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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1573 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,573 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real beauty but hurts my ear after long stays and volume not so loud for voice calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always sounds the best I have over the ears in the ears all are great these are great when in a busy area.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    BOSE ULTRA OPEN EARBUD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best earbuds I have EVER bought. I used to use Apple AirPods and i was always losing them. BUT with these earbuds I don’t have to worry about losing them BECAUSE they sit well in my ear.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for almost a year. Had AirPods beforehand, and will never go back. Pricey, but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost these anywhere for a hot minute was panicking until i realized i was wearing them. Wow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great, but does not fit too well on the ears

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the sound quality. We also understand how important both sound and comfort are, and your input helps us as we continue to improve our designs.

      To assist you with the fit of the Ultra Open Earbuds, here is a helpful guide: https://bose.life/3KECid7

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but okay phone quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is honestly better than average however phone calls are a little too distorted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best open earbuds pound for pound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome!, and lightweight it feels like I'm not wearing anything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for runners. Good sound quality. Easy to set up. However, call quality/mic is awful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Ultra Open-ear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound for listen music but when call someone they not listen good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore these! I love how they securely cuff to my ear, allowing me to keep an ear out and hear my toddler.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much better than expected!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical of the earbuds, but instantly fell in love with the earbuds! I love that I can have situational awareness, quality sound and wear my sunglasses without the sunglass arm competing with device for my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Superb Quality of Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of headphones. In my line of work I need to be alert while still enjoying my audio on my phone. These headphones are the full package. Sound quality is awesome. You can’t go wrong with Bose, and you can’t get a better deal from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased these to replace my Bose quiet comfort ultra gen 1. I really wanted to like these. First the right ear shows 10-30% less than the left ear even though they both show 100% when I begin to listen. No one can hear me when they call. Also the sound is great if I hold the earbuds to my ear but move away when I release them. Then I can't hear the music well at all. Taking these back. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mary, thank you for sharing your experience, and we're truly sorry to hear about the issues you've encountered with the Ultra Open Earbuds. We appreciate you bringing this to our attention. The good news is that these types of issues can often be resolved with a few quick steps. Please check the links below for troubleshooting guides that may help:

      Short Battery Life: http://bit.ly/3KYUuxD
      Microphone Not Picking Up Sound: http://bose.life/4mMJ90V
      Poor Sound Quality: http://bose.life/4hjVAk1

      These steps should help get your earbuds working properly again.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great for music. But phone calls this is the wrong product Can’t hear people on de other side properly And they can’t hear you neither

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      I'm glad that you find the sound great. I'd recommend checking that your phone is set to use the earbuds microphones, and that the earbuds are positioned correctly: https://bose.life/4i3JXMY
      Please do reach out as well should you need help, as we'd love to have you get the most from the earbuds: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Magic earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones! Feels like you’re not wearing anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Sound is awesome. They clip on the ear, so you can hear people around you.. I talk on them while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, i tend to forget i have them on. Sound quality is alright. Not useful in loud environments like a gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They allow me to listen to music while at work because I can still hear if I’m needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beautiful headphone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound but quality is not too sure. the ear attachment is not tightly held.

    I would recommend this to a friend