Customer Ratings & Reviews
- Model:
- 838309-1100
- SKU:
- 6416849
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the TV Speaker Bluetooth Soundbar's sound quality, ease of use, and compact size, with many praising the rich, immersive audio and simple setup. They also appreciate the surprisingly good bass and effective Bluetooth connectivity. However, customers are negative about the remote control's functionality and instances of the device overheating. Some users experienced issues with the remote not working correctly, and others reported the soundbar becoming excessively hot.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this sound bar being made by Bose but once I got it home it was too quite to use for even the smallest room in my home. I immediately returned it the same day as I knew it would not be worth the money spent. I ended up buying a sound bar from a different brand that has been great and came with a sub for only $20 more. I am happy that I returned this product
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Aaron, thank you for reaching out. I am sorry to hear that you did not find the soundbar loud enough and have decided to return it. If you were to purchase the system again, I would recommend checking if Dialogue mode is enabled. Dialogue mode is designed to make voices clearer but it may be more ideal to have it off in some circumstances. You can disabled it using the dialogue button in the lower right of your remote
If you require any further assistance, please feel free to reach out to our support team here: https://bose.life/3nTDo5H
Liam - Bose Customer Support
buyer beware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worked for 2 months Sound level was low and it stopped workin
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there - sorry to hear your TV speaker stopped working. Have you visited our online troubleshooting page for this product at https://bose.life/3GpAX2w? If you're unable to fix this issue following the support online, please reach out at https://bose.life/38Q1vZs and we'll be happy to look into things further. Sam - Bose Customer Support
not very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not very good at helping with sound quality...
No, I would not recommend this to a friendMwc i can't believe it lasted less than 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Feb 11 2024 it quiet March 31 2024 i have 2 other bose over 10 years old now the new stuff gone bad not a good sign
No, I would not recommend this to a friendWeak Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta be the weakest sound Bose has produced just yet. The other thing is the return policy. I did not like it, packed it back but did not have a chance to return it and now they won't accept it. Still just in the box.
No, I would not recommend this to a friendMid product for a high price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite disappointing for the price. I always have enjoyed bise products, but this was a real let down. I would avoid
No, I would not recommend this to a friend- Cons mentioned:Remote control
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Routinely change the sound on it's own up and down volume will mute
No, I would not recommend this to a friend Lackluster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a lot more . Sounded almost the same as my TV speakers. I wanted to like it but couldn’t like it for the price.
No, I would not recommend this to a friendBose sound bar
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible had to return two of them now. Second went out after so I’m stuck with it garbage
No, I would not recommend this to a friendNot recommend it to anyone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a big fan of bose and got my first Bose soundbar. I had lots of connectivity issues and it stopped working in day 2.
No, I would not recommend this to a friendSuper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money, excellent product and it was available on Black Friday.
I would recommend this to a friendnot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it stopped working in a week started turning off and on in a few days.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with sound quality. Doesn’t feel like a Bose product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the Bose TV Speaker is a one-step, simple solution for better TV sound. It’s small but powerful, delivering a clear, balanced, and natural-sounding audio experience that enhances dialogue and bass performance.
It is unusual to hear that the sound quality is not that good. You can find guidance to get the best sound here https://bose.life/3bBSuKv
Thanks, Matt - Bose Customer Service
Same as TV’s inbuilt speaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t make sounds any better. There was no difference in the sound from the TV and the sound bar. Returned.
No, I would not recommend this to a friendRude Rude Rude
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box with no remote control did not realize it needed one until I got home. I called Best Buy, and the woman I talked to was insulting!!!
No, I would not recommend this to a friendDidn’t receive item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the purchase over 2 weeks ago. Hasn’t been shipped yet and doesn’t seem like they’re planning on ever shipping it. Customer service isn’t helping me at all.
No, I would not recommend this to a friendSTAY FAR AWAY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Doesn’t pair - or stays paired for 2 seconds and then disconnects. Cheaper products from China are so much easier to deal with . Too big to be a door stop so I’m not sure what else to with this piece of junk.
No, I would not recommend this to a friendOK but returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I would expect from a Bose sound bar. Returned it after use
No, I would not recommend this to a friendBluetooth Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was defective. Did not work. Returned to store for full refund. No problem returning item.
No, I would not recommend this to a friend- Cons mentioned:Remote control
No remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have a remote but was supposed to be included
No, I would not recommend this to a friend