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Customer Ratings & Reviews

Model:
838309-1100
SKU:
12581935
$255.00
Save $24
The comparable value is $279.00

Customer reviews

Rating 4.6 out of 5 stars with 3838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the excellent sound quality as a major highlight, often noting its immersive nature and decent bass. They also appreciate its ease of use, compact size, quick setup, and convenient Bluetooth connectivity. However, some users have experienced issues with compatibility and found the remote control to be subpar.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,838 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and way better than the older model .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice experience and great product recommending others to try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we bought stopped working hours after plugging it in. After replacing it this one has been perfect! Love it so much. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Pretty Nice Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that is is compact. Sounds good in a small bed room. It replaced an older different brand & seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Hardly Ever Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our sound bar for 17 days. When it is working it sounds great but most of the time when we turn the TV on it takes us a couple of hours to get the sound bar to turn on. And now that it is more than 14 days Best Buy says sorry sucker you are past the refund period. I should have bought it at Amazon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bose doesn't work with samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose did not work with new samsung smart tv. Returned 2 hours after purchase after interacting with Samsung Technician.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ahhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like Bose is going down hill, this is the second item I have purchased of Bose in a few years and not happy at all. Sounds ok not what it should though. I had a Samsung before and wanted to upgrade but I am going back to the Samsung.sounded way better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose is sometime not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a game changer for clearing in an external speaker It helps during speaking parts. If you don’t have any external speakers and lack space for a surround bar and woofer This does a good job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Bose quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sound bar worked for approximately 1.5 hours before it shut itself off. I tried turning the sound bar back on but it would not work properly. I tried the troubleshooting from the Bose website but nothing worked. Sound bar was very hot where the power cable plugged into the sound bar. I will be sending this sound bar back and purchasing another sound bar from a different company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Decision on Speaker Sound.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I have made for my office TV and music. Since I spend 1/2 of my day in the office, I feel like I’m at home while still at work. I’m a BOSE speaker person. My car, home entertainment center is all BOSE sound…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50/50

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was not as good as I wanted it to be but isn't too bad. For the amount you pay, I think you should get a little more.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not sound like it did in the store. I specifically wanted a sound bar without the sub woofer and a bunch accessories all over the place. This one sounded great in the store but once i got home and hooked it up, nope. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV and Bose Sound Bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV, Sound Bar & TV stand mount are great. The Geek Squad team that came out did a excellent job. They where polite & very helpful. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sound. The remote is hard to use. You also can’t see as you are changing the sound and it takes forrrevveerrr to increase or decrease the volume. I expected better technology from Bose and at this price range.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need more bass subwoofer bit it has to be purchased separatley

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for older TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable improvement in dialogue. I had an older tv that did not have good audio. A higher end newer tv would likely not benefit as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We never actually used it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought it because she thought our old sound bar died. She didn’t realize there was a power switch in the back. So I returned the Bose. Never actually used it so I don’t know how well it works. But it’s a good brand name and has a built in sub woofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lasted 6 years and do get the insurance just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I visit, I feel like I’m greed with someone that has extensive knowledge into the products they’re showing me

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son as a Christmas gift. Was just what he wanted. Easy to set up. Great sound

    I would recommend this to a friend