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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2202 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,202 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as you would hope.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and range are great! Sound is decent, I don't care for how loud I have to have the volume to get decent sound, which is also if rough as at that volume, everyone around you can hear what you're listening too. Just a little disappointing.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you love the sound quality of your Ultra Open earbuds. Due to their open design, if you turn the volume at maximum, you may experience sound leakage, but these earbuds featured a function that will adjust the sound depending on your environment.

      If you have any questions, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ear phone pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best devices I had used of all that I have already owned. I strongly recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would purchase them again.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the BUD's they sound very good. I use them while playing golf.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best I have ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and comfortable. Sound Leakage is minimal to no-existent. Very good for open ear. Would Higley recommend even with the steep price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them some time I feel like I don’t have them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is amazing and very clear no distortion. They stay on your ear. You can’t tell that they are there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    they are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best, they don't hurt your ears like others, they are the best option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy every song on my playlist like the first time that downloaded it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it works perfectly.....and I would definitely recommend it to people.....Bose us a good brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hagii hghhhh ghgggh though. Ghggghc hhhhhhghb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok gf gf ghggggccvvhbhbbbbbbbc. Hubby gb hvvbvb buggy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Bose ultra ear earbuds, nice an clear sound,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy use bose earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and output, easy setup after download of the Bose app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music but still wanting to be aware of your surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ultra open earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all the way. This second pair as a gift...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boyfriend is very happy with these earbuds. He has been wanting them for sometime. He has quite the collection of earbuds and since gettjng then these are the only one he uses

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open ear buds out there while working in an office you can listen to music and still hear conversation that people talk about and they think your not listening

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use true sound great for phone calls back ground noise

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds fit your ear perfectly good for workout

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Leo, thank you so much for sharing your experience with the Bose Ultra Open Earbuds! We’re thrilled to hear the earbuds fit you perfectly and make your workouts even better. It’s great knowing they’re keeping up with your routine and giving you the comfort you need.

      If you have any questions, please don’t hesitate to reach out to our customer support using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Rated 1 out of 5 stars

    Good luck with privacy or anything audio related

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what they cost it’s just not worth it. The sound is not so great and to listen to it with any background noise requires you to be at max volume. Good luck if someone talks to you at all… the phone your on might as well be over. Overall not worth the price but the shokz bone conduction ear buds if you want something like this for half the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Hector, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially when it comes to sound performance and use in noisy environments.

      The Ultra Open Earbuds are designed primarily for situational awareness, allowing you to stay connected to your surroundings while listening, so they may not deliver the same volume isolation or privacy as traditional in‑ear earbuds. That said, we understand that background noise and call clarity are important factors, and your experience is valuable feedback for us.

      If you’re open to it, please contact us directly at https://bose.life/4cH6GgL, we are happy to review your setup and share tips that may improve performance, or help determine whether a different Bose product might better suit your needs and listening preferences.

      Thank you again for your candid review. We appreciate you giving Bose a try.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Running Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! I use them for running and they have a great volume and minimum sound leakage. Definitely the right choice over Shokz.

    I would recommend this to a friend