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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1896 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,896 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great alternative to AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the AirPods. They last a long time on a single charge. Some quality is good. Microphone is terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Loren Olsen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great good sound use every day fit nice on ears very comfortable able to hear if someone needs my attention

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Life and Music/Podcasts Come Together

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used multiple brands of in-earbuds, using these Open-Ear Bose Earbuds was a unique experience. And, frankly, I love the experience. I can wear them all day and not have any fatigue, unlike having a silicon tip lodged in my ear canal. I wear them everywhere, no one takes a second look to see them clipped on my ear. Wearing them all day is like having a soundtrack to life everywhere I go. I have also listened to podcasts more frequently as it is convenient and can be done so in the course of a normal day's activities. The sound quality is good, and better than I expected. It's not an in-ear experience, but quite satisfactory (and I am picky about my sound as an audiophile). This is an amazing first attempt by Bose, and the next reiteration should even improve. NOTE: If you try these and think the sound doesn't work for you, move them around and adjust the angles on your ear, it makes a difference with individual placement. I found the sweet spot for me and it was vastly improved over my first placement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Wish the microphone was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, really loved them, comfy with excellent sound quality. But I had to return them because nobody could hear me on the phone; my family said it sounded like I was cutting in and out, which is really inconvenient for a set of headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbuds i have EVER had!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE these earbuds, so much so, i own 4 pair! i keep 2 in my purse so when i get low battery on one and pop them into the case for recharging and i have a another set ready to go. i have them in 4 different colors, so i can match my earbuds to my outfit as well. Recharging is super quick and the battery life is excellent! just wish they had more colors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Long battery life. You don’t feel them on your ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable, nice sound quality, no base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can wear them all day without noticing until something brushes against your ear or you lay down due to how they stick out past your ear. If you like deep base with your music I would suggest Beats Studio Buds or the 2nd gen AirPods. If you can live without the deeper base I would suggest these because the comfort. I did have an issue that happened a few times when the sound was cutting in and out and my phone was on me during it. I did end up returning them and got the Beats Studio Buds and have been happier with them because of the great sound quality with the deep base.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and fits well over the ears. Easy to hear surrounding noise as well. It is very light weight and stays in place during vigorous workout as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the blue. They are easy to use, the app has a ton of settings for customizing. Great sound and no fatigue from wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Minibose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to wear, easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, to wear and it does not fall out of the ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Can wear them literally all day and not feel them in at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Where have these been all this time?!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for days. I can truly hear things around me when listening to music, books or on a call. When on a call, I'm told it is crystal clear. Can you mow the grass and listen to something? No, but that isnt the purpose of these. Can you go on a run and feel better about hearing your surroundings while enjoying music or a book, yes.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your positive experience! It’s great to hear that the long battery life and clear call quality meet your expectations. These headphones are designed to let you enjoy your music, books, or calls while staying aware of your surroundings, making them perfect for activities like running or walking. If you ever have any questions or need assistance, feel free to reach out. We're glad you're enjoying your device! bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is great! This is the only earbuds that I have found that didn’t hurt my ears. The sounds is incredible as well. Can’t say enough about these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Possibly comfortable but way too buggy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot of effort to make the Open Ultra comfortable, but once you get it there it does sound really nice and it can stay there for comfortably for hours. However it is the buggies bose product I've ever used. Often only one earbud worked, requiring me to reset it by putting it in/out of the case. Sometimes even this wouldn't work and I'd have to unpair and re-pair it. This was inconsistent but it did happen way more than it should. More consistently, when starting a video it would take a solid 2 seconds before audio kicked in. If I paused the video, I'd have to go through the same thing. Imagine leaving a tiktok comment, moving on to the next video, only to miss the first 2 seconds of it. Really annoying. I ended up returning it. Not the quality I expect from this brand. I'd probably have stuck with it if it wasn't such a buggy product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you enjoyed the Bose sound from your Ultra Open Earbuds, and that you found a comfortable fit after a while. However, I'm sorry to hear that one earbud wasn't working 100% of the time. Resyncing the earbuds with the case can resolve this, or you can reboot your connected mobile device as this can improve the connection's stability as well.

      As for a video's audio not playing immediately, a slight audio/video delay via Bluetooth is normal. However, using a different video app can produce different results, as can resetting your earbuds, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000000hRrFAAU&language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Most comfortable ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and noise canceling head phones easy to set up and best part it it doesn’t hurt your ear drum and they got secure fit 4 gym/workout won’t fall ouy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Regular Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound especially for music, comfortable for the ears but too expensive with little control on the earbuds, I can only play and stop the music without volume control or ambient awareness.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love the Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bose Earbuds. I have the apple ear pods as well,which are also wonderful, but the sound from Bose and the fact that I can still hear cars or people talking while listening is wonderful. The fit is great and the quality is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must for biking and running

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional open sound stage and a MUST HAVE for the biker or runner in your life. You still hear your surroundings which is so critical in biking and running, I really can't emphasize it enough. I will always have a pair. The music quality really doesn't suffer. It's a different sound than an earbud, less bass given the nature of how it sits on your ear, and they're very stable. The mic quality is mid tier at best though, I dont know if beamforming is more difficult, but if you're looking for an in office pair that allow you to hear your surroundings...I wasnt impressed and told frequently that I sounded muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife and she loves them! She doesn’t notice there even on and sounds great

    I would recommend this to a friend