Customer Ratings & Reviews
- Model:
- 838309-1100
- SKU:
- 6416849
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the TV Speaker Bluetooth Soundbar's sound quality, ease of use, and compact size, with many praising the rich, immersive audio and simple setup. They also appreciate the surprisingly good bass and effective Bluetooth connectivity. However, customers are negative about the remote control's functionality and instances of the device overheating. Some users experienced issues with the remote not working correctly, and others reported the soundbar becoming excessively hot.
This summary was generated by AI based on customer reviews.
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to incompatibility with tv. Xxxxxxxxx cxxxxxccccxxxxxxxxxxxxxxxxxxxxxxxxxxxx
No, I would not recommend this to a friendGood not Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than TV speakers but not well balanced audio. Tested audio in open and enclosed space, various audio presets, etc. It just doesnt hit the mark. think to get True Bose quality, it takes a larger investment.
No, I would not recommend this to a friend- Pros mentioned:Size, Sound quality
Dynamic Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For so many years, I have been relying on the speaker in the television for my sound. I never thought that it was worth it to upgrade my audio. I thought that was only for people who liked to watch movies and have theater sound. Well, it turns out that you can have more dynamic audio for all types of video, even the news or a sitcom. Before this, I would often struggle to understand what someone on television was saying because of various background noise. Not now. With the voice boost feature, it seems like everyone in the videos is enunciating their words more clearly and I can discern their speech. This has literally improved my life and made my viewing experiences richer. And, now, when I'm watching a movie, I do feel like I'm in a theater. I've also been casting music from my computer to the speaker and my daughter casts music from phone by connecting to it through Bluetooth. It's really easy to do. Speaking of easy, the installation was seamless. It literally took less than two minutes to have the audio blasting through it. I think that anyone could install this with no issues. The speaker has a low profile. It looks great on the entertainment center.
I would recommend this to a friend Not loud enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item and bought the sound bar 500, it wasn’t loud enough
No, I would not recommend this to a friendAwful product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. Awful product. Awful product!!!!!!!
No, I would not recommend this to a friendBose soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very trebly with my Samsung smart TVs you need the sub
I would recommend this to a friendBrand response from Bose
Posted .Hi Rick,
Sorry to hear that you have been left disappointed. Follow this link to find out how you can adjust the bass settings on your soundbar: http://bose.life/37SIAzj
Kind regards,
Tegan - Bose Customer Support
Never again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar stopped working after a little over a year of having it.
No, I would not recommend this to a frienddisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.highs dont seem clear, sounds muddy. Not what i expect from Bose.
No, I would not recommend this to a friendNot Typical Bose Quality of Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Insignia brand soundbars that sound better than this one. Not worth the money. I have a Lifestyle system so I bought this for the bedroom TV and while the dialogue boost did its job, overall the sound it delivers is poor. I returned it today...
No, I would not recommend this to a friendBrand response from Bose
Posted .I am so glad that you have been able to make the most of dialog mode. I find enhancing the conversations on the TV can be a great help sometimes. Had you not have retuend the speaker, the steps here https://bose.life/32XREiP would have helped you get the Bose sound you know and love. Sometimes, a refresh is all it needs!
Tori Mae - Bose Customer Support
Bluetooth speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the Bose Bluetooth speaker did not enhance the sound from the television.
No, I would not recommend this to a friendNo room for any expansion....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much room for expansion. What you got is what you get. I sure hope Bose is not falling off with its great historical sound. Anyway, this item will be returned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We are sorry to hear that you plan on returning your product, our TV speaker can be connected to a singular Bass Module 500 or 700 if you would like to add additional Bass to your setup. If you want a product which can add rear speakers, a bass module and also connect to other Bose smart products in your home, check out our Bose Smart Home range.
Tegan - Bose Customer Support
Best for a tv hook up Only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love Bose product but this one is caveman ages. Even though it says Bluetooth it was hard to connect which I primarily I wanted plus hook up to my tv. It well with the the tv if you are only looking for tv hook up only.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there Sarahlee,
Thank you for continuing to love our products!
I'm sorry to hear that you are experiencing some Bluetooth issues with your Bose TV Speaker. We would love to help. We will need some additional information, therefore, we would recommend that you reach out to our team for assistance. You can do this by clicking the link here: https://bose.life/3fqdJyo.
Thanks!
Kerri - Bose Customer Support
Didn’t turn on from remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never turned on. Wasted time in shipping it back
No, I would not recommend this to a friendIf I could give zero stars I would.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a piece of trash! Horrible! Buy Sonos!!!
No, I would not recommend this to a friend- Pros mentioned:Bass, Setup, Sound quality
Decent sound, simple setup, great TV soundbar
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great TV soundbar. What I appreciated the most was just how simple it was to set everything up. The directions were clear and I was up and running in no time with my TV and phone. While the sound quality is quite good for a small soundbar without a subwoofer, I must admit that I feel it could be better. The bass is surprisingly good, but it's still not as rich and full as it would be with a separate subwoofer. To be fair, this is billed as a "TV Speaker" not a soundbar. I also found that voices coming through were very clear, but a bit sharp or harsh for my taste. Overall the sound is great and these are just nit-picky comments. One thing I definitely like is how fast the speaker starts when the TV is powered on. The speaker detects the TV on and gives sound in just a few seconds with the HDMI-ARC connection.
I would recommend this to a friend Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the soundbar for me. It didnt have enough base. I returned it.
No, I would not recommend this to a friendHonestly Very Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly never in my life would’ve gave Best Buy a bad review but seriously? Forgot the remote? There is 4 things total that are supposed to come in the box an you leave out one of the most important ones
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash had to return twice something is wrong with this model
No, I would not recommend this to a friendNot good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad certified but the product was defective.
No, I would not recommend this to a friend- Pros mentioned:Setup, Sound quality
Wonderful Sound - clear and loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose TV Speaker is LOUD! It surely packs a punch in any small to medium room. I didn't try it in a bigger space but I'm sure it would fill it easily. First, the unit. This system is stylish, sleek and very attractive. It doesn't take up a lot of room, hides (if you want it to) in the décor easily and just looks super cool. The remote is also very neat looking. This system was super easy to set up and get running. It took maybe 5 minutes top to open the box, get everything set up and have sound coming out. We used this speaker with both Bluetooth and HDMI and it was super easy both ways and it packed the same amount of punch. If you like loud, crisp, clear sound from your system this is the speaker for you. Personally, I love a bit more "all around you" sound but for straight up, in your face sound this sound bar works great.
I would recommend this to a friendBrand response from Bose
Posted .Hello,
We thoroughly appreciate you taking the time to provide us with your feedback! Glad to hear that you are thoroughly enjoying your TV speaker.
So you're aware, it is also possible to set this up with an optional bass module (Bass Module 500 or 700) for an even more enhanced audio experience. Your local Bose product support team will be more than happy to answer any further questions you may have.
Kind regards,
Tegan - Bose Customer Support