Customer Ratings & Reviews
- Model:
- 838309-1100
- |
- SKU:
- 6416849
Customer reviews
Rating 4.6 out of 5 stars with 3597 reviews
(3,597 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the TV Speaker Bluetooth Soundbar's sound quality, ease of use, and compact size, with many praising the rich, immersive audio and simple setup. They also appreciate the surprisingly good bass and effective Bluetooth connectivity. However, customers are negative about the remote control's functionality and instances of the device overheating. Some users experienced issues with the remote not working correctly, and others reported the soundbar becoming excessively hot.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not good as alone until buy with woofer option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good as alone until buy with woofer option. Alone it is ok and better than TV sound but did not get the sound effect we expecting from sound bar
I would recommend this to a friendBrand response from Bose
Posted .Hello,
Sorry you were not impressed with the audio prior to getting your subwoofer.
If you wanted more bass, you can also take a look at the bass settings on your connected device as well as toggling on and off Dialogue Mode to see if this provides you with any improvements.
Kind regards,
Tegan - Bose Customer Support
Rated 1 out of 5 stars
Would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a 85 inch tv in our bedroom and just poor sound quality. Then found out the return window is 14 days?! How are you supposed to buy Xmas gifts if they have to return before they even receive? Poor customer service Best Buy
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT amplify voices as advertised. Cannot increase
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
We're sorry that you're not getting clearer voices from TV shows, and films with the Soundbar. Try turning on Dialogue mode to help with voices. Follow the instructions here https://bose.life/3Dj1rU1to enable it. You can also get support (https://bose.life/38DNELy) should you need it from us.
Nic - Bose Customer Support
- Pros mentioned:Bass, Setup, Sound qualityCons mentioned:Price
Rated 4 out of 5 stars
Great sound from small speaker, but a bit basic
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: -Good audio for its size -Simple setup Con: -Limited features -Expensive -No hdmi cable included To sum it up, the Bose TV Speaker is exactly that, external speaker you hook up to your TV. It’s not a soundbar, so no passthrough or additional inputs. It sounds great for its size and is simple to set up. The audio is amazingly good considering how small the speaker is. The sound is full, dialogue is clear, and has a decent amount of bass. Not enough for booming sounds from movies or games, but good enough for TV and music. You can add an additional Bose subwoofer, for a high cost. At the right distance, it sounds like the audio is coming from the entire space in front of you rather than from a small box under your TV. It’s best for watching stereo content or listening to dialogue heavy audio. While it’s okay for movies or gaming, it doesn’t bring enough to be considered a home theater experience. There’s an option to enhance voice making it louder, but the background audio gets a bit compressed. Out of the box, it’s easy to set up and use. It’s best with HDMI/Arc so the TV can control the power and volume of the speaker. It’s a shame they don’t include an HDMI cable. Using optical, you lose the control but can set up so that the speaker turns on when it detects sound. The only indicator are two lights that flashes in different combinations depending on what is being adjusted. It’s pretty easy to read. Although the Bose speaker has superior audio quality than a typical soundbar of this size, at this price, you can buy a 5.1 or 7.1 soundbar with a wireless subwoofer. It depends if you would rather have better stereo sounds and don’t care about features you get from a full soundbar, or a soundbar with additional inputs and probably better bass, but with less fuller audio.
I would recommend this to a friend Rated 3 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud very low from what was advertised. I am very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had to return, just stopped working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing in Bose. Upon first impression had almost no bass and could hardly tell any sound improved from TV speakers. I decided to live with it and then the HDMI port just stopped working as a connection, brand new Samsung TV as well. I ate that loss too and just used the included optical cable. Less than two weeks later the sound bar just stopped turning on all together, tried different outlets and still no luck. I had to return this product very disappointing and let down by Bose after loving many of their products.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, It's great to hear you have loved many of our products.
The bass level of the TV Speaker can be increased using the remote to ensure the best sound for you.
It is great that the optical cable solved the sound issue, the Soundbar comes with an HDMI and an Optical connection to ensure the best compatibility.
It is unusual for the Soundbar to not power on. I know you have returned your Soundbar now, however, if you do purchase again you can find guidance here https://bose.life/3sdrDsC if the system is not powering on as expected.
Thanks, Matt - Bose Customer Service
Rated 3 out of 5 stars
not the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best sound quality compared to the old bose solo bars
No, I would not recommend this to a friendRated 3 out of 5 stars
Not my favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is by far one of my favorites brands for speakers but this one was a total letdown. The sound wasn't loud nor clear. I had to return it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Skip…
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn’t spend the money on this. I don’t notice much difference sound wise between regular tv and having this on. Maybe there are better options out there but I’d skip this one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy its crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 12/23 and had nothing but connection issues. Now. Only 1-1/2 years old. Piece of crap. Always thought Bose was a good product.
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Didn't think the sound was much different than the TV sound.
No, I would not recommend this to a friendRated 3 out of 5 stars
Need a fix or replacement
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connector/power in/output gets extremely hot and it stopped working
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Very sorry to hear that your TV speaker has stopped working. I recommend that you contact our technical support teams, so that they can assist you with this further. You can find their contact details here: https://bose.life/32GBXjO.
Liam - Bose customer support.
Rated 1 out of 5 stars
It lived for 14 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar stopped working after 14 months of use. Bose wants $100 to diagnose, Best Buy support is not useful. Converting to ABT Electronics as Best Buy products and support has gone downhill these past few years.
No, I would not recommend this to a friendRated 2 out of 5 stars
Save the your money and sanity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working really well until it didn’t. The speaker constantly cuts out and turns off basically making it unusable. I regret purchasing the product without a warranty, save your money bc I feel scammed
No, I would not recommend this to a friendRated 3 out of 5 stars
Average quality soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not so good. There is not much quality sound difference between our Sony TV speakers and the Bose soundbar.
No, I would not recommend this to a friendRated 3 out of 5 stars
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was too low for the size of the room. I need a bigger sound system and it did not match up with my turntable.
I would recommend this to a friendRated 3 out of 5 stars
Bose TV Speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. Not a good of sound as I was hoping to get.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great upgrade for dialoge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my parents as it does an excellent job with the dialoge boost feature. It makes it very easy to hear conversations and voices in movies, news, etc, and catch everyword.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick install by very knowledgeable technician. Some equipment still doesn’t work properly.
No, I would not recommend this to a friendRated 3 out of 5 stars
Inexpensive but anemic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised from Bose. Usually they have dep rich sounds, but it sounds anemic.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lance,
We'd expect you to get clear sound from the TV speaker, take a look here https://bose.life/38IavW0 at some helpful tips to ensure you get the best quality sound.
You can also contact us https://bose.life/38DNELy for help, as we'd love to have you enjoy the speaker.
Nic - Bose Customer Support















