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Customer reviews

Rating 4.2 out of 5 stars with 2195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,195 reviews
  • Rated 4 out of 5 stars

    Ear Grip Default

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It depends on the shape of your ear how they fit. The volume for me is not loud enough. When I attempt to adjust the earbuds, they go back how they were and my volume goes back down. They might work better for others, but not as well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Bluetooth Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality earbuds i have ever owned. The sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! I was very skeptical about the quality of the sound because this are open earbuds, but they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    These beat any ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person with small ear canals and cant wear the ones that go into your ear. I’ve tried JBL, MPOW, Apple even alexa buds. none stay in my ear. These just clip to my ear, and dont fall off AT ALL, great for the active person. I can listen to music, watch movies and take calls, even ask “hey siri” to ignore a call or make a call. The bad side, call quality isnt all that great but who makes calls nowadays, its texting or emails! Love these so much Im buying two more pair for my kids so i dont have them tell me the headset hurts their head!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds good for runs and work to here my boss if he was talking to me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best ear bud that ever bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about it. All other earbuds were very uncomfortable after few hours sound is unbelievable and second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose Open Ear Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are amazing. Lightweight and they basically hook onto your ear and not into your ear canal, which always gave me pain after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Below expectations.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound which is expected from this brand. Unfortunately, using the app isn't an improvement on sound quality. Two stars because at this price point you'd expect an overall decent experience BUT the phone call quality is waaay below acceptable. JLABs at least inclue 2 Mic ENC on their epic open sports for less than half the price. I WOULD NOT recommend these to anyone expecting to make phone calls with them. Which these days, I'm sure almost anyone is expecting to take or make calls. Bose price point remains high but dont improve quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your detailed feedback. We’re really glad to hear that you’re enjoying the sound quality of the Ultra Open Earbuds, but we’re truly sorry that the calling experience and app performance haven’t met your expectations.

      The phone call quality should absolutely feel reliable and clear, and we understand how important that is for everyday use. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.

      To help improve your call performance, please check out this quick guide:
      https://bose.life/49f3ffz

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great for outdoor running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely perfect for running on the trail. Be able to hear everything around you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Interesting but it could be more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the openness of the headphones but long term wear it hurts the ears a bit soreness to it because it clips tight. But it sounds great and loud enough to be able to be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Holding. And very good quality. Nice

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but some issues with connectivity and slipping

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi RonM, thank you for sharing your feedback. We’re glad you enjoy the product overall, but we’re sorry to hear about the connectivity and fit issues. Bluetooth disconnections can happen if you move too far from the paired device (about 30 feet), or due to interference from nearby electronics, outdated firmware, or power‑saving settings. Pairing with multiple devices or crowded environments with many signals can also contribute.

      To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. Here’s a helpful link you can use to resolve this issue: https://bose.life/4vuD0wd

      Regarding the fit, here’s another guide you may use to ensure proper wearing of the earbuds: https://bose.life/4mAdVfc

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Unsatisfied with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I use the EarPods for the radio, music, or while watching TV, the sound quality is amazing. But when I use them for phone calls, the person on the other end can’t hear me well and sometimes not at all. It’s a shame that I still need to return these because I need something that works in unison with phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're glad to hear you're enjoying the sound quality for music, radio, and TV, that's great to know! We’d love to help troubleshoot the microphone issues during calls. Here's a troubleshooting steps that can help improve the call quality experience: http://bose.life/4oYYj5I

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had trouble getting earbuds to fit in my ears and to stay in for long periods without causing pain. Both of these issues disappear with this product. These earbuds deliver clear powerful sound and sit comfortable in my ears for hours. I couldn't be happier with these earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so comfortable and don’t bother my ears after wearing for long periods of time. The sound is very good quality and easy to hear, even in a busy room.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to have on and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I used for running! They were only drowned out in a loud boxing gym, which was a bummer because I got them for boxing. But every other place, they were good in sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones from Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in the build of these headphones. Great sound quality. Easy to connect and setup. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds that are super lightweight and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for people who dont like earbuds

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought these as a christmas gift for my mom because she has a hard time with regular ear buds hurting her ears and is not a fan of over the ear headphones either. These clip onto the side of your ear and dont sit down inside eliminating the uncomfortably she experiences with traditional buds. She will even forget she’s wearing them. She absolutely loves them.

    I would recommend this to a friend