Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
838309-1100
SKU:
12581935
$255.00
Save $24
The comparable value is $279.00

Customer reviews

Rating 4.6 out of 5 stars with 3839 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the excellent sound quality as a major highlight, often noting its immersive nature and decent bass. They also appreciate its ease of use, compact size, quick setup, and convenient Bluetooth connectivity. However, some users have experienced issues with compatibility and found the remote control to be subpar.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,839 reviews
  • Rated 1 out of 5 stars

    Sad we didn’t get to experience it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this speaker in store and really liked it. But when it was delivered to our home it would not even turn on. We decided to go for a cheaper version and have been happy with it since. I wouldn’t say its a bad speaker as we never got to give it a chance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not with Bose connect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately sold this unit and traded it for the higher end sound bar.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      You are correct, designed with simplicity in mind, the TV Speaker simply needs a single connection to your TV and it will be ready to go in no time! As this soundbar does not require an app to use, you won't be able to use it with the Bose Connect app.

      I appreciate you have sold your soundbar but I hope this information helps if you decide to look at the TV Speaker again in the future!

      Keith - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Two failed units in three years

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for one year and quit working. I had previous model which only worked for a couple of years. I changed cable and sources. Would get squealing noise then loss of sound. This was after working fine for a year. Very disappointed with the product and switched to another brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose TV Sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose TV sound bar is not as good as the Bose Solo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was just not what I expected from a bose sound bar

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BOSE SOUND

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPEAKERS SOUNDED BETTER AT BEST BUY STORE; AT HOME IT SOUNDS JUST AS GOOD AS TV SPEAKERS...THOUGHT WITH BOSE NAME IT WOULD SOUND BETTER.....EVEN WITH HIGH END SPEAKER CONNECTIONS--SOUND QUILITY AVG...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst sound bar I've tried

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! I went through 2 of these and had one sent off to geek squad repair. It would stop working and I had a video to show it but it kept coming back with nothing wrong. I switched to LG and its been a far better product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, the Bose TV Speaker is a one-step, simple solution for better TV sound. It’s small but powerful, delivering a clear, balanced, and natural-sounding audio experience that enhances dialogue and bass performance.
      It has a HDMI-ARC and an optical connection for great compatibility.
      It is unusual to hear that your system has stopped working. If you do decide to purchase again you can find support here https://bose.life/3zystUs
      Thanks, Matt - Bose Customer Service bose

  • Rated 3 out of 5 stars

    Sound Bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not as good as from older sound bar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    As far a TV speaker okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know if it make any difference in sound quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 6 months it quit. Two white lights flash when you plug it in and does nothing. Several people on this reddit thread have the same issue https://www.reddit.com/r/bose/comments/16qkm8a/faulty_bose_tv_speaker_two_white_lights_flash/?rdt=39491

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bose quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Bose products before and I have to say I was disappointed in this item. Sound quality isn't optimal. Can't sync up with sound from tv. It looks like people are lip singing. I tried to trouble shoot without success. Now I'm past return time.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Elisa, this is very strange? Are you connected using the Optical lead included in the box to connect? Or are you using a HDMI-ARC lead? This should prevent this from happening. If the video on the TV or device you are watching still does not match up with the corresponding audio you are hearing from your soundbar, check out the steps here https://bit.ly/2Q0IK1c.

      Tori Mae - Bose Customer Support bose

  • Rated 2 out of 5 stars

    They lied about the blue tooth .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works good but it said it had blue tooth but I find that means just a receiver not a sending unit means my ear buds wont work with the sound bar . Very disapointd . Want to send it back not what i wanted . Looks like they lied to me about the blue tooth !!!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! I am so glad that you are enjoying your TV Speaker. I am sorry for any miscommunication. The Bluetooth on the soundbar means that you can stream Bluetooth audio to it. It is unable to produce audio via Bluetooth, only receive.

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly expected more from this sound ar considering how it was made by bose. The sound had minimal balancing and really sounded crappy, like it was being played through a tube. Luckily I was able to take it back though. Only positive experience with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend to a friend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is not really what I was expecting………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy its crap

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 12/23 and had nothing but connection issues. Now. Only 1-1/2 years old. Piece of crap. Always thought Bose was a good product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bose speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose speakers are not what they used to be sound quality is not good. I would not buy bose speaker again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unimpressive to say the least. I know it’s a smaller sound bar but the quality of the bar is subpar at best

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speech enhancement is not as noticeable as on the previous Bose speaker I bought, but I like the fact that the enhancement stays on every time I turn the tv on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BB is without proper complaints protocols now

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold to me as open box but unchecked/tested. And that’s the good news, went down hill from there…. 6 hours or more of my life wasted and a rude manager who didn’t want to help…. All I needed was help to replace, in the end the manufacturer (JBL) was amazing as were (employees) at BB but best of luck finding anyone in corporate…. They are all gone…..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. It had no power cord, which I had to go back and purchase. The manager acted like he was giving me a deal. I think he was just trying to unload it on me. It never worked.

    No, I would not recommend this to a friend