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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1899 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,899 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Bose Ultra clip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They are comfy and fit just right! Doesn’t slip out at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, quality sound, 100 % recommended.!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Honest opinion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I use them for work as i like to listen to music yet have to still be able to listen to my surroundings. They are also super comfortable with no ear fatigue as many earbuds tend to give you. Last but not least if you are looking for complete noise canceling earbuds these are not it! But if u need to be alert from ur surroundings while listening to music, DO NOT hesitate and buy these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    I wanted to love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first month I swore by them. Most comfortable ear buds I’ve ever worn. Great battery life and Perfect for cycling and day to day wear. So comfortable I almost got in the shower with them on because I forgot I had them on. Only down fall and I’ve experienced this with other Bose earbuds they just don’t stand the test of time and with these it was a very short time. After 2 months the left earbud went out and would work every so often to where I would just wear the right earbuds and leave the left in the case just because I wanted to use these earbuds so bad. I eventually returned them and went back to wear AirPods. Until next time Bose :(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and dont hurt your ear. The sound quality is well standard to their competitors

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, good sound and very comfortable. Can also hear your surroundings while met with quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design but - battery dies easily. Can't last a 6 hour flight. Connecting to phone is tricky everytime. Need to remove it so many times, put it back to the case, then put it back to my ear again. Anyway, this is just the first version - can't wait for them to make this one better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for sharing your experience! We're glad you love the design, and we really appreciate your feedback. Bluetooth dropouts, it could be due to interference, low battery, distance, or outdated software. Try staying within 10m, keeping devices charged, and updating firmware. Some devices may also have compatibility issues.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3JYawYk and to resolve the short battery life here's another helpful guide: http://bose.life/4madkPz

      Hope it helps!
      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're excelent buy. I love my earbuds. Very clear sound. Easy to manage. I charge them once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    More for looks than sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is moderate. Really buying for the style/ looks. They do have a nice feel that you will find easy to forget are on your ear after while.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and you'll forget you are wearing earbuds. Great when walking dogs... can still hear sound around me for safety!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit
    Best Buy Employee

    Rated 4 out of 5 stars

    Best open headphones that exist.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product limited by current firmware/software. The design and fit are incredible, I use these daily and no longer reach for my airpods. Some Cons: Constant static sound when in ear and audio is not playing (facebook,Reddit,etc) Bluetooth occasionaly wont reconnect and buds desync. also for $300 not having included wireless charging is a bummer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds, but be careful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great-sounding open-air earbuds. So light you really would forget they're on your ears but for the wonderful sound, but be careful. While you can't shake them off during exercise, you can easily brush them off. After pausing my music while in a convenience store, one of the buds came off when put my hood back on in a slight rain. Panic! Fortunately, it got stuck between my hoodie and my shoulder. So, great earbuds, but be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    My go to for running outside.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. They are one of my favorite to use when running outside. Fits great and does fall out and is not too tight.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and are extremely comfortable; however, it does not make up for the poor connectivity, the terrible microphone and high cost. Go for shokz instead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your honest review. We're glad to hear you found the sound quality and comfort impressive, but we're sorry to hear about the issues with connectivity and microphone performance.

      Your feedback is incredibly valuable and helps us identify areas for improvement. The Bose Ultra Open Earbuds are designed for open-ear listening, which can sometimes result in trade-offs in mic clarity and connection stability depending on your environment and device pairing.

      To help address these concerns, here’s a helpful guide with steps that can restore your earbuds’ optimal performance:

      https://bose.life/47kYBx3

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Open ear earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for an open earbud. Nice color. Very comfortable and easy to put on and take out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Some connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable & good sound. But connectivity issues.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear that you're enjoying the comfort and sound quality of the headphones.

      Regarding the connectivity issues, we're sorry to hear you're experiencing that. We'd love to help troubleshoot and get things working smoothly for you. Connectivity can sometimes be affected by device settings, interference, or firmware versions, so a few quick checks might resolve it.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/4mJ5ygG

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best product, excellent quality and design

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, unintrusive, good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what they're meant to do. Provide good sound, all day comfort and leave you open to natural ambient sounds. Great for outdoor workouts, running, biking, etc. Also nice for just walking around the house and maintaining natural spacial awareness.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Sound and Stays In-Place

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and the sound quality is great even being an open-ear model. The best thing I like, besides the sound, is that they clip-on and stay put. I'm able to move seamlessly between two devices, my phone and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall great sound quality but connectivity issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the light design of the earbuds but I am having some short connectivity loss often (like a cracking sound in both ears) when I run with them. I hope Bose can fix this issue soon. Firmware has been updated and I have no issues with other Bose earbuds in same condition.

    No, I would not recommend this to a friend