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Customer reviews

Rating 4.2 out of 5 stars with 1903 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,903 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for indoor areas only.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound quality, but it won't serve you in outdoor environments with noise. Battery lasts very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so sound. Takes getting used to fit. My ears have never allowed comfort with any bud only head phones. Thought I'd try these. Guess I'm gonna have to invest in some Bose over the ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great fit and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for all Sports. Great sound quality as Bose is known for. My problem is when riding bike volume struggle to keep up with the wind noise plus when answering a call I can’t hear them and they can’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Victor, I'm glad you like the fit and sound of your Ultra Open Earbuds! Due to the buds' open-ear design, an excessive amount of wind noise can indeed make it hard for you to hear your audio content. As for the more serious problem of not being able to take calls, make sure your earbuds are using their latest firmware; version 4.0.22 was released last year to improve the customer's experience on calls. If that doesn't help, and if our support team can be of any further assistance to you, then please don't hesitate to reach out: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose - ultra open-ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and they do not hurt my ears! The color is really pretty too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but don’t hang on the ears properly, still great earbuds though!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback! We’re delighted to hear you’re enjoying the earbuds, and we also understand your concern about the fit. A secure and comfortable fit is key to getting the best sound quality and overall experience. To help with this, and we have a helpful guide with tips you can try. You can check it out through this link: https://bose.life/4a00MY8

      We hope this guide helps improve the fit so you can enjoy your earbuds even more.

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, they sound amazing, syncing them is extremely easy. I would recommend these. Theyse stay in my ears even when i go out jogging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That nice. I hearcfor about 12 your it is really confortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open buds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality and sound, Bose again did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were perfect for a gift. They fit just right

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    the best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've used these for a little while and the have been great and don't hurt your ear. they are not noise canceling ear phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit good and have a long lasting battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Sound and comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these for my wife for Christmas and she LOVES them. She has been using them for about 4 months now and raves about how comfortable they are to wear. She cannot stand the earbuds that push into your ears and didn't want to go with an over the ear headset, so she found these on the best buy website and put it on her Christmas list... they were spendy BUT, worth every penny. They are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Unique

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is horrible - if i attempt to have a conversation with someone, i can count on the person saying, i sound distant or i sound like im in a tunnel. But regarding playing music or media, i love everything about that experience. They are lightweight and easily usable for hours, unlike any other earbud or headphones ive ever used. The sound quality is not the best, but not a deal breaker. For casual listening, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice on earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and very light on the ears. I would recommend this product .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Earbuds I've had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with these earbuds! I've never been able to find or enjoy earbuds much because most options have been very uncomfortable in my ears but these are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound, questionable fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because standard in ear headphones do not fit in my ears (keep falling out). I looked at these and thought I finally found some headphones that were actually made for me. The first day with little use, I thought they were great. Very good sound. Once I wore them to work and started just doing little stuff like moving around from point A to point B and minor shuffling around, I found that the top part that rests on the ear just sort of pops out and kind of hangs there. I kept pushing them back in, but there really isn't anything holding them in so eventually I spent a lot of time pushing them back in my ear all day long. Love the idea of it, but not for me. Plus I wasn't confident that the rubber part that "bends" to the ear would stay that way for very long. Anyway, I returned mine after a week of use. Sound was good, fit was for me. NOTE: I spent a lot of time researching the different ways to fit them on my ear, and no matter where they went the top part would loosen up and pop-out past my ear eventually.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great with Music, poor with Calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with music / media but sounds very hollow on the other side on phone calls. I was told I sounded like I was far away from the phone

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Ykay! We’re really sorry to hear about the experience you had during calls. That’s definitely not what we want for you. While your headphones may sound great for music and media, call performance can sometimes feel different depending on a variety of everyday factors. You may try checking our helpful guide on the link with a few simple steps that can often improve clarity and overall call quality: https://bose.life/4pPQMWH

      We hope it helps get everything sounding just the way you expect, and if you ever need more assistance, we’re always here for you just contact us using this link: https://bose.life/49SSe5s bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Sound quality is great, and would 100% recommend Bose headphones over any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I can wear them all day and it doesn’t even feel like I’m wearing them. Sound is great. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Small ear problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Ultra Open Earbuds, Immersive Audio Open Ear Earbuds, Clip on Earbuds for Comfort, Running Earbuds with OpenAudio for Awareness, Up to 48 Hours of Battery Life. Love them!! I have tried so many other earbuds, other companies, but nothing worked. Bose ultra open earbuds work perfectly, hardly can remember sometimes that they are on my ears. My ear canals are extremely small, it was very hard to find a product that would work for me, Bose did it. Finally I can go for walk or do any activities and be able to listen music!

    I would recommend this to a friend