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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,900 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small canal can't stick the typical ear buds in my ear. Great sound, comfortable. Expensive but worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Game changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wprk in an enviroment where i can't always have noise canceling. These earbuds are perfect for awareness. They are incredibly comfortable you will forget they are even on. The only downside is the price. The software for the device is decent and you can have them paired to multiple devices at once, you just can't have dual audio streaming unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sound good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great fit they had the item in stock and it was a busy time glad it was so easy to opptain on short notice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH I want to give them a 4 star. Oh. These are hands down 5 star for exactly you should expect them to do. Beautiful product, high quality, feels and sounds good. The spund is never perfectly even and as Pretty Reckless once said it "makes me wanna die" Your world will be forever tilted in the most luxurious way. 5 star for what they are. 4 star for experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear,you may forget that you have them on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for music and podcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very confortable and the sound is ok but when I was in a phone call the person on the other side of the line said they could hear me but far away. Other than that these are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've ever tried. They were an excellent gift.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose is the best!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have AirPods but needed something that would still allow me to hear what was going on around me. These allow you to hear your surroundings yet deliver the most amazing sound!!! Bose has done it again! They wrap around the ear easily and you can barely feel them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose did it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is different then over-ears or typical earbuds that fills the ear completely. While you are able to hear you surroundings, you still have the crisp sound. The more you listen to it the more you realize it grows on you because they are super light and you still have the Bose quality! The only downside would be the call quality. While you are receiving a perfect one, others hear your voice less than ideal..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on some of the negative reviews posted about the product, I was a little hesitant about my purchase, but I am really glad I bought these earbuds. They have the same- if not better - BOSE sound quality that I am used to. They are awesome while I work out at the gym. Fit securely in my ears regardless if I am doing cardio or just weight lifting. I love the fact that I am still aware of my surroundings while listening to music. Perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, easy to use and stay on. Gives you good safety awareness while still listening to music. Isn’t the greatest for phone calls, the other person will hear all the background noise in the phone call

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for open ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, they don’t connect as easily as the Apple product but I do love that they don’t go into my ear but clip on. I forget I’m wearing them. The sound is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife. She has used them almost daily since she got them. I think that they are pretty and so does she. She didn't used to run with earphones until these and apparently she likes them. She did try to use them on the plane but had difficulty hearing the movie.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Definitely Worth A Shot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love the concept of these buds and works great with my type of lifestyle, however my issue would be connectivity. Once in a while my buds will have an issue connecting to my phone or will go out of sync with one another. Also, when speaking on the phone the person you are talking to has a hard time hearing, you’ll have to raise your voice in order for the other party to hear you. Other than that they’re great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    As comfy as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless ear buds, ain’t coming off for nothing. Highly recommend. Pretty good noise constellation but mostly meant to be able to hear both the music and surroundings. So if you want complete noise constellation they ain’t it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for what they are

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great balance between good sound and comfort. I like the unique clip on style. Once on you barely notice they are there. Because of the open styling, I can listen to music while still hearing everyone around me. You won’t get the absolute best quality sound from these but they strike the right balance between sound, comfort, convenience and unique styling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Very comfortable for all day wear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fit of the Bose Open Ear AirPods. They sit comfortably on the ear, and I often forget I’m even wearing them—they’re that lightweight and unobtrusive. The design is secure and doesn’t loosen over time, even with all-day wear. I also appreciate how seamlessly they switch between devices. If you have two phones, for example, they automatically connect to whichever one you’re using without any hassle. However, the biggest drawback is the sound quality in noisy environments. While they perform well in quiet settings, it’s hard to hear anything clearly when there’s a lot of background noise. That’s the tradeoff for having an open-ear design—but something to keep in mind if you plan to use them in louder spaces.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for your detailed feedback!
      We’re thrilled to hear that you’re enjoying the fit and comfort of the Bose Ultra Open Earbuds, as well as the seamless device switching. It’s great to know they’re making your day-to-day experience more convenient and comfortable.

      We also appreciate your honest insight regarding sound performance in noisy environments. If you often find yourself in noisy environments, we’d be happy to recommend some troubleshooting steps that might better suit those conditions.
      Here's a helpful link to help you have a better quality experience: https://support.bose.com/s/article/ult-headphoneopn-low-audio-from-product---ka08c000001bugkaaa?language=en_US

      -Jelyn, Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    yea it’s good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatly headphones uh it’s had some issues connecting every time i got a phone call

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound, short battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous sound. Bought these for use while walking outdoors. Great sound no matter how windy and I still can hear what’s going on around me. I will occasionally get confused when using these at home when I’ve been listening a long time. I will think I need to turn off the stereo system then realize it’s off already then realize I have the ear buds on. That’s how good the sound is. I would absolutely buy these again Now for the downside. I’ve had these a couple of weeks now. The software doesn’t auto switch an incoming phone call to the earbuds if you answer using the phone answer button. You have to manually move it. The incoming quality is great. But I am getting complaints from the other side that my voice sounds tinny or words get dropped. If your primary use case is talking on the phone I would not recommend these. Finally on three different occasions I’ve put them on fully charged and let them run until they die. No more than 5 hours each time. If you want them for a longer event such as plane ride or marathon they may run out. I’ve considered buying a second pair so I can swap them when the battery dies because they are that good. I’d rather spend another $300 and have two pair to cover longer listening times than switch to a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price, Volume

    Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable however I was losing tons of volume which made me return it. For some reason could not use it during conversation. Overpriced.

    No, I would not recommend this to a friend