Customer Ratings & Reviews
- Model:
- 838309-1100
- SKU:
- 6416849
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the TV Speaker Bluetooth Soundbar's sound quality, ease of use, and compact size, with many praising the rich, immersive audio and simple setup. They also appreciate the surprisingly good bass and effective Bluetooth connectivity. However, customers are negative about the remote control's functionality and instances of the device overheating. Some users experienced issues with the remote not working correctly, and others reported the soundbar becoming excessively hot.
This summary was generated by AI based on customer reviews.
Faulty Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 months it quit. Two white lights flash when you plug it in and does nothing. Several people on this reddit thread have the same issue https://www.reddit.com/r/bose/comments/16qkm8a/faulty_bose_tv_speaker_two_white_lights_flash/?rdt=39491
No, I would not recommend this to a friendreturned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.actually returned it for another that was a better option for same money as the bose
No, I would not recommend this to a friend- Cons mentioned:Remote control
Bad soundboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Especially the remote control. Could be a good unit
No, I would not recommend this to a friend I like but it’s complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new Bose sound bar, but the instructions are difficult.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, it's great to hear that you like your Bose TV speaker.
You can find instructions and guidance for the speaker at Bose.com/support to get the very best out of your product.
Thanks, Matt - Bose Customer Support
Game changer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar because of the Bose reputation and the dialogue feature. I can actually hear the dialog now without having to turn the volume up so loud or aggravating my tinnitus. I wish I had purchased this sooner.
I would recommend this to a friendSad we didn’t get to experience it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this speaker in store and really liked it. But when it was delivered to our home it would not even turn on. We decided to go for a cheaper version and have been happy with it since. I wouldn’t say its a bad speaker as we never got to give it a chance.
No, I would not recommend this to a friendIts OK for a small speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is small for a soundbar, and that is the best thing I can say about it. Not much bass, really nothing special, especially for the price. I have a very small Bose Bluetooth speaker which is awesome, so I bought this one. My little speaker sounds way better than this one, so I returned it.
No, I would not recommend this to a friendToo much Tone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the sound on this sound bar, the sound to me was too much tone IDK just sounds wimpy
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Angel, I am sorry you did not enjoy the sound from your soundbar. Check out the steps here https://bit.ly/3pMLAUv to get the most from your speaker.
Tori Mae - Bose Customer Support
Bad Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this product 1 star only because i can't give it 0. less than 2 weeks after purchase the product has already had to be sent to Bose because the product overheats. I would highly recommend not buying this product.
No, I would not recommend this to a friendBose TV speaker bar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not overly impressed with this tv speaker bar.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Too complicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote Control is Too complicated and has no voice control thinking it should have since it’s a smart tv but no. Synced it with a Bose sound bar but you need to connect every time you turn on the TV.
No, I would not recommend this to a friend - Pros mentioned:Bass, Ease of use, Setup
Great Sound from a Small Soundbar
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose TV Speaker provides amazing sound for such a small size sound bar. I connected it by optical cable and had sound coming from it and my built-in tv speaker (for comparison) at the same time and what I noticed is there were sounds coming from the Bose TV Speaker that seemed to be missing in the audio output of the TV's built-in speaker. The Bose speaker sound was clear and the audio sounded great. While it does not include a subwoofer in the box, the bass sound the speaker provides is pretty impressive for what it is. I was watching a music performance on a premium cable channel using the speaker and was totally drawn into it with this speaker. The speaker itself didn't seem to require any special setup (easy) to get up and running, it was just a matter of plugging in the right cables and it was ready to go out-of-the-box. This may seem like a small thing, but this Bose TV Speaker also powers on and off quicker than other Sound bars that I have owned in the past, which is something I appreciate. I want to note that there was not an HDMI Pass-Thru (in/out), which means if I use HDMI ARC I lose an HDMI port on the TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker was good for loud sound, if you want to play music dont
No, I would not recommend this to a friend Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Worked for one day and then stopped working but since it was in my bed room it was a few weeks that I had not used it and now Best Buy won’t take it back. Doesn’t work. Do not buy. Best Buy knows Bose is having problems with it. Bose knows there is a problem they said there is a 12 week repair wait on it.
No, I would not recommend this to a friendYou must have it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are, as always, quite pleased with this item. Over the course of many years, we here at BOSE have enjoyed making fun of their predictions. The agreement we made was a solid one. Thank you very much, BestBuy!
I would recommend this to a friendNo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks - The sound keeps going out. Turn on TV No sound - unplug the HDMI - plug it back it it works. Shut off TV turn it back on NO SOUND - unplug HDMI - plug it back in again It works !!
No, I would not recommend this to a friendOk, but not for my ears.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like the over processed sound. Not for me. No highs , no lows, it must be Bose.
No, I would not recommend this to a friendAverage speakers at a premium price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this speaker as an upgrade to my current set up. For me the the bose speaker is a clear downgrade. No bass, very flat sound over all. There are better budget options out there.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Justin, I'm sorry that you feel this speaker is a downgrade from your previous set up.
We have some great troubleshooting hear for poor sound quality - https://www.bose.com/en_us/support/articles/HC2519/productCodes/bose_tv_speaker/article.html. I hope that this can improve your experience.
If you require any further assistance, please do not hesitate to reach out to our customer support - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Poor Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult interfacing with cable and the tv remote
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear that you are having difficulty with the remote, please reach out to our support teams who will be happy to assist you: https://bose.life/3iqXXDI.
Liam - Bose Customer support
- Pros mentioned:Sound quality
was very pleased with this product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I took the salesman advice.. sound is loud!!!
I would recommend this to a friend