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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2171 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
79%would recommend to a friend

Customers are saying

Customers often highlight the impressive sound quality of the product, describing it as clear and full. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,171 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hardly know they're there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like playing music out loud, but only for yourself. The feel like you're not wearing anything and do not give the same ear fatigue that both in ear and over ear headphones tend to give.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for outdoor workout!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Comfortable. Beautiful sound. No more pain in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbud's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Bose ear buds they are so comfortable . I don’t even realize I have them on the quality of the sound is wonderful. I have really enjoyed them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great and Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very comfortable and sound is good. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well. You can hear your music, and hear other people talking if need to. The music and phone calls come in clearly, and you sound clear. They work wonders when working out at the gym. You don't have to deal with all the sliding or falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Some connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable & good sound. But connectivity issues.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear that you're enjoying the comfort and sound quality of the headphones.

      Regarding the connectivity issues, we're sorry to hear you're experiencing that. We'd love to help troubleshoot and get things working smoothly for you. Connectivity can sometimes be affected by device settings, interference, or firmware versions, so a few quick checks might resolve it.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/4mJ5ygG

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Great Bose Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set that does what the advertisements say. I needed a new set to replace an older wired set and did research into these as they do not go into the ear. I am able to hear anyone who is talking to me while using these for music and radio. Great for yard work entertainment - they really stay on your ears. I have a Bose Soundbar for my TV that has worked well so I was inclined to purchase another one of their products. These fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Open Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made easy to use product. Very sleek and modern

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    BEST EARBUDS EVER !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earbuds i ever used . Exactly as the advertised. Easy put on .not like other earbuds that goes inside the ear And not falling off even when i running !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design but - battery dies easily. Can't last a 6 hour flight. Connecting to phone is tricky everytime. Need to remove it so many times, put it back to the case, then put it back to my ear again. Anyway, this is just the first version - can't wait for them to make this one better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for sharing your experience! We're glad you love the design, and we really appreciate your feedback. Bluetooth dropouts, it could be due to interference, low battery, distance, or outdated software. Try staying within 10m, keeping devices charged, and updating firmware. Some devices may also have compatibility issues.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3JYawYk and to resolve the short battery life here's another helpful guide: http://bose.life/4madkPz

      Hope it helps!
      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anyone who like to be aware of there surroundings, and it has great sound quality for a open earbuds. The only thing that is not great is when you take a call it is quiet and you can not hear well even at max volume.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, to wear and it does not fall out of the ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good for all but not phone calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While you can hear very well they are not good with phone calls. Person in the other end cannot hear the speaker. They are comfortable but for phone. Alls not good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear that you find the sound quality enjoyable and that the earbuds feel comfortable to wear. We appreciate you letting us know about your experience with call quality, and we’d love to help improve this for you.

      For tips that may enhance call performance be sure to check out our helpful support article: https://bose.life/45ybYsa Hope it helps!

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear bud quality is great. Everyone I’ve spoken to on the phone has said they can hear me clearly. They don’t feel uncomfortable even when I’m wearing them all day for an 8+ hour shift. Battery life on the ear buds lasts the whole shift. The charging case itself, I’ve gone two days without charging it and it still charges my headphones. So far so good! Also if you buy it don’t forget to register the product on Bose’s website for the warranty/upgrades in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Minibose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to wear, easy to connect

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones to go to the gym. Every easy to bench press with these head phones on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome! So comfortable I forget I’m wearing them. The sound is amazing- so robust and clear! And the color is fun too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    music sounds great - not for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is great and i love that they stay on my ears while doing yard work. I haven't figured out how to fix the sound for phone calls, people can't hear me. Once I figure that out these will be the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review of Bose open-ear earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He seems to love them and I got to try them out. I love how clear the sound is and the bass is nice. I'm partial to noise-canceling earbuds, so I cannot give full remarks. The quality of the protect is top-notch, but I still prefer my airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, great sound quality. Works great with my daith piercing

    I would recommend this to a friend