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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1897 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,897 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely need to try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds very light weight and comfortable!! The sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, great sound quality. Works great with my daith piercing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best EarPods I have ever had. The battery life is Amazing and the sound Rocks! I have had many EarPods but these are the Best!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bose comfort

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Over the ear design is very comfortable. The biggest issue is the ambient noise can drown the music being played even at full volume and forget phone calls. A car drives by and you can miss what’s being said.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anyone who like to be aware of there surroundings, and it has great sound quality for a open earbuds. The only thing that is not great is when you take a call it is quiet and you can not hear well even at max volume.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the Open-Ear Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved these. They are light and comfortable! Great sound!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Definitely good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them on Cyber Monday because I really wanted open ear concept headphones. Very pleased with the performance but like others wrote volume could be better. Both stereo and immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy buyer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought the Bose ultra open ear..just say, they have been a delightful addition to my daily routine! As a music lover and frequent podcast listener, I had high hopes for these earphones, and they certainly did not disappoint. Earbuds are a fantastic investment for anyone seeking high-quality sound, comfort, and convenience. The minor drawback I found was that the touch controls can be a bit sensitive at times, leading to accidental pauses or skips, but it’s a minor quibble in an otherwise stellar product. If you’re in the market for reliable and stylish wireless earphones, I highly recommend giving these a try!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfort vs Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are very comfortable. They do not insert deep into the ear canal which I feel adds comfort but does not give you the full effect of the rich sound Bose can deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Give them a try!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt these will be compared to in-ear buds which is not accurate. The technology behind these clip-on buds provides great sound and comfort with the ability to also hear what's going on in your surroundings. The sound in no way will be comparable to the Bose or any other in-ear buds. We need to get over that! There is a uniqueness to these that will not be for everyone. Bose also provides the best customer service if a problem exists. Nice addition Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not too good not too bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited when bose dropped out the new of these new outwear earbuds. Bought it right away.TBH i am not happy with it. Bose outwear neckband 5/5 got discontinued . Sound quality 3 doesn't sound like bose headphones or earbuds. Max volume is not enough. I can hardly listen to songs in crowded places. If ya calling someone they cant hear your voice sometimes you have to goto speaker mode. Tbh i am dissappointed i mean bose products are alway 5 out 5 but not this one and definitely not worth the money at all. Surely these looks different and many people's wpuld gona give it a try. Comfort is 5 out 5 Sound is 2.5 out of 5 .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with the Bose Ultra Open Earbuds.

      By design, the open earbuds don’t block out the world or have noise canceling. Your experience will be different from what you are used to with in-ear earbuds that offer noise cancellation. The Ultra Open Earbuds do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back.

      If you have any questions, please don't hesitate to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great, fit is iffy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, as expected from Bose. Charge time is alright, not super fast but not super slow either. I did return these due to them being uncomfortable on my ear. I have daith (inner ear) piercings that these would either press down against or press forward (even if I "flipped" the ring up). While it may have loosed with use, the pressure from front to back (how they stay in place) would make my ears ache within 30mins of wearing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the earbuds. We’re glad to hear you enjoyed the sound quality and found the charge time reasonable, but we understand how discomfort from your daith piercing made them difficult to wear. The open‑ear design is intended to provide comfort and situational awareness for most ear shapes, but piercings in the inner ear can sometimes create pressure points that affect fit and long‑term comfort.

      Your feedback is very valuable, as it helps us better understand how different ear shapes and piercings impact the wearing experience. We’ll make sure to share your input with our product team as we continue to improve design and fit. If you’d like to explore other models that may better suit your needs, please feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound if you need transparency around you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses these and she likes the sound, but when we are riding in the car even at low volumes I can hear her music. Good for certain applications but not good in all scenarios.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best open ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best open ear headphones! I love this type of headphones because I’m really bad at listening to my surroundings when I have my ears covered Quality can’t compare. My main concern was mic quality for zoom meetings but they did great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume
    Best Buy Employee

    Rated 4 out of 5 stars

    They’re okay

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish, like the color options, has good audio, but i think im the type of person that prefers very rich bass and overall very loud music IN my ear. But definitely cool if you’re genuinely looking for something to use that sounds well with that open ear feature so you can be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good but Huawei do it better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fatigued my ears a bit more than the Huawei Free Clips. The Bose cost more, even after importing the Huawei clips into the U.S., but the Bose don't sound much better. Huawei free clips have better volume and are much better on calls. The Bose have the upside off an app that works by default in the USA. For the Huawei clips there was a lot of roundabout work that was needed to get their app to work inside the US. But they are hands dowb the better design for comfort and sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    High quality persona product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight n high quality sound. U can answer phone calls really easily just one tap away n skip songs as well battery last a long time. It charges really fast

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Perfect for the office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, my only complaint is that sometimes others said it was difficult to hear me on calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever used! They stay in place and the dound quality is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. Don’t have to stick the ear piece in my ear just for it to stay in. I like the overall product giving me comfort and being able to listen to my music with out any discomfort

    I would recommend this to a friend