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Customer reviews

Rating 4.2 out of 5 stars with 1902 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,902 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they don’t go into the ear! I had to get adjusted to them because I was used to having them inside the ear. It feels amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds for my daughter on her birthday but regrettably she asked me to return them. I am a big fan of the Bose name but in spite of the sound quality she claimed they were too heavy on her ears and uncomfortable.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello there! We truly appreciate you letting us know that you’re a big fan of Bose, and thank you as well for sharing your feedback on the sound quality. We’re sorry to hear that the earbuds felt uncomfortable for your daughter, and we completely understand your decision to return them. If you need any further assistance in the future, please don’t hesitate to reach out to us through the following link: https://bose.life/contactus we’ll be happy to help!

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome ear buds they sound great look great and last a long time on a single charge. The sound quality is hands down the best I’ve heard yet, and the price is the best ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music listerning. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds bose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound of this earbuds from bose, nice color, also connect fast to the cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves these and we plan to buy me a pair now. He loves how they clip on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfortable, good battery and good audio quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Grip Default

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It depends on the shape of your ear how they fit. The volume for me is not loud enough. When I attempt to adjust the earbuds, they go back how they were and my volume goes back down. They might work better for others, but not as well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Disappointing Durability and Longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a shorter version: Good sound quality and very comfortable, but the right earbud completely stopped working after less than two years of minimal use. For a premium-priced Bose product, I expected much better durability. Really disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. The item is premium, the sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Fit caused issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit good on my ears. I dont know if my earlopes are too big on the part the headphones go, but they just didnt feel secure and the volume was very low. I could only hear my music if the volume was turned up about 80% full volume. Anything less than 50% and i couldnt hear it, unless i pushed the speaker part down into my ear. The sound quality for when i could hear it was great. For me it was just the fit that caused issues. I had to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They won’t fall out!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have big ears, and these bad boys stay put! These are the first wireless ear pods I've owned that never fall out, even when I'm running. They're definitely worth the hefty price tag. The sound quality is exactly what you'd expect from Bose—no complaints there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for Music not Talking on the phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from these because of brand and reputation but it is very hard for people to hear you when on the phone but they are great for music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, we truly appreciate it. We’re glad to hear that you’re enjoying the music performance on the Bose Ultra Open Earbuds. They are designed with immersive OpenAudio technology, and they deliver amazing clarity, rich detail, and a very open, natural listening experience, especially for music lovers who want great sound while staying aware of their surroundings. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can make a big difference in call performance. Blocked or partially covered microphones may cause poor sound quality for the person on the other end of the call. Please ensure the microphones aren’t obstructed by headwear and that the earbuds are positioned correctly on each ear.

      You can check out this helpful link for more information: https://bose.life/4sJKj1H

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit overall good design and ergonomics. 10/10 would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Below expectations.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound which is expected from this brand. Unfortunately, using the app isn't an improvement on sound quality. Two stars because at this price point you'd expect an overall decent experience BUT the phone call quality is waaay below acceptable. JLABs at least inclue 2 Mic ENC on their epic open sports for less than half the price. I WOULD NOT recommend these to anyone expecting to make phone calls with them. Which these days, I'm sure almost anyone is expecting to take or make calls. Bose price point remains high but dont improve quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your detailed feedback. We’re really glad to hear that you’re enjoying the sound quality of the Ultra Open Earbuds, but we’re truly sorry that the calling experience and app performance haven’t met your expectations.

      The phone call quality should absolutely feel reliable and clear, and we understand how important that is for everyday use. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.

      To help improve your call performance, please check out this quick guide:
      https://bose.life/49f3ffz

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth it. Great sound quality even though it’s open ear and these buds stay secured even during work outs and are very comfortable. These are excellent when it’s important to hear ambient sound while listening to music and they are also very innovative in styling and get noticed a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and sound good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things look weird. I put them in wrong the first time… but moving from the shokz open fit to these has been a big upgrade. This sound great, and are comfortable where I forget they are on. If sound wasn’t coming out I wouldn’t know they were there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Answer to Problem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be one of the best purchases. I have tried multiple kinds of earbuds and none will stay in my ears, always popping out. These set in nicely, are comfortable and sound wonderful. Battery life is enough for what I use them for. Very happy with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like them but to use only in my home they fall off your ear too easy and for that kind of money I don’t wanna take a chance of losing them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    bose ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. fit well sound good . learning to adjust volume.

    I would recommend this to a friend