Customer Ratings & Reviews

Sold to me as open box but unchecked/tested. And that’s the good news, went down hill from there…. 6 hours or more of my life wasted and a rude manager who didn’t want to help…. All I needed was help to replace, in the end the manufacturer (JBL) was amazing as were (employees) at BB but best of luck finding anyone in corporate…. They are all gone…..

Unimpressive to say the least. I know it’s a smaller sound bar but the quality of the bar is subpar at best

Speech enhancement is not as noticeable as on the previous Bose speaker I bought, but I like the fact that the enhancement stays on every time I turn the tv on.

I had to return it. It had no power cord, which I had to go back and purchase. The manager acted like he was giving me a deal. I think he was just trying to unload it on me. It never worked.

Quality was no different than my tv sound. I returned the sound strip

Very disappointing. It says Roku TV compatible, but when you turn the tv on, sound may come out of the Bose speakers, or the Roku TV, or no sound at all. Next power up, same 3 possibilities. No changes in setup, but different results every time. The clincher was we could not tell by sound quality if it was Bose or Roku speakers.

I have to turn this speaker off and back on for it work after the tv is on. Not the best sound quality you would expect from Bose. My tv speakers do almost as good as this. Not impressed at all.

Terrible power will not stay on .. then works in different room for 30 min then shuts down. Then the light 2 white lights blink at you for 1 min then nothing.

Was not impressed with sound quality. Very “tinney” like sound from a coffee tin. Returned and purchased Vizio sound bar for $150 less and much better quality.

Had to up grade to the 300 series. Was not to happy about the sound of this sound bar..although it was still clear but not very loud..I would rate this one as fair

We've had this sound bar for a little over two months and the sound is already playing distorted. We don't play it excessively loud but it's just plain distorted. Very disappointing because it's past the return date.

The sound quality is not Bose standard and we could never get it to work with our smart tv. It only worked with the cds we put in our dvd player. I have several Bose products, speakers, headphones, soundlink. This is lame compared to the other items. Very disappointed.

It worked well for the first 2 weeks then the sound started cutting out for periods of time. We updated it, called customer service and nothing fixed it so we attempted to return it to BB but it was beyond the 14 day rtn period. We are returning it to Bose.

Sound quality is decent for the money. Doent always connect automatically when turning on the TV.

THE GOOD - Small size can fit almost anywhere - Broad, clear sound range despite size - Wide volume range - Bluetooth connectivity - Includes high-quality TOSLINK cable THE BAD - Very expensive - Lack of punch without subwoofer - No DTS support over fiber optic - Uninformative "display" - Limited sound curve adjustment - No wall mounting hardware THE DETAILS A big part of Bose's claim to fame is being able to pack a lot of sound into small speakers, which carries over the their new TV speaker. The smaller speaker is a welcome option for those with smaller TV stands, or who don't want a massive beam under their TV, but still want full sound from their TV and movies. Setup is very simple as the back has only a single HDMI, fiber optic TOSLINK, and 3.5mm stereo jack. The HDMI port supports both audio return channel ( ARC ) and CEC, reducing the need for extra cables or remotes. A good quality fiber optic cable is included in the box ( with tethered end covers ) but no HDMI cable. Sound quality is very impressive for such a small speaker with no subwoofer. It does a great job creating stereo spacial separation far wider than the speaker itself, but not so much with virtual surround effects. Audio is crisp, clean, and very well defined. Even better, it does this even at very low volume levels. This makes a dedicated night mode unnecessary. However, someone could come at this from a very different angle. Prices of course fluctuate over time, but Bose products are never cheap. It's fair to consider all the things you DON'T get for the hefty asking price. First, and most obvious, is the lack of a subwoofer. You can get a very good 2.1 soundbar from competing brands for half the price of the Bose. The speaker does pretty well on the bass side without a sub in most general scenarios, but watch an action movie with lots of explosions ( the Master and Commander naval combat scenes are great for testing speakers ) and that lack of bass punch becomes apparent. Bose offers two compatible add-on subwoofer units ( as of this writing ), but they cost almost 2-3 times more than the TV Speaker itself. Buying the sub alone is not enough, you also have to separately buy a connection cable. Why Bose can't include a simple cable with a subwoofer costing hundreds of dollars is beyond me, but that's Bose pricing for you. Second, while it may be nice to say the speaker is easy and simple to setup, others will complain it can't act as any sort of receiver. It only has one audio input ( all three input jacks are treated as the same input source ). Sound curve and equalizer settings are limited to a +/- 2 step boost to the bass. The speaker does have a voice boost setting, but it makes the speaker sound far too thin and tinny for anything other than dedicated talk programs. The fiber optic input doesn't support DTS 5.1 signals either. I'm not sure if the HDMI works with DTS because my TV might have been doing the decoding before passing the audio to the soundbar. The manual doesn't specify which codecs the speaker supports, or if it can do any high-fidelity Bluetooth modes like aptX. Finally, it lacks small things that add up. The "display" on the front is nothing more than two lights. There is nothing to indicate current volume level and the current speaker operation mode ( whether Bluetooth, vocal clarity, or normal ) is indicated by combinations of blinks and colors. Again, you can see this as a simple and non-distracting design, or it's a frustrating lack of information. No wall mounting hardware is included in the box either; you have to buy that separate from Bose. If you want to spend a premium on a great sounding, very compact soundbar with no frills, and you specifically don't want a subwoofer, the Bose TV Speaker is a great option, possibly your only one. However, there are a LOT of very good 2.1 soundbar systems from competing companies that cost less than the Bose TV Speaker that would likely be a better option for most people.

Not exactly thrilled with the sound bar doesnt seem to work all the time

Not as good as I thought. Not enough base and set up was difficult. Recommend getting a Sony or Samsung sound bar for the price.

Not functioning for us. Cuts out frequently. Returning to manufacturer for replacement product. Hope it is better or we made a bad choice.

The overall clarity & surround sound is like no other that we decided to purchase another our 2nd

DO NOT BUY OPEN ITEM FROM BESTBUY!!! I bought an "excellent" open box item from MILPITAS CA, and came home with no power plug inside the box. Came back to the branch store and was offered to buy the parts that is missing. Staff did not show sign of concern and makes you feel its your fault you did not check the box before leaving the store when i initially purchased it. Not my first bad experience from this branch "MILPITAS CA".....will try to lay low on buying staff from best buy and get it from amazon instead!!!