Customer Ratings & Reviews
- Model:
- 881046-0040
- SKU:
- 6589913
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not use them. I charged them before the first use and they were fine. Now they will not charge and I can not use them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user817301, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re very sorry to hear that your earbuds are no longer charging after the first use.
Charging issues can sometimes happen due to connection points or debris on the charging surfaces, but if the earbuds will not charge at all, we’d like to help you get this resolved as quickly as possible.
Please try the steps in this quick guide to help restore charging:
https://bose.life/3MPLYCD
Daisy - Bose Customer Support
Just bought for the aesthetic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are pure @$$. I could stand the fact that they don’t have noise cancellation because of the design. I got these solely because I loved how they looked. What I can’t abide is how they constantly unpair from my devices and how trash they are for phone calls (no one can hear me properly on this). Even with the discounts they have on these frequently, it’s still a questionable investment.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Tylor, I'm very sorry to hear your Ultra Open Earbuds are unpairing from your devices! If this is happening, try rebooting your mobile device, which can resolve such issues. If people are having trouble hearing you on calls as well, make sure you're on the latest firmware; version 4.0.22 was introduced to improve the customer's experience on calls. If these steps don't help, remember our support team will always be on hand to help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Really loose
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my earbuds for phone calls although the sound was good when properly positioned which was always difficult to get, the person on the other line can hear everything. Not worth the price tag
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! The Ultra Open Earbuds can be used to make and take calls, so if you're having related issues, please get in touch so we can troubleshoot these with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Okay but not for the cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones were mostly used for running. It hasn’t even been 3 months yet and the left earbud is already going out/not charging.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Julie. Thank you for your valuable feedback. We're glad that you were able to use your earbuds for running as they are excellent for exercise, thanks to their confident stability on your ear, powerful sound, and open design. While we strive to design products that endure daily use, performance can sometimes be affected by various factors. You can try the troubleshooting steps outlined in this link here http://bit.ly/46Fm1gd. Please feel free to contact us via http://bose.life/globalsupport should the issue still persists after doing the steps provided. We're always here to help! Kurt - Bose Customer Support
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the product and the fast costumer service as well the quality
I would recommend this to a friendEasy to paired
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, easy to paired and the app is really helpful
I would recommend this to a friendBest ear plugs ever .!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear plugs ever .!!! That you can get for a reasonable price.
I would recommend this to a friendHappy accidents
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Accidentally got the wrong head phones but they still loved them!
I would recommend this to a friend- Pros mentioned:Comfort
Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you talk with other people they can hear you and they hear all the background noise. They are comfortable that’s about it.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Debra,
I'm happy to see that you love the comfort of the earbuds. For calls, please make sure the earbuds are correctly positioned (https://bose.life/4a1X6T0) to make sure your voice is clearly picked up. I'd also ask you to contact us https://bose.life/contact if required.
Nic - Bose Customer Support
Not their best earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not really pleased with the sound quality you typically enjoy when you use any Bose products. For the price, it doesn't offer the same benefits as the AirPod Pros.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. With OpenAudio technology, they deliver rich, private sound while maintaining awareness of your surroundings. We’re sorry to hear the sound quality hasn’t met your expectations. Be sure to check out our helpful support article at https://bose.life/4qhHtyn which will help improve your experience. Hope it works!
Klariss - Bose Customer Support
- Pros mentioned:Sound quality
I expected more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially they sounded great. The second time i used them they would go in an out of phase making it sound like i was in a tunnel. I’lm stick with my quiet comfort ultra headphones instead.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Maeser, I am sorry to hear the audio of your Bose ultra Open earbuds haven't met your expectations.
If the audio is cutting in and out while being used, resyncing the earbuds may help with this, you can find the steps for this here https://bose.life/3T7dNW2
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Bose is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is very happy with this product if my wife is happy I’m happy the best for my wife thank goodness she likes
I would recommend this to a friendBose ultra open earphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. I wear hearing aids so having the ability to have both the earphones on and my hearing aids in isna thrill!
I would recommend this to a friendBose - Earbuds - Black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need someone to check the setting because the left one works sometimes and the right one does not work at all. I have been Store twice short Staff ...... help is not available. I will try the Store one more time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear that your left Ultra Open Earbud isn't always working, and that the right earbud doesn't seem to work at all. If rebooting your smartphone doesn't help stabilise the connection, then reach out to us via the following link and we'll take a look: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Needs Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Difficult to place in ear. People often complain that they can’t hear me on calls.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear of your disappointment with your Ultra Open Earbuds! If you're having trouble wearing them, our guide here should help: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. As for calls, one thing to try is ensuring you're using the latest firmware; Bose released version 4.0.22 to improve the customer's experience on calls. Therefore, head to the Bose app and check for any updates to your earbuds. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Doesn’t have noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for just listening to music not good for loud areas or working is a loud environment.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thanks so much for your thoughtful feedback, we’re really glad to hear you’re enjoying the earbuds while listening to music. The Open Earbuds are designed to keep you connected to your surroundings, so they don’t include noise cancellation or block out external sounds. This allows you to enjoy your music while staying aware of what’s happening around you.
That said, they do feature automatic volume control, which you can enable through the Bose app. This smart feature adjusts your music volume based on changes in your environment, helping you maintain a consistent listening experience whether things get quiet or loud. Hope this helps! Kurt - Bose Customer Support
Terrible phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls are terrible but otherwise good buy to listen music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! We’re glad you’re enjoying the Bose Ultra Open Earbuds for music. Ultra Open Earbuds combine an innovative open‑ear design, rich Open Audio sound, and all‑day comfort, their cuff-like fit keeps your ears open to the world while delivering private, immersive audio. If you’re experiencing microphone issues, please follow the troubleshooting steps in the provided link: https://bose.life/3LXUSNK
NJ - Bose Customer Support
Do not use these for phone conversatikns
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to be able to use as blue tooth while wearing my hearing aids, but, unfortunately the microphones on these are awful, and people i was trying to talk to on the phone couldn’t hear me. By the time I gave up on them, it was too late to return them, so I’m just out $300, and the earbuds are in the trash
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! We understand how important clear call quality is, and we’re sorry to hear the microphones didn’t meet your expectations, Joshua. We’d love to help you find a solution.
You may check this helpful guide for microphone concerns: https://bose.life/3K7nJyk And our team is ready to assist you further and explore options to improve your experience.
Gloria - Bose Customer Support
Not Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hearing is bad. Even the person on the other side can hear everything besides me.
No, I would not recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike this earbuds no good to me i gave them to my husband and he don like them either nosie cancelation is awful
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with your Ultra Open Earbuds.
Please note that they don't have noise cancellation due to their form factor, being open earbuds. You will then be able to hear your surroundings, as well as your music.
Best regards,
Lau - Bose Customer Support