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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2204 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,204 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualities is amazing. Set up with iPhone was super easy app is a great asset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earbuds, especially when you don’t have to stick inside your ear, and still get great audio quality, makes this product a game changer,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the sound quality of these earbuds. Setup was quick and painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for work as they allow you to carry on a conversation without the need to turn them off or remove them from your ears. The bad is the battery doesn’t last as long as other ear buds I have tried in the past and the case is flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have, i think, every pair of Bose headphones there are. As soon as these came out, i had to have them and let me tell you, these are AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I’ve ever bought!! I ditched my AirPods for these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Great price. Easy online purchase and home delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set highly recommended good battery life btw ................

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Almost perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones fit is the most comfortable and secure I’ve felt. Downside is the speaker for the headphones is not good and does not pick up my voice. If they improved on that then this would be the best headphones out in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went back to the new beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible earbuds. I was so sold on these. Can’t hear nothing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but little on the bass but expected due to the fact they are not ear buds that fit in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really awesome for open earbuds! Great buy! And worth it! Its don’t slip Like my apple AirPods when im running or at the gym..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer in open air conduction earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided for this open earbuds after trying the alternatives in the shop by Shokz. I am a great fan of this kind of earbuds and I was aware of their limitations, open air or bone conduction. I was not convinced by the sound of the new open air Shokz, so I decided to give a try to the Bose, and my first impression was great. I am delighted with the sound and experience. It is really a game changer, and the recent firmware updates have improved a lot the sound and connection. Although I agree that the price is high, the results deserve the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound, bad - I mean very BAD call quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get ONE star for a good sound quality. Just one! If you are thinking about buying open earbuds with good sound quality, these will do the job... but this is where it stops! If you are planning to make calls or be in calls, answer calls, or anything that's relating to phone calls - this are horrendous. Doubly bad when you're out exercising. People on the other end can't hear you, the call volume is VERY low... long story short, ONLY get these if you plan on making ZERO calls. There are many more open earbuds on the market that do both great sound and great call quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you love the sound quality of the Bose Ultra Open Earbuds.

      Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Stay on and it doesn't hurt my ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fall off I love this earbud...... I shake my head back and forth up and down and it doesn't fall off

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just what I needed for my oddly shaped ear holes. Lol. They stay on my ears at the gym and working on equipment, which I do for a living.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. It fits perfectly and does not hurt my ear therefore I can wear them all day and forget that I have them in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on the market, i will never buy other brands again .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t mind the lack of noise canceling then it is great to use. Quality sound and you can still hear people.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose open ear Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is usually my go too listening device however, the device hurt my ear lobe and it constantly shifted. Music quality was nice. One additional thought, no multipoint device use however, the open ear concept was good.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that the Ultra Open Earbuds were hurting you, though you did enjoy their sound and open-ear design. The earbuds are designed to provide a comfortable fit to a wide range of users, however we appreciate that comfort is subjective. The earbuds can remember the 6 most recently paired devices, but only one device can be used actively at a time. Regards, Fiona M. - Bose Customer Support bose