Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,900 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these as a Christmas gift for our daughter. She is a golfer and needed an earphone that will stay in her ears. She loves these and said they stay in her ears while hitting

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good but not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about these and wanted to try them out. Out of the box, i was impressed. the immersion mode was pretty neat, turn your head and the audio sounds like its coming from one direction. I loved that i could wear these and not miss anything going around me. Only thing i didn't like was the call quality. Keep in mind, these are not noise cancelling nor are they in your ear. When it came time to make a call, if you happened to be in an environment that has some background noise, it was kinda hard to hear the person on the other line. I found myself diverting the call back to my phone and putting my phone up to my ear (you can still do this without taking off the open earbuds). Not the end of the world but a minor inconvenience if you want to keep your hands free. Ended up returning but might repurchase if they fix the call audio and if they drop the hefty $300 price tag

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent audio quality, unfortunate high noise floor

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair fine, have minor connectivity issues on Android (odd dropouts that require disconnect/reconnect), and sound reasonably good for what they are. They look much nicer than most other open-ear alternatives and don't suggest "Don't talk to me" which is nice. My one main gripe is that the noise floor is much higher than an average TWS. It's very noticeable in quiet environments and generally makes these feel cheaper than the price tag indicates. Would strongly recommend waiting for a firmware update that fixes this before opting for them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jack,

      It's wonderful that you've been enjoying the audio quality of the earbuds. For the connection dropouts I'd recommend double checking that you're not connecting to the Bluetooth LE connection of the earbuds for every day use.

      I understand you're hearing the noise-floor of the earbuds, it is odd that it would be audible even outside of quiet environments. It is not normally audible by everyone, and we would expect if it is heard to only be in a quiet environment with no music or audio playing. Please reach out to us https://bose.life/contact as we'd love to get your feedback from you.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bose open ear headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose, is a top of the line speaker system. This new design for headphones set a new standard for how to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are great sound is amazing , taking calls is great an extremely clear on both ends worth the money very happy with them .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great sound and COMFORTABLE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing Airpods and Beats wireless earbuds, these by far are the most comfortable! I could wear these for 2 hrs and feel no discomfort. I specifically purchased these to run and they do not move. I had trouble with other brands while exercising, they would fall out when I started to move or sweat. These earbuds are not noise cancelling, you are still able to hear background noise and enjoy your music. Perfect for work and exercising outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for earbuds that you can still hold conversation with people and you're not too worried about noise canceling. These are definitely the earbuds for you. For being an open earbud, they have really great sound and okay bass, but you should kinda expect that from open earbuds. I've had mine for a couple months and they still sound good, I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    THEY ARE WORTH IT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is absolutely amazing and the quality is definitely worth the price. They are super comfortable and never fall out, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earbuds ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earbuds. They are very comfortable and work great for ky use csse. I like to listen to youtube videos while i wash dishes and this makes doing thst and carrying on a conversation easier. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Get it only if you want to splurge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you'd think it'll have wireless charging and much longer battery life. Sure, the audio quality is top notch. But for an open earbud, I think it's over priced even with the sale. The color blue is nice though. Get this if you want to splurge and are Bose loyalist. But if you're practical, you will want something better-- with more features, and for a lower price point.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us! We truly appreciate your thoughts and understand your concerns regarding value and features, and appreciate the opportunity to clarify. The Bose Open Ultra Earbuds do not have built-in wireless charging; however, you have the option to purchase a Wireless Charging Case Cover, which allows you to charge the case wirelessly using a charging pad. This accessory provides added convenience for those who prefer wireless charging solutions. Regarding battery life, the earbuds offer up to 7 hours of playtime with Immersive Audio turned off, 4 hours with Immersive Audio on, and 3 hours when both Immersive Audio and Auto Volume are enabled. Additionally, the charging case provides up to 19.5 hours of extra playtime when fully charged, ensuring you have plenty of listening time throughout the day. If you’d like to learn more or explore accessories, please visit https://bose.life/49SSe5s We’d be happy to assist you further.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Open ear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Very comfortable, secure, great sound while still being able to be aware of my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I don’t like the ones you have to shove your ears. This one clips on your ear and I could hear just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound,bad design for my larger ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they fit properly they sound great! Unfortunately i don't have the right ear size for these and had to be adjusting constantly

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best earbuds on the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds on the market. They have a great design but it also has some top notch quality which is expected from bose. And they delivered. I love how well it pairs with a variety of devices. I have a simple phone called a light phone and it connects. I have an 8 year old garmin watch and it connects. I love that it proveds great sound while also allowing you to hear the elements around you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 4 out of 5 stars

    Shan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the comfort that it doesnt go into my ear cannal the only thing about it that i dont like it is thank it doesn't have noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Almost a keeper

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are very confortable. Sound quality is good has some bass. Call quality is what killed it for me. The design is almost perfect just need to be thinner. The hwawei ones ultimately were better with the same design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! I was sure if it was going to cancel out the noise being around the ear the way it is but it sounds like surround sound and cancels out the noise as well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they fit perfectly on the ear. Really pleased and looking forward to future models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open earbuds ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. The problem that i have is that it disconnects randomly and on my phone it says that its connected but i can hear any music sound. Its very stressful

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re glad to hear that you’re enjoying the sound quality of your Bose Ultra Open Earbuds, and we understand how stressful it can be when they disconnect or stop playing audio even though your phone shows they’re still connected.

      The Ultra Open Earbuds are designed to deliver clear, immersive sound with an open‑ear fit and reliable Bluetooth connectivity. In some cases, audio dropouts like the one you described can be related to pairing behavior, software, or device settings.

      To help resolve this issue, please review the troubleshooting steps in the link below: https://bose.life/3Omgfcq

      Cedrick - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Awareness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standout feature of the Bose Ultra Open Earbuds is the absolute freedom they provide. Unlike traditional buds that "plug" your ears, these sit comfortably on the outer edge. This means I am 100% aware of my surroundings at all times. I can still hear cars, colleagues, or my own footsteps without that muffled "underwater" feeling.

    I would recommend this to a friend