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Customer Ratings & Reviews

Model:
838309-1100
SKU:
12563516
$199.00
Save $80
The comparable value is $279.00

Customer reviews

Rating 4.6 out of 5 stars with 3845 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's excellent sound quality, ease of use, and convenient size. They also appreciate its decent bass, quick setup, Bluetooth connectivity, and sleek design. However, a small number of customers reported concerns regarding compatibility with their TVs, a subpar remote control, and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,845 reviews
  • Rated 1 out of 5 stars

    buyer beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar over heats. Then it died on me 4 months after staring to use. No longer returnable. Total waste of 275 bucks.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for reaching out. It is surprising that your soundbar stopped working. Please reach out to our support team at https://bose.life/3nTDo5H who would be happy to assist you with this.

      Liam - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Pass on this and buy the next model up.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is not the best work by Bose. I had mine less than a year and started having issues with it. Basically it would rear its head anytime there was a power loss at my home. When it reset it would lose the HDMI handshake with the TV and it took multiple times of plugging and unplugging and resetting the sound bar to fix it. Same issue when using the optical audio cable. I eventually had enough and sent it in for warranty repair. Got it back after 30 days with the same issue. then i thought maybe it was the TV, so I bought a new TV, worked fine until another power loss and boom TV will not recognize HDMI or optical audio source. Now it is no longer under warranty and I have to buy something else. I own a Solo 5 that i bought new, no issues at all and an old Solo TV Sound System that i bought for a steal on eBay in the guest room TV that still works and sounds great. Don't know why this one is such junk. Plus for the price there's no wifi or wireless sub connection. Unless i sell the sub I will have to go with another Bose product. Leaning towards the Smart Soundbar 300. Definitely will not buy another one of these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound lives up to the Bose name. Delivery was on as promised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    expected more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not impressed supposed to work with an app. Had to work with 3 different Bose helpers just to set it up then told me there was no app that works with it, so I gave up. If I had the time to return it, and didn't have hassle with the traffic I would

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two in 3 days and both over heated and stopped working. Save your money and Dont BUY!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Purchasef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to hook up. As an addition to the small speakers that come with new tv, well worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic! Easy to hook up to my tv. I am buying more for the rest of my tv’s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speaker to have for TV or family room. would not recommend it the room is big in size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice soundbar, really good full sound. I like the different settings to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. First soundbar I've tried and it's definitely a nice addition to the room.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super glitchy, I do not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 1.5 years ago. Sound is fine. Use is inconvenient. It glitches all the time, leaving us with no audio. So we’re constantly unplugging it to get it to reset. I would not recommend this brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small giant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sounds that comes out of this little thing. Great addition to the Home tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose TV Soundbar - Black

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker a few days ago for $199, which I felt was reasonable. This is my first Bose Soundbar, and I'm writing this honest review to help other customers know what to expect before purchasing. Unfortunately, I wasn't impressed with the sound quality; it felt like an ordinary speaker. When I turned up the volume, I heard a loud, irritating noise. If you're considering buying one, you might want to think it over first. This speaker has two midrange drivers and a tweeter in the middle. It has a large casing to accommodate these small speakers. I hope that Bose will improve its products to be just like this one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not compatible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work/was not compatible with my Samsung smart tv - had to return it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! The Bose TV Speaker can be connected to your TV via optical cable or HDMI(ARC). The system will come with an optical cable - if you need an HDMI cable to test, or the issue persists, please reach out at https://bose.life/38Q1vZs and we'll be happy to help! Thanks, Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose TV Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the sound of this speaker. A small speaker with a crisp, loud sound!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound cuts out from time to time...not sure if issue with TV, Bose Sound or Cable. Never had this issue with any other TV (that are hooked up to cable).

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there

      We're sorry the sound is cutting out, try our steps here https://bose.life/3Ae9EIh to see if they help resolve this for you.

      We'd ask that you also contact us https://bose.life/38DNELy for further assistance if needed.

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Doesn't blow me away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than the TV speakers but I'm not overly impressed with the difference. I wouldn't purchase again and almost returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Never buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this item. First of all the remote control battery only lived 2 hours. After replacing the battery, it wouldnt broadcast. Then when it turned off, it turned on by itself even without the remote. . Had no means of turning it off. It kept going in and off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got it open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing!!!!! It was an open box item and couldn’t resist the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, expected better sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average. Guess you have to purchase more advanced Bose soundbar to get really good sound.

    No, I would not recommend this to a friend