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Customer Ratings & Reviews

Model:
838309-1100
SKU:
12581935
$259.99
Save $20
The comparable value is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 3793 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,793 reviews
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to hook up. It fit perfectly under my tv and inside the area my tv is in.I have no problems with this sound bar, The price was right and I would by another if I needed one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV speaker for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for the price. Helps bring out and clarify dialog for TV shows, sporting events, etc. simple plu and play. Good as a music speaker via Bluetooth. Happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect this to be such a good TV speaker. The voice is very clear. There’s enough bass for this small speaker. I am actually liking it more than my Apple HomePod.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Sony and JBL speakers because they were a little cheaper but you get what you pay for. We wanted a nice sound for sports, movies and bluetooth music and we got it with this speaker. Great quality, easy to setup and sounds even better with the Bose small subwoofer. Perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 Issues with the TV Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a smaller soundbar and was initially happy with the Bose TV Speaker but there are 2 significant problems I encountered. The first is the auto gain that comes out during quieter sections of movies or music. This is an audible hiss where the speaker is trying to amplify the background noise (when there is none) so it sounds like static or wind. Thought this was the source initially but encountered it with other programs and confirmed the problem on the Bose website. If there is a quiet passage you will hear it. The second is the remote learning function of the TV Speaker. This is a function that will let you use your normal tv or cable remote to control the volume of the Bose after a going through a simple programming process. I set this up and thought it worked fine until I touched other buttons on my cable remote (program guide, channel up or down, etc.) and the volume of the TV Speaker changed! The volume would randomly go up, down or mute whenever I would try to change a channel which was very frustrating to say the least! So, since the remote learning function obviously was a bust, the only way to normally solve it is to reset the TV Speaker so it erases the code. Problem is, I called Bose and although the person confirmed this is a known issue, there is currently no way to erase the codes and reset the speaker! Yes, you can unplug it for a while for a soft reset but it does not clear the codes. I even tried overriding the original code by programming 2 other remotes (from 2 other manufacturers) but the problem persisted. Since I was on the last day of my 15 day return window, I made the decision to return the TV Speaker. Bose needs to address both of these known issues with a firmware update and it just hasn't happened yet. You pay a premium for their products so you expect them to perform as such. I personally like the brand and currently have other products from Bose but I was not going to wait to see if and when these known problems would be rectified. It was just too expensive for that.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Sean,
      I'm sorry to hear that you have experienced these issues and have chosen to return the soundbar.
      In these situations, I would recommend updating the firmware by following the instructions here: https://bose.life/37Zxw37. This will help resolve these issues.
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for a small sound bar, I use it for the tv and as a Bluetooth speaker and I think it’s the best you can get at its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar, Overall Sound Quality > Base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar in a compact, quality package. The sound coming from this system is crisp and clear. It has nice balance and range. Potential buyers should note that it doesn't have the deepest of base, but it still puts out in that department. I personally enjoy the balance as you still get rich base without it overpowering the treble aspect of shows, movies, etc. There is less up and down on the volume when switching from quiet dialog based scenes to booming action. The only real negative that I have with the bar is that though I love the minimalist, sleek design, I do wish there were a small, inconspicuous display at least. As is, the only way to see volume level on the device is when a small light blinks each time a remote click turns it up or down. But, this is more of a nitpick than a real problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Connection and sound and I now can hear the television over all the traffic noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose for the win again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and powerful sound. A great option foe limited space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do I like the way it sounds,but I like the way this speaker looks. Don't be fooled by its size. Also, it has a food value for its price

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Speaker

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basing speaker! Great quality, would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound bar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O bought the speaker as a surprise gift for my husband for Christmas and he loved it! Easy to pair and the sound is amazing! Definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this sound bar on sale with a 4 year warranty and i absolutely love it! For how small it is its very loud and has crystal clear sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound, easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar has a great sound and was easy to connect. I used the optical cord and connected it to my cable box. The bluetooth is a great feature and I make great use of it from my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make my tv home theater

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose’s sound quality always has no doubt. It is turning my TV into a home theater. We enjoyed the sound quality. We can easily switch to Bluetooth and connect to the phone when we need to listen from the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great! Audio is amazing and makes movies soo much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sounds great. Doesn't take up much space too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose tv speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Perfect for movies & sporting games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President of a construction company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was a good experience. I ordered my items and when they came in I was notified. When I went into the store everyone was knowledgeable and very efficient. They helped me get the items into my car. It was a pleasurable experience. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize I needed a soundbar until I got it. A friend of mine was talking about buying one and I started laughing, then I started thinking about it myself. I purchased a Bose wireless speaker, the sound link about 8 years ago and I enjoyed the sound, so I knew the only sound bar I would want would also be a Bose. I can no longer listen to my TV without using the sound bar. It doesn’t matter if I am only watching the news. I can’t do it without using my Bose.

    I would recommend this to a friend