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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,894 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get them, idk why your reading reviews just get em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY THESE NOW! I absolutely love these! They don’t hurt my ears at all and they are perfect if you talk on the phone a lot, listen to audiobooks and music while still hearing your kids or what’s going on around you with also getting great sound from these ear phones. Highly, highly recommended these to anyone with ear fatigue!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Could be louder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, good sound quality, they could be louder

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, Ryan! Thank you so much for sharing your feedback with us! We’re happy to hear that the earbuds fit well and deliver sound quality you enjoy. You also mentioned that they could be louder, and we appreciate you letting us know.

      Sometimes, reduced volume can happen when the earbuds aren’t seated properly in the ear. A quick adjustment, such as gently rotating the earbuds for a secure seal, can often enhance both loudness and overall audio performance.

      At Bose, we’re committed to making sure you get the best possible experience. To help you get the most out of your earbuds, we’ve prepared a simple guide that walks you through proper fit and sound optimization: https://bose.life/49NIHLr

      If you need any help or would like personalized tips, just contact us using this link: https://bose.life/49SSe5s Just let us know!

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! I can still hear music/ taking to person on the ear buds and also hear my surroundings. They are not tight and can adjust well , by sliding them up slightly on the ear , so that you can heart them and not have to take them off completely.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Comfortable & Travel-Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really cute and comfortable, especially if you don’t like in-ear earbuds and still want to hear what’s going on around you. The sound quality is good, but even on the lower volume setting they can feel a bit too loud. Call quality isn’t great, which is a downside if you plan to use them for work or frequent phone calls. They’re nice for travel or casual use, but not something I’d fully rely on for everything.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Cynmunz! We're glad to hear they’re comfortable and work well for casual listening, and we appreciate you pointing out the concerns you’ve had with call quality. If you’d like to improve how they perform on calls, you may want to check this link for some steps that can help enhance phone call performance: https://bose.life/44GxZ7U
      If you ever need more support or have questions about any features, we're always here to help.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Bose, quiet comfort ultra earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable earbuds, with decent sound. I like how they cling to the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing! They don't fall off the ear and are comfortable to wear and easy to move around your ear if you are wearing earrings or sunglasses. Highly recommend. Sound is A+

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort is best ever. Typical Bose sound quality (I think Bose is generally best in the audio market, though some folks disagree). The open experience is a bit different. I find it to be fine but my wife probably would not. Used them while at the dog park and had great listening expeirience, no ear discomfort, buds were secure the entire time, and could hear ambient sound but was not distracted by it. If concerned about ambient noise being an issue, i would try them first. But, the extreme comfort and great sound overcome any other distractions for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright. Don’t sit firmly on the ears enough, I use for work and from time to time they fall out. Great clear music but I do wish they were slightly louder

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another premiere product from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Generates crisp, clear sound while allowing you to hear your surroundings. Ideal for the office or while out for jog. They stay on your ear lobe much more securely than I thought they would. No more trying to lodge pods into your ear canal and get them to stay!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife as she can’t stand the Apple air pods. These are comfortable and are like mini speakers for your ears. I thought others around her would hear them but you can’t. Sound quality is amazing! Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earbuds. I gave it a 4 stars only because of you are in a noisy place you really have to put the volume up to the max in prefer to hear. Besides that, they are a great pair of buds. They do not hurt my inner ear because they’re not in my inner ear like all other buds. I love the fit and feel of them and they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds with great sound. What I like best is the clip on design as I can have great quality sound without having something in my ear. They are also extremely comfortable and can wear them for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and Quality all in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A.M.A.Z.I.N.G The quality on these earbuds that do not even seal your ear canal is very impressive. You can be aware of your surroundings while still being able to listen to whatever you need. The microphone is very good as well for phone calls. The best part for me is the comfortability. I can forget I have them on. I have never been able to sleep with earbuds and I was very happy I was able to do so with these. I tried the Sony’s earbuds and they felt very cheap compared to the Bose. I do not regret spending my money on these at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Happy Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Great sound and comfort. Would recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Birthday presents to my self

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend tgis headphones for all the girls, gives you an awesome look nad you don get completely disconnected from your surroundings. It has a great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design! I can’t even feel them on my ears. Sound blocks out the surrounding noise even though it is an open ear design. I haven’t used it on my run to see how well it stays in. Great on an airplane to drown out the other passengers.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised and shocked at how comfortable they are to wear and the sound quality is remarkable. After a few seconds I forget I’m wearing these earbuds. Others have commented on the lack of base and volume. In my experience if positioned correctly neither is true. I’ve used them to listen to Audiobooks, music and even movies and find them great. They are a little pricey but in my opinion well worth it, I would recommend Bose Ultra Open Earbuds in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. Has Great features on the app and fit nicely on my ear sometimes i fall asleep with them on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Really wanted to love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these. The fit is great, I forget that I'm even wearing them most of the time. The issue is that most people say they can't hear me when on a call. Also, they shut off randomly and disconnect themselves. I wish they worked better for what I needed them for. Unfortunately, I'm stuck with them because I'm 2 days past my return date.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you for sharing your thoughts, we truly appreciate your honest feedback. We're glad to hear you love the fit of the Bose Ultra Open Earbuds.

      These earbuds are designed to offer a blend of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding the call quality concerns, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help with the microphone issue, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting guide will help you get the best possible performance from your Bose Ultra Open earbuds.

      Please also reach out to our customer support team using this link: https://bose.life/contactus so we can gather more details about your disconnecting issue. We'll be happy to assist with troubleshooting and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, fit they ate great when you are in stores, work, jogging you can hear all that is going on around you. Rember to get the warranty.

    I would recommend this to a friend