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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1895 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,895 reviews
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, I suffer from ear fatigue and have issues with things going in my ear. I almost for get they are on and with my dark hair it makes them nearly invisible. The only con I think Being on after a full day wearing non stop can hurt your ear a bit but nothing compared to the ear fatigue I use to get using in ear head phones or even ear head phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good sound, good battery life, connection to phone quick

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible. Not disappointed at all and they work great with my Apple products. Good fit in my ear and I barely feel I am wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The search is over

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been searching for a pair that stays in ny husbands ears for many years. I can’t believe that these work for him on so many levels. He can wear them on bike rides or walking the dog and still hear his surroundings while listening to a podcast. The battery is pretty incredible too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for music and the best thing is they feel like nothing is in your ears. Only issue is phone calls aren’t great especially for whoever is on the other end

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra open ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it doesn’t hurt my ears at all and the sound is completely clear even if I have both ear plugs in the quality is perfect no complain I would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steroe sound quality and light weight. No worries about them falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! My ears don’t hurt after hours of wearing like other earbuds. The sound quality is nice! These are so far well worth the price tag

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely a "Yes" to should I buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! Comfortable and love the ability to hear what is happening around you at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my wife. We got her all hooked up yesterday and she is very excited how comfortable these are and the sound is great. We will see how they hold up with repeated use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for ears with minimal piercings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazong sound quality. Extremely comfortable on the ears. If you dont have a lot of ear piercings these are perfect. If you have a lot these might not be the best for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    If you are reading the reviews these are for you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. After having them for two months now I actually use them most for movies and tv shows. The immersive sound is perfect. I love not bothering anyone else at home. I used to wear headphones or buds but the way these clip on my ears I forget I’m wearing them. There is an adjustment period if you are used to noise canceling. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not as awesome as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and I like the way they sit on my ear and everything plays good and I can hear whatever I'm listening to well. But when I talk to somebody they say that there is a echo and they can't really hear me. So that is a sucky thing and makes me very sad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for sharing your experience, we truly appreciate your feedback. We’re glad to hear that the earbuds feel comfortable and that the sound quality meets your expectations! We appreciate you letting us know about the echo issue during calls. We’d love to work with you to resolve this and make sure your earbuds deliver the best possible performance.

      To help with this concern, check our support article at https://bose.life/4pj4114 which will address your concern. Hope this helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose Diamond

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit very well in the ears; however, call quality is poor when using them outdoors in windy conditions, and sometimes they don’t connect to the phone when taken out of the case. Because of these issues, I returned them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, we're glad to know that the earbuds fit you very well. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call‑quality performance. Blocked microphones can lead to muffled or poor audio for the person on the other end of the call, so we always recommend making sure the microphones aren’t covered by headwear and that the earbuds are positioned correctly on each ear.

      Regarding the call‑quality issues and the occasional disconnection, these can often be resolved with a few helpful steps. We’re sorry to hear that you’ve already returned the earbuds, but in case you ever decide to try them again, or if you just want the information, here are some links that may help:

      For microphone issue: https://bose.life/4r4V0Kz

      For Bluetooth connection issues: https://bose.life/3LHTRth

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them. He’s a runner and was complaining about ear fatigue with his old, in ear pods. These also sound good while allowing him to hear his surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look Great they are pretty comfortable and the quality sounds are great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great for exercise and hot weather

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds when I am exercising or outside walking in warm weather when over-the-ear headphones would be too hot to be comfortable. Of course, there is no sound isolation, but the tradeoff is worth it for the comfort. I also like the way they clip onto your ears; I find conventional earbuds uncomfortable after a brief time, and they tend to fall out. The noise cancelling helps.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, better than my Shokz or my Powerbeat Pros. Really comfortable, I can't feel them at all while I'm working out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a loyal Apple product user, owning both versions of the AirPods and the AirPods Max. However, these Bose earbuds stand out for their exceptional comfort and secure fit. In my opinion, they offer great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    open ear design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the open ear design. Very comfortable. I often forget I am wearing these. Been using them at work for conference calls, webex meetings etc and haven't had any issues with others not hearing me or having problems hearing them.

    I would recommend this to a friend