Customer Ratings & Reviews
- Model:
- 838309-1100
- SKU:
- 6416849
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the TV Speaker Bluetooth Soundbar's sound quality, ease of use, and compact size, with many praising the rich, immersive audio and simple setup. They also appreciate the surprisingly good bass and effective Bluetooth connectivity. However, customers are negative about the remote control's functionality and instances of the device overheating. Some users experienced issues with the remote not working correctly, and others reported the soundbar becoming excessively hot.
This summary was generated by AI based on customer reviews.
Very poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with the sound quality of this speaker. It sounds very similar to any logitech speaker for less than $ 40 I bought it and the next day I returned it to the store. i have a nissan altima 2017 sl. I love the sound and quality that bose has but the price of these speakers is very high for the low quality it offers. I would like to try the 300 model but its cost is too expensive for the sound quality it offers
No, I would not recommend this to a friendSmall soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay sound. I would only recommend it to be used with a small room.
No, I would not recommend this to a friendMovies
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the bose quality that I was looking for not enough bass
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there, we are sorry to hear that you wasn't impressed with the audio performance of your speaker.
This isn't something that you should feel as the TV speaker is perfect for movies! Adjusting the tone controls on the system will ensure that you receive Bose quality audio, you can adjust this via these instructions here https://bose.life/2VEwk2b.
Jack - Bose Customer Support
Two failed units in three years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one year and quit working. I had previous model which only worked for a couple of years. I changed cable and sources. Would get squealing noise then loss of sound. This was after working fine for a year. Very disappointed with the product and switched to another brand.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Controls are screwy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I change the TV channel on my cable box with the cable box remote or my universal remote, the volume goes up or down on this sound-bar. Whenever I change the channel, I have to readjust the volume. I have not found a solution yet.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey,
Sorry to hear about the issues with the volume control on your soundbar. Without the speaker connected, do you notice if this happens at all with the volume of the TV?
Does it default back to the same volume of do the level fluctuate? We'd love to gather some further information in order to help resolve this. Please contact our customer support - http://bose.life/globalsupport.
Thanks,
Charlotte - Bose Customer Support
Works but not with Bose connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ultimately sold this unit and traded it for the higher end sound bar.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello!
You are correct, designed with simplicity in mind, the TV Speaker simply needs a single connection to your TV and it will be ready to go in no time! As this soundbar does not require an app to use, you won't be able to use it with the Bose Connect app.
I appreciate you have sold your soundbar but I hope this information helps if you decide to look at the TV Speaker again in the future!
Keith - Bose Customer Support
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly expected more from this sound ar considering how it was made by bose. The sound had minimal balancing and really sounded crappy, like it was being played through a tube. Luckily I was able to take it back though. Only positive experience with this.
No, I would not recommend this to a friendBose TV Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose TV sound bar is not as good as the Bose Solo.
No, I would not recommend this to a friendWorst sound bar I've tried
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! I went through 2 of these and had one sent off to geek squad repair. It would stop working and I had a video to show it but it kept coming back with nothing wrong. I switched to LG and its been a far better product
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the Bose TV Speaker is a one-step, simple solution for better TV sound. It’s small but powerful, delivering a clear, balanced, and natural-sounding audio experience that enhances dialogue and bass performance.
It has a HDMI-ARC and an optical connection for great compatibility.
It is unusual to hear that your system has stopped working. If you do decide to purchase again you can find support here https://bose.life/3zystUs
Thanks, Matt - Bose Customer Service
BOSE SOUND
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SPEAKERS SOUNDED BETTER AT BEST BUY STORE; AT HOME IT SOUNDS JUST AS GOOD AS TV SPEAKERS...THOUGHT WITH BOSE NAME IT WOULD SOUND BETTER.....EVEN WITH HIGH END SPEAKER CONNECTIONS--SOUND QUILITY AVG...
No, I would not recommend this to a friendBose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was just not what I expected from a bose sound bar
No, I would not recommend this to a friendBB is without proper complaints protocols now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold to me as open box but unchecked/tested. And that’s the good news, went down hill from there…. 6 hours or more of my life wasted and a rude manager who didn’t want to help…. All I needed was help to replace, in the end the manufacturer (JBL) was amazing as were (employees) at BB but best of luck finding anyone in corporate…. They are all gone…..
No, I would not recommend this to a friendBose speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose speakers are not what they used to be sound quality is not good. I would not buy bose speaker again.
No, I would not recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not as good as from older sound bar.
No, I would not recommend this to a friendNot bose quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned Bose products before and I have to say I was disappointed in this item. Sound quality isn't optimal. Can't sync up with sound from tv. It looks like people are lip singing. I tried to trouble shoot without success. Now I'm past return time.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Elisa, this is very strange? Are you connected using the Optical lead included in the box to connect? Or are you using a HDMI-ARC lead? This should prevent this from happening. If the video on the TV or device you are watching still does not match up with the corresponding audio you are hearing from your soundbar, check out the steps here https://bit.ly/2Q0IK1c.
Tori Mae - Bose Customer Support
As far a TV speaker okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not know if it make any difference in sound quality.
No, I would not recommend this to a friendThey lied about the blue tooth .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works good but it said it had blue tooth but I find that means just a receiver not a sending unit means my ear buds wont work with the sound bar . Very disapointd . Want to send it back not what i wanted . Looks like they lied to me about the blue tooth !!!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! I am so glad that you are enjoying your TV Speaker. I am sorry for any miscommunication. The Bluetooth on the soundbar means that you can stream Bluetooth audio to it. It is unable to produce audio via Bluetooth, only receive.
Tori Mae - Bose Customer Support
Not Bose's best product?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing. It says Roku TV compatible, but when you turn the tv on, sound may come out of the Bose speakers, or the Roku TV, or no sound at all. Next power up, same 3 possibilities. No changes in setup, but different results every time. The clincher was we could not tell by sound quality if it was Bose or Roku speakers.
No, I would not recommend this to a friendNo difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was no different than my tv sound. I returned the sound strip
No, I would not recommend this to a friendNope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. It had no power cord, which I had to go back and purchase. The manager acted like he was giving me a deal. I think he was just trying to unload it on me. It never worked.
No, I would not recommend this to a friend