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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1911 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,911 reviews
  • Cons mentioned:
    Connectivity, Price

    Rated 2 out of 5 stars

    Missed the mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable but really poor sound and volume even for open ear design. Callers said I sounded hollow and several times they had trouble connecting and callers could not hear me. Seems like the product needs better software. Shokz are cheaper and much better.Also, these are very over priced for the options and sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dan, I am glad to hear you find the Ultra Open earbuds super Comfortable!
      If you are still facing issues with microphone pickup up please take a look at some of these super simple steps to try https://bose.life/431eULD

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sonja

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the design and I LOVE them…. I have hard to fit ears and the open design of these made them an easy fit…. They don’t move or hurt …. I could jump out of a plane and these bad boys will stay… As a bonus my supervisor thought they were earrings as earbuds aren’t allowed on the floor… Another I got them lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love these he use sound proof and could he’s to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality of sound created on earth. Quality is everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds you can still hear what’s going on around you if you have them on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds charging case breaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds, just on the second set. The charging case, the spring loaded pins for contact break. Thank god I got the insurance. Even swap each time it breaks

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose open earbuds sound good and are comfortable to wear all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bose bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. There super light and easy to use on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as you would hope.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and range are great! Sound is decent, I don't care for how loud I have to have the volume to get decent sound, which is also if rough as at that volume, everyone around you can hear what you're listening too. Just a little disappointing.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you love the sound quality of your Ultra Open earbuds. Due to their open design, if you turn the volume at maximum, you may experience sound leakage, but these earbuds featured a function that will adjust the sound depending on your environment.

      If you have any questions, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Open Earbuds. I was hesitant at purchasing and did a lot of research, but I'm glad I finally made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not 4 me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fir music. Not so much for talking to someone. However ear size seem to be everything for sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! We're glad to hear the earbuds work well for music. They offer a brilliant combination of innovative open-ear design, exceptional audio quality, and all-day comfort.

      If you're experiencing microphone issues, adjusting the earbuds' position can often help. Here's a troubleshooting guide that may assist you: http://bose.life/4pCR2st

      Nj - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    GREAT BUDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, I was anle to run with them and answer my phone calls and hear music

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose sound as always, great fit and style. Best earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mother of Girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good to listen to music but not good at all for taking calls. If you just need buds for music, I would say get them but if you are trying to take calls with them do not get these model,.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us, Angela. We’re glad to hear you enjoy listening to music with the Bose Ultra Open-Ear True Wireless Earbuds. Regarding call performance, the positioning of the earbuds can sometimes affect microphone pickup and overall clarity. You might want to visit the link below for a guide on proper placement to ensure the best possible experience for calls and audio.

      https://bose.life/4qg0AK7

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable I can sleep in them- keeps a charge all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great in quiet settings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing when you are in a quiet room. However, after wearing them out in public, being able to here my surroundings, the outside noise overtook the sound coming from the headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but not quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cute but lose signal if you get 20feet from your phone. Don’t fit in the ear great for the price. Charge is not as long as it should be. Overall disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear you find the Bose Ultra Open Earbuds stylish, but we understand your concerns about the Bluetooth range, fit, and battery life. Bluetooth connections typically work best within about 30 feet, though obstacles or interference can sometimes reduce that distance. The open‑ear design was created to fit standard ear sizes while providing comfort and awareness of your surroundings.

      For battery performance, the earbuds offer up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours with both Immersive Audio and Auto Volume on. With a fully charged case, you can get up to 19.5 hours of total playtime.

      If your Bluetooth connection is intermittent or drops unexpectedly, try the following steps: https://bose.life/3O6j3dA

      If your battery drains faster than expected, try these steps: https://bose.life/4rh5eHI

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose to go

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality and light as a feather. Stay aware of your surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best I have ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and comfortable. Sound Leakage is minimal to no-existent. Very good for open ear. Would Higley recommend even with the steep price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good for a gym workout. Good for running and has good sound.

    I would recommend this to a friend