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Customer Ratings & Reviews

Model:
838309-1100
SKU:
6416849
Your price for this item is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 3605 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the TV Speaker Bluetooth Soundbar's sound quality, ease of use, and compact size, with many praising the rich, immersive audio and simple setup. They also appreciate the surprisingly good bass and effective Bluetooth connectivity. However, customers are negative about the remote control's functionality and instances of the device overheating. Some users experienced issues with the remote not working correctly, and others reported the soundbar becoming excessively hot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,605 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar I ever had.! Clear and involved sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Sounds great, some compatibility issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is probably the best I've tried in it's price class, which is why I've decided to keep it (for now) despite some annoying issues. I bought, returned/exchanged this unit twice in 2 days only to determine that the problem appears to be a compatibility issue between the Bose unit and my TCL TV (bought from Best Buy several months earlier). After actually spending hours on the phone with both manufacturer's tech support the conclusion is my problem is the eARC HDMI handshake on power up. Despite proper setup/installation the Bose unit will not be recognized by the TCL TV until the Bose is powered off and back on again. As a tech in a different industry I know the technological finger pointing that can ensue where each manufacturer blames the other. The bottom line is the TCL fired right up and worked flawlessly with a 9 year old Samsung soundbar set up through eARC. So the end result is that the Bose and TCL seem to play nice for now after a second power cycle by the Bose. The manual is lacking some info, specifically the function of Auto Detect by pressing and holding the power button for 5 seconds until tones are heard. I see no reference to the descending tones indicating the function is off/ascending on. There are no controls on the unit itself. All functions are performed by a conspicuously budget looking remote, which makes me wonder what the recourse is if it fails. I find the toggle between normal and dialogue mode creates some pyscho-acoustic dilemmas. The latter is louder and more mid/upper mid-range focused which makes it easier to listen to say, the news. But sometimes it also seems to benefit music streamed via bluetooth. This isn't a flaw as much as it is simply an oddity. The remote has a bass button that you can either boost or cut, but no other EQ control. Fine unit overall, just wish it operated the way it's supposed to with my TCL TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dead after 2 years. Customer Service is a Joke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose TV Speaker died by itself after a power outage. Only the left red light flashes. Researched the problem it is the voltage regulator on the main circuit board. Local Tech said it was too expensive to repair. Called Bose tech to see if they knew anything. They said it was dead, but their CSR department offered to sell me a new one for $104. Good deal, right? Wrong. They did not tell me I needed to ship the old one back to them via UPS. I do not have a box this big and UPS sells boxes for around $40. All this happened over 30 days ago because their CSR got my email wrong. What a waste of time. I bought a small $20 bluetooth speaker which I can put next to me while watching TV. Less ambient noise, good sound, not subject to power outage failure.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Magical Bluetooth Speaker, Mediocre Soundbar.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing and setup of the Bose TV Speaker is super easy, and only takes a couple of minutes. After hooking this up to my TV via optical audio I immediately noticed the sound to be very lacking compared to my TV Speakers. I tested all of the available modes and settings for extra bass and it just didn't hit the mark for me. Watching movies is definitely better than using it for basic TV (News, etc), but it still lacked the full immersive sound I am used to with a Bose product. The saving grace for this speaker is the bluetooth music streaming. Listening to many genres of music the bass was very noticeable and clear, and the sound filled the room perfectly. If you are looking for something to play music then I would pick this up right away, if your primary focus is a soundbar for your TV I would exercise caution.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Unit overheats and shuts off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit shut itself off. When troubleshooting I realized the bottom left of the unit was extremely hot. So hot that it was uncomfortable to touch. I wasn't comfortable leaving it plugged in at this point. Still under warranty, but for $300 I wish it was within the return period. It's a Bose. Grew up believing their stuff was the best. I'm not mad, I'm disappointed. Consumerism will ruin even the best companies. Why make quality stuff when you can churn out junk for twice the profit. Shame. Called support. I send them mine and they'll send a new replacement. Chat was not working on their website (tried multiple browsers) and on the phone (mostly on hold) 38 minutes later. Glad they are replacing it under warranty, but another month and I'd have a very hot and very expensive paperweight. Added 1 star for the support (shrugs).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Much needed improvement to newer tv with not so good sound quality I can actually hear voices clearly now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Sound Bar is an excellent addition to our RV. We use it for the smart TV and the sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality provided by this soundbar is excellent. Far surpassed my expectations. Our movie nights and game days have reached a new level. Easy install and easy to use. Don’t be fooled by the sleek and small design... this product packs a punch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bose Sound Bar - Office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was excellent. Installer friendly, timely and efficient as well a knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but great sound. Always have enjoyed Bose product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Need help this is it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. We are senior citizens who needed a little extra help hearing our big screen tv. Went for the best in a Bose and are glad we did

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is definitely top quality …It’s sounds great and fills the area that I use it in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose products never disappoint I always enjoy the sound quality

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced due to the Bose name

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will this soundbar improve your TV experience as an upgrade from the built-in TV speakers? Yes. Will it blow you away or even impress you a little? Probably not. This soundbar is about $100 more than it should be, due to the Bose brand recognition. It does not perform any better than most soundbars that are in the $100-150 price range. A lack of an LED display for functions and volume, as well as no ability to adjust the treble, are also negatives. If you're only looking for a compact bar, save your money and purchase a cheaper one as long as it has full range drivers or built-in subwoofers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sounds quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a runner up to having a full sound system. It's not always the best, but the dialogue mode is a great feature and allowed for ear of listening to each word. It was way to set up but wish it came with mounting brackets.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Greg, I am so glad to hear that you love your soundbar! We do have the option to purchase a wall mounting bracket, head into your local store to purchase.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Welcome back dialogue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dialogue mode works very well, and that alone made it worth the price. No more closed captions on “mumble movies”. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and simple to install. Perfect addition to my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joy for my purchase of a Bose sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my sound bar. My speaker went out on my tv so instead of buying a new tv I bought the sound bar and all is well now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose tv speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a powerful sound for such a little speaker. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar greatly improved the sound for hearing people speak.

    I would recommend this to a friend