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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1575 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,575 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wireless Open-Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly like these open-ear wireless earbuds. They fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hp ink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, long lasting. Recommend by someone who prints alot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Honest review after purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted something different than Airpods. The sound is great, should be a little louder but overall great. The con of this, making and receiving a call is terrible! Breaks up and the mic is extremely bad! People can barely hear me without me having to yell like im crazy. Bose dropped the ball on the Mic on these. R&D would’ve helped this product in various environments. Returning them back today. Hopefully the next wave is better and ill try again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the sound quality of the Ultra Open earbuds. Regarding the issues you mentioned during phone calls, we have troubleshooting suggestions that can help. You can view our suggestions via the product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Christmas gift fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He don't think they are loud enough. Other people can hear what you are listening to.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sherita, I'm sorry to hear your husband doesn't find the Ultra Open Earbuds loud enough! When worn correctly, the earbuds will direct plenty of volume and rich-quality audio into your ears, without other people being able to hear any detail of the music unless they get up close. See here for a useful guide: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If issues persist, your husband is welcome to get in touch with our support team, so we can assist further. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Newly purchase item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds. The quality is very outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Almost perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones fit is the most comfortable and secure I’ve felt. Downside is the speaker for the headphones is not good and does not pick up my voice. If they improved on that then this would be the best headphones out in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t even notice they are there with awesome sound quality. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best black friday purchase ever easy to use the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They Work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. Sounded great, but it definitely takes some getting use to, and practice, putting on. The sound quality also depends on how you put them in your ear. It's takes a minute to find the right spot.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of the Ultra Open Earbuds! It's true that a product with an initially unfamiliar design will take a little getting used to; however, if worn correctly, the Ultra Open Earbuds will supply rich, satisfying audio and a secure, yet feather-light grip. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Stay on and it doesn't hurt my ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fall off I love this earbud...... I shake my head back and forth up and down and it doesn't fall off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any other noise you cant hear anything. But if no noise not bad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback! Due to the open design of the earbuds, they do not feature noise cancellation. This model has been created with awareness at the forefront and allows you to enjoy your favorite media while remaining alert to the surrounding world. Let us know if we can assist further!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great alternative to bose sound frees

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for bose sound frees and they still let you hear everything around you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using earbuds for a longtime and i usually have to remove or use only 1 earbud so i can hear my surrounding or when talking to a person. Now, i don't have to remove it and sometimes i forget that i'm wearing it coz for some reason it feels light when you clip it to your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Cool Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design and fits great. Also doesnt hurt your inner ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t mind the lack of noise canceling then it is great to use. Quality sound and you can still hear people.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Lacks basic functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive with no basic features like find my buds. The buds are comfortable but easily fall off and no option to cancel out noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback. We apologize that our products currently don’t include a tracking feature. Your suggestion is valuable, and we’ll definitely take note of it as we continue to improve our products, hopefully it's something we can implement in the future.

      Regarding the Bose Ultra Open Earbuds, you're absolutely right, they do not feature noise cancellation. They’re designed to keep users aware of their surroundings, making them ideal for outdoor use or situations where situational awareness is important.

      You can find more details and full specifications on our website: https://www.bose.com/home

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    A different way of hearing the world

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as gifts for family members who like to go on outdoor walks. The ability for the ear buds to not actively block outside noise is great. The only minir annoyance is thst the battery level between L and R is different. One will go to 90% before the other, but ultimately does not impact performance. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Died after 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three months of owning them the right earbud wasn’t working anymore. I’m going to bestbuy now to figure it out, but if I get nothing out of this I recommend not buying this product. Besides that the battery life is great, stick in my ear pretty well but if your in a loud environment probably don’t buy this product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Gavin,

      I am sorry to hear that your Ultra Open Earbuds stopped working.
      I would recommend factory resetting the earbuds to clear any internal errors. You can find how to proceed here: https://bose.life/4eK62OK

      If you need further assistance, don't hesitate to contact our team, we are always happy to assist:
      https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best EarPods ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. Best earbuds I ever had at first i wasn’t sure to buy them but now I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, one of the best purchases I've ever made.

    I would recommend this to a friend