Customer Ratings & Reviews
- Model:
- 838309-1100
- SKU:
- 12563516
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's excellent sound quality, ease of use, and convenient size. They also appreciate its decent bass, quick setup, Bluetooth connectivity, and sleek design. However, a small number of customers reported concerns regarding compatibility with their TVs, a subpar remote control, and the product's price.
This summary was generated by AI based on customer reviews.
I like but it’s complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new Bose sound bar, but the instructions are difficult.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, it's great to hear that you like your Bose TV speaker.
You can find instructions and guidance for the speaker at Bose.com/support to get the very best out of your product.
Thanks, Matt - Bose Customer Support
- Cons mentioned:Compatibility
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to incompatibility with tv. Xxxxxxxxx cxxxxxccccxxxxxxxxxxxxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friend Save the your money and sanity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working really well until it didn’t. The speaker constantly cuts out and turns off basically making it unusable. I regret purchasing the product without a warranty, save your money bc I feel scammed
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker was good for loud sound, if you want to play music dont
No, I would not recommend this to a friend Game changer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar because of the Bose reputation and the dialogue feature. I can actually hear the dialog now without having to turn the volume up so loud or aggravating my tinnitus. I wish I had purchased this sooner.
I would recommend this to a friend- Cons mentioned:Remote control
Bad soundboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Especially the remote control. Could be a good unit
No, I would not recommend this to a friend It lived for 14 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar stopped working after 14 months of use. Bose wants $100 to diagnose, Best Buy support is not useful. Converting to ABT Electronics as Best Buy products and support has gone downhill these past few years.
No, I would not recommend this to a friendBose TV speaker bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not overly impressed with this tv speaker bar.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Too complicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote Control is Too complicated and has no voice control thinking it should have since it’s a smart tv but no. Synced it with a Bose sound bar but you need to connect every time you turn on the TV.
No, I would not recommend this to a friend Bose - TV Speaker Bluetooth Soundbar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar heated up and blinked white lights right out of the box. Product never worked. Unfortunately, I didn't open the product until my current soundbar died, and I hadn't purchased the extended service, so I was unable to return it.
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a 85 inch tv in our bedroom and just poor sound quality. Then found out the return window is 14 days?! How are you supposed to buy Xmas gifts if they have to return before they even receive? Poor customer service Best Buy
No, I would not recommend this to a friendOk, but not for my ears.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the over processed sound. Not for me. No highs , no lows, it must be Bose.
No, I would not recommend this to a friendYou must have it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are, as always, quite pleased with this item. Over the course of many years, we here at BOSE have enjoyed making fun of their predictions. The agreement we made was a solid one. Thank you very much, BestBuy!
I would recommend this to a friend- Pros mentioned:Bass, Setup, Size
Big Sound with a Small Footprint
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose Bluetooth tv speaker packs big sound with a small footprint. The sound is excellent as you expect with a Bose. It doesn't overkill with the bass. It has the perfect amount of bass in my opinion. The sound is clear like other Bose products I own. The sound is nice and rich. The setup was really easy. All you have to do is plug in a couple cables, plug the power cord in, and turn it on. The Bluetooth also connected to my Galaxy phone without any issues. I'm really impressed with the big sound coming out of such a small setup! I played music from my phone and the sound was crystal clear. I watch alot of movies so this is really nice to have to amplify the sound and get lost in the movie. I couldn't imagine watching a movie without it now. I love the fact that it doesn't take up alot of room on my tv stand. The remote is also feels high quality and feels nice to hold. I am in love with this speaker and would highly recommend to anyone looking for big sound in a small package.
I would recommend this to a friend - Pros mentioned:Sound quality
was very pleased with this product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I took the salesman advice.. sound is loud!!!
I would recommend this to a friend Bad Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this product 1 star only because i can't give it 0. less than 2 weeks after purchase the product has already had to be sent to Bose because the product overheats. I would highly recommend not buying this product.
No, I would not recommend this to a friendHDMI ARC Doesn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never was able to put get the HDMI ARC to work with multiple TVs. Sent it in to Bose for repair and just tried it again. Nothing but problems with Bose TV Speaker. I hope you have better luck. No Bose for me in the future.
No, I would not recommend this to a friendPoor Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult interfacing with cable and the tv remote
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear that you are having difficulty with the remote, please reach out to our support teams who will be happy to assist you: https://bose.life/3iqXXDI.
Liam - Bose Customer support
Average speakers at a premium price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this speaker as an upgrade to my current set up. For me the the bose speaker is a clear downgrade. No bass, very flat sound over all. There are better budget options out there.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Justin, I'm sorry that you feel this speaker is a downgrade from your previous set up.
We have some great troubleshooting hear for poor sound quality - https://www.bose.com/en_us/support/articles/HC2519/productCodes/bose_tv_speaker/article.html. I hope that this can improve your experience.
If you require any further assistance, please do not hesitate to reach out to our customer support - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
- Cons mentioned:Remote control
Controls are screwy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I change the TV channel on my cable box with the cable box remote or my universal remote, the volume goes up or down on this sound-bar. Whenever I change the channel, I have to readjust the volume. I have not found a solution yet.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey,
Sorry to hear about the issues with the volume control on your soundbar. Without the speaker connected, do you notice if this happens at all with the volume of the TV?
Does it default back to the same volume of do the level fluctuate? We'd love to gather some further information in order to help resolve this. Please contact our customer support - http://bose.life/globalsupport.
Thanks,
Charlotte - Bose Customer Support