Customer Ratings & Reviews
- Model:
- 838309-1100
- SKU:
- 12563516
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's excellent sound quality, ease of use, and convenient size. They also appreciate its decent bass, quick setup, Bluetooth connectivity, and sleek design. However, a small number of customers reported concerns regarding compatibility with their TVs, a subpar remote control, and the product's price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Ease of use, Sound quality
Nice sound in a small package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice yet relatively small soundbar. If you are looking for a soundbar that doesn't run the entire length of your TV and still sounds great, then this might be for you. As is always the case with Bose, the sound is great. Mind you it is not going to be as loud and booming as a larger soundbar with a sub-woofer. But, it is as good as you will get while keeping things compact. The sound is clean & clear with nice vocals and just enough bass. The bass is there, but it's not thundering. This is to be expected without a dedicated sub (one can be added if you like). The standard connections are all here: HDMI, optical, 3.5mm and Bluetooth. As always, the best sound will be with HDMI or optical although I am finding the Bluetooth to work very well. From a controls & features standpoint things are pretty simple and I like that. Controlled with the remote, you have the usual volume settings and a button to select to select the vocal clarity. Also, if you have an ARC compatible TV you can control the sound bar with your TV remote. This is working nicely for me (I've had issues with this with previous soundbars). All in all, this is a great option if you just want better sound than what your TV has built in, yet you want to keep it simple and not have to have a giant sound system hooked up. Does it sound as good as a giant system, well, no. But this is probably the best sound you will get with a one piece soundbar and I am sure you will love it.
I would recommend this to a friend Had to return, just stopped working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing in Bose. Upon first impression had almost no bass and could hardly tell any sound improved from TV speakers. I decided to live with it and then the HDMI port just stopped working as a connection, brand new Samsung TV as well. I ate that loss too and just used the included optical cable. Less than two weeks later the sound bar just stopped turning on all together, tried different outlets and still no luck. I had to return this product very disappointing and let down by Bose after loving many of their products.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, It's great to hear you have loved many of our products.
The bass level of the TV Speaker can be increased using the remote to ensure the best sound for you.
It is great that the optical cable solved the sound issue, the Soundbar comes with an HDMI and an Optical connection to ensure the best compatibility.
It is unusual for the Soundbar to not power on. I know you have returned your Soundbar now, however, if you do purchase again you can find guidance here https://bose.life/3sdrDsC if the system is not powering on as expected.
Thanks, Matt - Bose Customer Service
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT amplify voices as advertised. Cannot increase
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
We're sorry that you're not getting clearer voices from TV shows, and films with the Soundbar. Try turning on Dialogue mode to help with voices. Follow the instructions here https://bose.life/3Dj1rU1to enable it. You can also get support (https://bose.life/38DNELy) should you need it from us.
Nic - Bose Customer Support
Need a fix or replacement
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connector/power in/output gets extremely hot and it stopped working
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Very sorry to hear that your TV speaker has stopped working. I recommend that you contact our technical support teams, so that they can assist you with this further. You can find their contact details here: https://bose.life/32GBXjO.
Liam - Bose customer support.
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased based on brand name but disappointed with performance. Barely better than my Sony tv output. Unless you have an inexpensive tv with poor sound pass on this item. Returned
No, I would not recommend this to a friendnot the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best sound quality compared to the old bose solo bars
No, I would not recommend this to a friendAverage quality soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not so good. There is not much quality sound difference between our Sony TV speakers and the Bose soundbar.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed for a $230 Bose Unit. My TV speakers produce more sound than this does. No difference whether I send the audio thru HDMI arc or Bluetooth. Need to crank it all the way up to hear shows clearly.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Didn't think the sound was much different than the TV sound.
No, I would not recommend this to a friendReturn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was too low for the size of the room. I need a bigger sound system and it did not match up with my turntable.
I would recommend this to a friendDead within 2 Years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years of light use (less than 5 hours on week / average) its completely dead. No way to turn the unit on and somehow it only comes with a 1 year warranty. No power surge or incident other than poor craftsmanship. Absolute joke of a product. Could not recommend avoiding more
No, I would not recommend this to a friendDisappointed!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick install by very knowledgeable technician. Some equipment still doesn’t work properly.
No, I would not recommend this to a friendSkip…
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn’t spend the money on this. I don’t notice much difference sound wise between regular tv and having this on. Maybe there are better options out there but I’d skip this one.
No, I would not recommend this to a friendNot a good situation
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never was received and was sent back by the carrier for some reason then I could not order it again lol
I would recommend this to a friendInexpensive but anemic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised from Bose. Usually they have dep rich sounds, but it sounds anemic.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lance,
We'd expect you to get clear sound from the TV speaker, take a look here https://bose.life/38IavW0 at some helpful tips to ensure you get the best quality sound.
You can also contact us https://bose.life/38DNELy for help, as we'd love to have you enjoy the speaker.
Nic - Bose Customer Support
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with it at all. I thought Boze would be a good choice but it doesn’t sound good at Ll
No, I would not recommend this to a friendGreat upgrade for dialoge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my parents as it does an excellent job with the dialoge boost feature. It makes it very easy to hear conversations and voices in movies, news, etc, and catch everyword.
I would recommend this to a friendBose TV Speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. Not a good of sound as I was hoping to get.
No, I would not recommend this to a friendIts OK for a small speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is small for a soundbar, and that is the best thing I can say about it. Not much bass, really nothing special, especially for the price. I have a very small Bose Bluetooth speaker which is awesome, so I bought this one. My little speaker sounds way better than this one, so I returned it.
No, I would not recommend this to a friendToo much Tone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the sound on this sound bar, the sound to me was too much tone IDK just sounds wimpy
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Angel, I am sorry you did not enjoy the sound from your soundbar. Check out the steps here https://bit.ly/3pMLAUv to get the most from your speaker.
Tori Mae - Bose Customer Support