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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1913 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,913 reviews
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. But since I drive a lot it wasn’t for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Superb Quality of Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of headphones. In my line of work I need to be alert while still enjoying my audio on my phone. These headphones are the full package. Sound quality is awesome. You can’t go wrong with Bose, and you can’t get a better deal from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Even though it's an open ear design they can get pretty loud. Others can hear the sound if too loud also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much better than expected!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical of the earbuds, but instantly fell in love with the earbuds! I love that I can have situational awareness, quality sound and wear my sunglasses without the sunglass arm competing with device for my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound, bad - I mean very BAD call quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get ONE star for a good sound quality. Just one! If you are thinking about buying open earbuds with good sound quality, these will do the job... but this is where it stops! If you are planning to make calls or be in calls, answer calls, or anything that's relating to phone calls - this are horrendous. Doubly bad when you're out exercising. People on the other end can't hear you, the call volume is VERY low... long story short, ONLY get these if you plan on making ZERO calls. There are many more open earbuds on the market that do both great sound and great call quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you love the sound quality of the Bose Ultra Open Earbuds.

      Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Mr keifer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thank the lord.,............ . .............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love them. They are perfect for those who likes to hear their surroundings will enjoying music or a good audiobook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to ride on subway to listen to audiobooks and could not hear a thing . Returned due to moving around on my ear and not meeting my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeeeeeeeeeeeeeeeexxxxxxxxxxxxcccccccceeeeeeeelllllllleeeeeeeeennnnnnntttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose - Ultra Open-Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice Bose open earbuds. I would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and I could hear everything around worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best . I bought it for my wife and she love it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real beauty but hurts my ear after long stays and volume not so loud for voice calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose ultra open-ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, everything works perfectly, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for sure and I have not stopped using it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ultrasound Bluetooth

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I've ever bought. The sound quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bosé earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommended ! Easy to use and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazeingand and it was fast. Great product and would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always sounds the best I have over the ears in the ears all are great these are great when in a busy area.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Easy and quick to charge. Stay in my ears better than any other earbuds I have tried. I love the fact that you can still hear outside noise, like when I'm riding my bicycle I can still hear the cars approaching me.

    I would recommend this to a friend