300 visio TV. it has slightly move bass but that is it and it is hard to differentiate. only good it you don't have speakers or want something a little louder.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that you are not happy with the sound of your soundbar. Please follow the steps here to adjust the tone controls. https://bose.life/3RncRKh. If you require further assistance, just reach out to us here, https://bose.life/3BzXXfd. We are here to help.
      Marvin - Bose Customer bose

  • Rated 5 out of 5 stars

    NEW SOUNDBAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE HAVE ALWAYS WANTED TO SWITCH TO BOSE FOR OUR HOME THEATER AND DO NOT REGRET THIS PURCHASE AT ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Servicio y productos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services in the store and good quality of products...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for socially distance background outside, We also use it in the backyard when we swim. All together we have purchased 3. Two for gifts and one for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I taught that the sound would be a bit better. Overall it sounds ok. Not as good as I taught a Bose would be.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Size

    Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the perfect size for a room; and nice easy set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as it should, was satisfied. Have a wonderful day….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ????

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tristan was very helpful as usual. She helped me choose the best accessories and devices as well as speakers. Everyone at the store is very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst sounding soundbar I have EVER heard. My LG TV has superior sound compared to this overpriced piece of junk!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose missed the mark on this model. Guess I should have purchased the $499 model, if it’s still available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bose Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a Christmas gift. She absolutely loved it. I loved that it’s wireless and was very easy to install.

    I would recommend this to a friend