4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 2204 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,204 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and I could hear everything around worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfort

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost these anywhere for a hot minute was panicking until i realized i was wearing them. Wow

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Another great Bose product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t think of anything wrong with them. I really like how after hours of using them you forgot that you’re Wearing them. Probably calls are not the best, but I can live with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning these ear buds. They are good for listening to music, but not good for phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for giving the Bose Ultra Open Earbuds a try and for taking the time to share your feedback with us. We’re really glad to hear they delivered excellent sound quality for music, that’s one of the key strengths that makes this model stand out.

      We’re sorry to hear they didn’t meet your expectations for phone calls. We completely understand how important clear call performance is, especially when earbuds play a big role in your day to day activities. Your comfort and satisfaction matter.

      The Bose Ultra Open Earbuds include two microphones in each earbud, and wearing them properly can significantly improve call clarity. Blocked microphones, such as from hats, hair, or other headwear may cause the person on the other end to hear muffled or unclear audio. Ensuring the microphones are unobstructed and that the earbuds are positioned correctly on each ear can make a noticeable difference.

      For more detailed guidance, feel free to check out this helpful link: Microphone does not pick up sound | Bose Ultra Open Earbuds  https://bose.life/4qvZ9qL

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All most the total package

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept. The sound quality for music is outstanding. It does stay in your ear securely. Whenever I'm riding or walking, the only downfall. Is the call quality when making and receiving a call? It's an issue. People cannot hear me and if they do, it sounds gargled.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you enjoy the sound quality for music and find the earbuds secure. We're sorry to learn about the call quality issues you've experienced. In case you are still experiencing issues wile on calls, please don't hesitate to reach out to us, so that our team can assist you further.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit better than i thought it would, and its good with the sound quality. And i also think it looks cool the way it fits in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great i like them. They are acceptable to use at work since they do not go directly in the ear. I happy with my purchase

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are good but the volume does is get loud enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Ear buds never stay in my ears when I run, and these are a great alternative. They also make it easy to listen to music while still being aware of my surroundings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have several issues that is just such a disappointment for the Bose name and pricey tag. I chose these as my first choice of open ear buds because it’s Bose and figured the pride was because of the quality . Was kind of bulky and heavy for an open ear clip . But the worst part was phone calls , everyone said they can’t hear me or that my words were being cut off . Next the music was hard to hear because of the shape of the ear buds it did not sit deep enough so I would have to crank up the volume or push on the outer of my ear to create a better seal then it sounds great . I thought the problem was my ear shape but it’s not because I purchased a different brand and it’s awesome for for phone calls and music is audible without having to turn the volume all the way up . I’m happy with my new purchase .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! Thank you so much for sharing your experience, we truly appreciate your honest and thoughtful feedback. We're sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations, especially given the trust you placed in our brand.

      The Ultra Open Earbuds are designed to offer a unique combination of open-ear innovation, immersive sound, and all-day comfort. Their cuff-like fit is intended to keep you aware of your surroundings while delivering personal audio through OpenAudio technology.

      Regarding the call quality issues, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated correctly, it may impact how well your voice is picked up.

      To help improve your experience, we recommend checking out this troubleshooting guide: https://bose.life/4nkcekS It offers helpful tips that may enhance both call and audio performance.

      Again, thank you for your feedback, it helps us continue to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer support team using this link: https://bose.life/contactus

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bosé earbud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommended ! Easy to use and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ultrasound Bluetooth

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I've ever bought. The sound quality is awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If you purchase get the warranty

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my ear buds for a little over a year and for some reason they just stopped charging and of corse when I checked to see how much warranty was left . It had lasted.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Kenneth! Thank you for taking the time to share your experience with us, we truly appreciate your feedback regarding your Bose Ultra Open Earbuds. These earbuds are designed to offer a unique and comfortable listening experience with their open-ear design, allowing you to stay aware of your surroundings while enjoying your audio. While we understand that you experienced an issue with your earbuds no longer charging after your warranty period, we will be more than happy to help you with your concern. Please contact our Bose Customer Support directly, they will be the ones who can assist you and explore available options to help resolve the issue. Here is the link: https://bose.life/4ezXSLS

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Small and luxury

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my wife and it looks very nice, small size with a good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the open design that allows me to talk to others while still enjoying some crisp audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the audio and great for my running workouts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to ride on subway to listen to audiobooks and could not hear a thing . Returned due to moving around on my ear and not meeting my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Stealth Mode

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Easy to forget it's in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Innovative ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds had good sound and are a great idea. But for my use case was not in my best interest to keep past the return window. I would consider purchasing again if the software included multi-point connection and additional colors to choose from.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you've returned your Ultra Open Earbuds, though you did like the concept and their audio performance. Multi-point connection is planned as part of a future update; Bose will provide further information on this once available, so do stay tuned! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones. The only downfall is people can't really hear you very well. But, they are great at listening to music.

    I would recommend this to a friend