Customer Ratings & Reviews
- Model:
- 838309-1100
- SKU:
- 12581935
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard this product highly for its impressive sound quality and user-friendly design, which many find easy to set up and operate. While users appreciate the compact size and effective bass performance, some have noted minor frustrations regarding remote control functionality and occasional compatibility issues with certain televisions. Overall, the device is praised for its sleek aesthetic and reliable connectivity options.
This summary was generated by AI based on customer reviews.
Two failed units in three years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one year and quit working. I had previous model which only worked for a couple of years. I changed cable and sources. Would get squealing noise then loss of sound. This was after working fine for a year. Very disappointed with the product and switched to another brand.
No, I would not recommend this to a friendBOSE SOUND
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SPEAKERS SOUNDED BETTER AT BEST BUY STORE; AT HOME IT SOUNDS JUST AS GOOD AS TV SPEAKERS...THOUGHT WITH BOSE NAME IT WOULD SOUND BETTER.....EVEN WITH HIGH END SPEAKER CONNECTIONS--SOUND QUILITY AVG...
No, I would not recommend this to a friendHDMI ARC Doesn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never was able to put get the HDMI ARC to work with multiple TVs. Sent it in to Bose for repair and just tried it again. Nothing but problems with Bose TV Speaker. I hope you have better luck. No Bose for me in the future.
No, I would not recommend this to a friendTo late
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it was a refurbished item but I thought it would sound better than it does. Voices are distorted and it was a little disappointing. It took me to long to set up my TV and went past the return date. Otherwise I would have either returned it or exchanged it.
No, I would not recommend this to a friendAs far a TV speaker okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not know if it make any difference in sound quality.
No, I would not recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not as good as from older sound bar.
No, I would not recommend this to a friendNot bose quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned Bose products before and I have to say I was disappointed in this item. Sound quality isn't optimal. Can't sync up with sound from tv. It looks like people are lip singing. I tried to trouble shoot without success. Now I'm past return time.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Elisa, this is very strange? Are you connected using the Optical lead included in the box to connect? Or are you using a HDMI-ARC lead? This should prevent this from happening. If the video on the TV or device you are watching still does not match up with the corresponding audio you are hearing from your soundbar, check out the steps here https://bit.ly/2Q0IK1c.
Tori Mae - Bose Customer Support
They lied about the blue tooth .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works good but it said it had blue tooth but I find that means just a receiver not a sending unit means my ear buds wont work with the sound bar . Very disapointd . Want to send it back not what i wanted . Looks like they lied to me about the blue tooth !!!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! I am so glad that you are enjoying your TV Speaker. I am sorry for any miscommunication. The Bluetooth on the soundbar means that you can stream Bluetooth audio to it. It is unable to produce audio via Bluetooth, only receive.
Tori Mae - Bose Customer Support
Worst sound bar I've tried
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! I went through 2 of these and had one sent off to geek squad repair. It would stop working and I had a video to show it but it kept coming back with nothing wrong. I switched to LG and its been a far better product
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the Bose TV Speaker is a one-step, simple solution for better TV sound. It’s small but powerful, delivering a clear, balanced, and natural-sounding audio experience that enhances dialogue and bass performance.
It has a HDMI-ARC and an optical connection for great compatibility.
It is unusual to hear that your system has stopped working. If you do decide to purchase again you can find support here https://bose.life/3zystUs
Thanks, Matt - Bose Customer Service
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly expected more from this sound ar considering how it was made by bose. The sound had minimal balancing and really sounded crappy, like it was being played through a tube. Luckily I was able to take it back though. Only positive experience with this.
No, I would not recommend this to a friendFaulty Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 months it quit. Two white lights flash when you plug it in and does nothing. Several people on this reddit thread have the same issue https://www.reddit.com/r/bose/comments/16qkm8a/faulty_bose_tv_speaker_two_white_lights_flash/?rdt=39491
No, I would not recommend this to a friendEhhh soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unimpressive to say the least. I know it’s a smaller sound bar but the quality of the bar is subpar at best
No, I would not recommend this to a friendGood speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speech enhancement is not as noticeable as on the previous Bose speaker I bought, but I like the fact that the enhancement stays on every time I turn the tv on.
I would recommend this to a friendBose speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose speakers are not what they used to be sound quality is not good. I would not buy bose speaker again.
No, I would not recommend this to a friendOk soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to up grade to the 300 series. Was not to happy about the sound of this sound bar..although it was still clear but not very loud..I would rate this one as fair
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with sound quality. Very “tinney” like sound from a coffee tin. Returned and purchased Vizio sound bar for $150 less and much better quality.
No, I would not recommend this to a friendBB is without proper complaints protocols now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold to me as open box but unchecked/tested. And that’s the good news, went down hill from there…. 6 hours or more of my life wasted and a rude manager who didn’t want to help…. All I needed was help to replace, in the end the manufacturer (JBL) was amazing as were (employees) at BB but best of luck finding anyone in corporate…. They are all gone…..
No, I would not recommend this to a friendNope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. It had no power cord, which I had to go back and purchase. The manager acted like he was giving me a deal. I think he was just trying to unload it on me. It never worked.
No, I would not recommend this to a friendNo difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was no different than my tv sound. I returned the sound strip
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to turn this speaker off and back on for it work after the tv is on. Not the best sound quality you would expect from Bose. My tv speakers do almost as good as this. Not impressed at all.
No, I would not recommend this to a friend