Customer Ratings & Reviews
- Model:
- 838309-1100
- SKU:
- 12563516
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the product's excellent sound quality, ease of use, and convenient size. They also appreciate its decent bass, quick setup, Bluetooth connectivity, and sleek design. However, a small number of customers reported concerns regarding compatibility with their TVs, a subpar remote control, and the product's price.
This summary was generated by AI based on customer reviews.
BEST BUY MILPITAS CA poor inventory control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY OPEN ITEM FROM BESTBUY!!! I bought an "excellent" open box item from MILPITAS CA, and came home with no power plug inside the box. Came back to the branch store and was offered to buy the parts that is missing. Staff did not show sign of concern and makes you feel its your fault you did not check the box before leaving the store when i initially purchased it. Not my first bad experience from this branch "MILPITAS CA".....will try to lay low on buying staff from best buy and get it from amazon instead!!!
I would recommend this to a friendBose TV Speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall clarity & surround sound is like no other that we decided to purchase another our 2nd
I would recommend this to a friendbuyer beware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worked for 2 months Sound level was low and it stopped workin
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there - sorry to hear your TV speaker stopped working. Have you visited our online troubleshooting page for this product at https://bose.life/3GpAX2w? If you're unable to fix this issue following the support online, please reach out at https://bose.life/38Q1vZs and we'll be happy to look into things further. Sam - Bose Customer Support
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always enjoyed Bose products they are extraordinarily great products without a doubt!
I would recommend this to a friendNot worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this sound bar being made by Bose but once I got it home it was too quite to use for even the smallest room in my home. I immediately returned it the same day as I knew it would not be worth the money spent. I ended up buying a sound bar from a different brand that has been great and came with a sub for only $20 more. I am happy that I returned this product
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Aaron, thank you for reaching out. I am sorry to hear that you did not find the soundbar loud enough and have decided to return it. If you were to purchase the system again, I would recommend checking if Dialogue mode is enabled. Dialogue mode is designed to make voices clearer but it may be more ideal to have it off in some circumstances. You can disabled it using the dialogue button in the lower right of your remote
If you require any further assistance, please feel free to reach out to our support team here: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Cons mentioned:Remote control
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Routinely change the sound on it's own up and down volume will mute
No, I would not recommend this to a friend Same as TV’s inbuilt speaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t make sounds any better. There was no difference in the sound from the TV and the sound bar. Returned.
No, I would not recommend this to a friendWeak Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta be the weakest sound Bose has produced just yet. The other thing is the return policy. I did not like it, packed it back but did not have a chance to return it and now they won't accept it. Still just in the box.
No, I would not recommend this to a friendnot very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not very good at helping with sound quality...
No, I would not recommend this to a friendSuper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money, excellent product and it was available on Black Friday.
I would recommend this to a friendNot worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with sound quality. Doesn’t feel like a Bose product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the Bose TV Speaker is a one-step, simple solution for better TV sound. It’s small but powerful, delivering a clear, balanced, and natural-sounding audio experience that enhances dialogue and bass performance.
It is unusual to hear that the sound quality is not that good. You can find guidance to get the best sound here https://bose.life/3bBSuKv
Thanks, Matt - Bose Customer Service
- Pros mentioned:Bass
Piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No treble control. We took it back got a 70 dollar Visio that sounds better and has base and treble control.
No, I would not recommend this to a friend Bose sound bar
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible had to return two of them now. Second went out after so I’m stuck with it garbage
No, I would not recommend this to a friendLackluster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a lot more . Sounded almost the same as my TV speakers. I wanted to like it but couldn’t like it for the price.
No, I would not recommend this to a friendNever buy open box items in best buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item said excellent condition and certified so bought this for for mu brother and shipped to a different country and later came to know there were no cables and remote in there, complete rip off never buy open box items from best but this happened twice for me already. Make sure u check whats available inside the box as soon as you buy it. When i called the only option they gave me return it Very rude knowing the item is no longer with me.
No, I would not recommend this to a friendOK but returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I would expect from a Bose sound bar. Returned it after use
No, I would not recommend this to a friend- Cons mentioned:Remote control
No remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have a remote but was supposed to be included
No, I would not recommend this to a friend Not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Bose Product. Very directional, you can tell is coming from under the tv and there's no stereo feel. I used to buy everything bose. Now I have Sony headphones and Sonos speaker. Bose is not the same.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello.
It's strange that you're not getting stereo sound, the TV speaker has two full-range drivers that are angled to deliver wide, spatial sound. To ensure the best sound from your soundbar, we would recommend you check the TV settings.
For the TV Speaker it supports these two audio formats, Dolby Digital, and PCM, so make sure you have one of those selected.
- Nic Bose Customer Support
Didn't like the sound quality and experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and volume not great, expected better from Bose
No, I would not recommend this to a friendThis is Bose
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a lot more out of it Bose went down the drain. I thought it would compare to my Sonos beam but the sound quality is bad there's no comparison.
No, I would not recommend this to a friend