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Customer reviews

Rating 4.2 out of 5 stars with 2193 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,193 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice for the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take time to pair, and each time it connects it turns off 3 times before you can hear anything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and perfect for walking around and being aware of your surroundings. Not good for the subway you can’t hear anything and there’s no noise cancelling.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for taking the time to share your review. We’re really glad to hear that you’re enjoying the sound quality of your Ultra Open Earbuds and that the open‑ear design works well for staying aware of your surroundings while walking. That’s exactly what the earbuds were designed for.

      We also appreciate your note about using them on the subway. Since the Ultra Open Earbuds don’t include noise cancelling and are engineered to keep external sounds audible, loud environments like subways can make it difficult to hear your content clearly. Your feedback is valuable, and it helps others understand what these earbuds are best suited for.

      Thank you again for sharing your experience, we truly appreciate it.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievably amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off with, I have the Bose quiet comfort earbuds and they are my all-time favorite pair of earbuds that I own (and I own quite a bit of earbuds:)) anyway, since I already know that Bose has amazing audio products, I purchased these because at my job I am not permitted to wear two earbuds at a time due to safety and communication issues. But with these buds I can wear both and still be aware of my surroundings. They also have been amazing for wearing around the house, and still being able to hear people at my door, and engage in conversation with my music running in the background. I also wore these outdoor in the rain, and they operated perfectly due to the button control and no touch sensor which the rain usually messes with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. I just wish they were a little bit tighter when I put them on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds, battery lasts a long time. Easy to recharge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a replacement from a issue we had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A previous purchase which just stopped working. The new set is working fine

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for walking or running outside. They are really comfortable to wear and make you aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bose open ear headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose, is a top of the line speaker system. This new design for headphones set a new standard for how to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open earbuds ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. The problem that i have is that it disconnects randomly and on my phone it says that its connected but i can hear any music sound. Its very stressful

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re glad to hear that you’re enjoying the sound quality of your Bose Ultra Open Earbuds, and we understand how stressful it can be when they disconnect or stop playing audio even though your phone shows they’re still connected.

      The Ultra Open Earbuds are designed to deliver clear, immersive sound with an open‑ear fit and reliable Bluetooth connectivity. In some cases, audio dropouts like the one you described can be related to pairing behavior, software, or device settings.

      To help resolve this issue, please review the troubleshooting steps in the link below: https://bose.life/3Omgfcq

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    the sounds provider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beat and handiness, the assurance that you still wear your sound well. good design and provides safety that you know you still wears it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they fit. I do not like the in the ear earbuds. These are great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 3 out of 5 stars

    Not quite

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears never got used to the feel. They look cool. Sound good. But not overly confident on them staying in place.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear you like the look and sound of the headphones, that’s great to know. Regarding the fit, we understand that comfort and stability are important. The Ultra Open Earbuds are designed to fit most ear sizes, and you can gently adjust them in your ears to find the most comfortable and secure position. It may take a little time to get used to the feel, but many users find that a slight adjustment makes a big difference.

      Jelyn - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Should have been better for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted to like them however they started messing up, they weren't loud enough and I thought they were going to be noise cancelling but are not. It could be good for someone who doesn't care about the noise cancellation and just want them for music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DorothyB, thank you for sharing your feedback. The Bose Ultra Open Earbuds are not noise‑cancelling by design, as they feature an open‑ear style. They are intended for people who want to enjoy music while remaining fully aware of their surroundings. Because of the open design, the sound is not isolated within your ears. If you find the volume lower than expected, you can try adjusting it directly through the connected mobile device. We hope this helps clarify any confusion.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of open ear headphones I’ve owned. Can wear them for 10 hours straight and not have any fatigue on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for open ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, they don’t connect as easily as the Apple product but I do love that they don’t go into my ear but clip on. I forget I’m wearing them. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable to use...the sound is very clear and crisp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent in a niche, good otherwise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Limited controls (pretty much just a pause/play button). Limited app integration. Good for listening while you still want to be aware of your environment. This is an excellent product for that nice, but the product is somewhat niche.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound, questionable fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because standard in ear headphones do not fit in my ears (keep falling out). I looked at these and thought I finally found some headphones that were actually made for me. The first day with little use, I thought they were great. Very good sound. Once I wore them to work and started just doing little stuff like moving around from point A to point B and minor shuffling around, I found that the top part that rests on the ear just sort of pops out and kind of hangs there. I kept pushing them back in, but there really isn't anything holding them in so eventually I spent a lot of time pushing them back in my ear all day long. Love the idea of it, but not for me. Plus I wasn't confident that the rubber part that "bends" to the ear would stay that way for very long. Anyway, I returned mine after a week of use. Sound was good, fit was for me. NOTE: I spent a lot of time researching the different ways to fit them on my ear, and no matter where they went the top part would loosen up and pop-out past my ear eventually.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Where have these been all this time?!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for days. I can truly hear things around me when listening to music, books or on a call. When on a call, I'm told it is crystal clear. Can you mow the grass and listen to something? No, but that isnt the purpose of these. Can you go on a run and feel better about hearing your surroundings while enjoying music or a book, yes.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your positive experience! It’s great to hear that the long battery life and clear call quality meet your expectations. These headphones are designed to let you enjoy your music, books, or calls while staying aware of your surroundings, making them perfect for activities like running or walking. If you ever have any questions or need assistance, feel free to reach out. We're glad you're enjoying your device! bose

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Unique

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is horrible - if i attempt to have a conversation with someone, i can count on the person saying, i sound distant or i sound like im in a tunnel. But regarding playing music or media, i love everything about that experience. They are lightweight and easily usable for hours, unlike any other earbud or headphones ive ever used. The sound quality is not the best, but not a deal breaker. For casual listening, perfect.

    I would recommend this to a friend