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Customer reviews

Rating 4.2 out of 5 stars with 2195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,195 reviews
  • Rated 4 out of 5 stars

    Excellent in a niche, good otherwise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Limited controls (pretty much just a pause/play button). Limited app integration. Good for listening while you still want to be aware of your environment. This is an excellent product for that nice, but the product is somewhat niche.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. All the quality of Bose and easy to connect to Bluetooth. Earbuds stay on while working out or running.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best EarPod out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always has the best sound. This style of EarPod is fantastic, all other don’t stay in. This one is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Love Love these buda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I’m loving these buds. Comfortable to wear and forget I have them on. This product was recommend by a friend. I must say they work great and great fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses ear buds are amazing. Beyond comfortable and crystal clear. I havent heard clear sound like these provide in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Not what I expected Bose to become

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time fan of the Bose inear headphones. For many platforms ive tried many years ago i was looking for the crisp and clean sound and bose delivered however And unfortunately for me, the open ear was a downright disappointment for the Bose line in my opinion. I was told by one of the employees at Bestbuy that these headphones were rated quite good from alot of people...and well. As a diehard audio guy, these did not deliver that "bose" quality sound. At max volume the sound was crackled, there was also not much bass and it just was not my style of in ear headphones. I gave it 2 stars because the one star was for fitment, it felt good "clipped" to the ear, but i wish it had a little more to out that bud into the ear itself. And the other star was for the idea that Bose was going for. The quality of the sound for me was terrible... the BEST in ear buds ive had from Bose was the ones that were super large and stuck out alot BUT you would twist the bud itself into your outer ear and it would literally fit into place and not fall out at all. The "second generation" for the ultra quiet inear that took a good thing and turned it into something different and made it bad. For that first gen the speaker itself was a little further away from the eardrum and MADE THAT quality crisp with the bass bose has been known for. The second gen...since it was closer to the ear drum it took away some of the max volume of the music and turned it down a bit because it was closer to the ear. So with the open ear....it just washed it away. Idk how much more disappointed i can put into words on how sad i am of what Bose Did with this line.....and asking 300 bucks for it. I did it as a trade in from the utra quiet 2 earbuds for these...and 3 days of use. I returned them and got a giftcard caz i didnt even want the ultra quiet 2's either.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for taking the time to leave such a detailed review. We're sorry to hear that the Ultra Open Earbuds did not meet your expectations. We understand that the Open Ear design and sound profile might not be suitable for every user, as it delivers a different listening experience. Furthermore, we also appreciate your feedback on the fitment and the overall concept of the open ear design. While we aim for comfort and stability, we understand that the fit and design may not have been ideal for your personal preferences. If you have any further questions or need assistance, please don’t hesitate to reach out to us.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Could be the best product to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts because of the price when Best Buy did their winter offers I could not refuse to buy it. Now I understand why people only use this brand (it is another level of quality)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, not speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear great out of these, but sometimes people cannot hear you when using for the phone! That is frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose ear buds black and gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds unable to use with game consoles does not fall out of ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good soundK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, very comfortable. Too bad the microphone doesn't sound very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    bose ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. fit well sound good . learning to adjust volume.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    They don’t fall off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a set of earbuds that don’t fall off! I was skeptical at first, but they actually stay on! The only problems I have with them are that they did not work well on the airplane when there was a lot of ambient noise, and my ears start to hurt after a while from the pressure of wearing them sort of like wearing clip-on earrings. But if I only wear them for short periods of time I don’t have discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good if you don’t mind hearing background noise

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sound quality is great. My only complaint is when I am at the gym, I can’t even hear what is coming through the earbuds. I know they are open buds but I didn’t realize just how much background noise I would hear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    :(. Not as good as i thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I am typically impressed with the sound and build quality of bose but the left side has stopped working with minimal use. Purchased these for my wife who just started using them a few months ago and now the left side is not charging. I have inspected and cleaned the terminals but no luck, maybe a bad battery? Currently looking for the box in order to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi ReneR, thank you for sharing your experience. We’re glad to hear you’ve typically been impressed with the sound and build quality of Bose products. We’re sorry, however, that the left earbud has stopped working. You’ve already taken the right steps by inspecting and cleaning the terminals. To help you further, here’s a helpful guide you can use to try resolving the charging issues you’re experiencing: https://bose.life/4t98Rki

      And if the earbuds are no longer turning on, here’s another guide that may help: https://bose.life/41yTtld
      We hope these resources assist you.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbud alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The fit comfortably on my ears. They do not hurt my ears like the in the ear earbuds. I can wear them while working in the yard or excersing and they stay in place. I can hear sounds around me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I charged them when I got them, about 4 weeks ago. Still at full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Something different

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but not loud enough for me but it very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The ability to easily transfer from device to device is great. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for runners. Good sound quality. Easy to set up. However, call quality/mic is awful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I ever have , good sound I will recommend to anyone

    I would recommend this to a friend