Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
838309-1100
SKU:
12581935
$255.00
Save $24
The comparable value is $279.00

Customer reviews

Rating 4.6 out of 5 stars with 3838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the excellent sound quality as a major highlight, often noting its immersive nature and decent bass. They also appreciate its ease of use, compact size, quick setup, and convenient Bluetooth connectivity. However, some users have experienced issues with compatibility and found the remote control to be subpar.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,838 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Insufficient Bass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice sounded good; but not sufficient bass. This unit really needs a bass unit.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that you are not happy with the bass of your soundbar. Please follow the steps here to adjust the tone controls. https://bose.life/3RncRKh. If you require further assistance, just reach out to us here, https://bose.life/3BzXXfd. We are happy to help.
      Marvin - Bose Customer bose

  • Rated 5 out of 5 stars

    Good upgrade from previous generation small Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new, smaller remote is a nice upgrade compared to the older generation remote, which was large and cumbersome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I love it and recommend to buy at Best Buy Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar are great and the installation went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift. Exactly what he wanted for Christmas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose refurbished sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished piece n keeps going out. Best Buy made it easy to return

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for a bedroom.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I have the 900 series and 700 Bass Module. It doesn’t compare to that but I use it for my bedroom and it sounds good enough for me. I even tried my base module with it (wired) and now I want to get the 500 Series Bass Module. I just need to save money :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box but in excellent conditions. Working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Tv speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. I expected more from Bose but overall great for the price. Wish they would of included bass subwoofer

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there, it's great to hear you are enjoying your soundbar. If there is anything specific we can help with, please do reach out to us here https://bose.life/2Obd4Tb.

      Tori Mae - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know how to use the bass but good other than that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar for bedroom

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this soundbar for a small area. Not much Bass but will do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Overheating, and shutting off

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the sound quality itself: yes, it adds increased volume. However, the dialogue sometimes sounded muffled, or distorted. I returned the product; the bar kept overheating, and shutting off. I don't know if this is representative of the product itself, or if I simple had a defective one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough is good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough, but the sound is somewhat muffled. Can't work out if that's a function of my Samsung tv (which I truly detest).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an addition to my hubby's bday gift. a new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, short and fits well in space

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for a great gift to my in laws! It looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased works really well and I know if I have trouble the geek squad is always available to help!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good speaker. Doesn’t have bass at all but still a decent sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good start to a good surround system for a room or living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv awesome picture very clear I love Samsung

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    “meh” Disappointed and unimpressed.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price you pay and the quality you expect with the brand-Bose- ..Yea I am not blown away by this sound bar.. There are no options to make ANY kind of adjustments to the sound.. It doesn’t even have a Menu of ANY sorts to see settings.. There’s an up and down volume button and a button labeled “bass” on the remote.. However, I have yet to notice any difference in the level for the bass when I press it. So.. overall “meh” Disappointed and unimpressed.

    No, I would not recommend this to a friend