Customer Ratings & Reviews
- Model:
- 881046-0040
- SKU:
- 6589913
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it a lot good headphones and very essay to use
I would recommend this to a friendDeeply Disappointed — Twice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Bose earbuds failed twice—charging issues. - Returned once, second pair failed too. - Charging flaw ruined a trusted brand. - Disappointed—Bose earbuds won’t charge. - Great brand, but these earbuds failed me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your honest feedback, Jeanne. We're truly sorry you're still experiencing issues with your Bose Ultra Open earbuds. We’re here to help and make sure this gets sorted out for you. Please don’t hesitate to reach out to us directly using this link, and we’ll assist you further.
http://bose.life/globalsupport
Marlo - Bose Customer Support
It’s just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music sometimes randomly pauses for a couple seconds. Also makes a cracking noise at time.
I would recommend this to a friendBrand response from Bose Support
Posted .If your music is pausing or making a crackling sound, try rebooting your connected mobile device. Also try a different device, to compare performance there. Regards, Fiona M. - Bose Customer Support
Do not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can barely hear when you run. Also call quality sucks you can barely hear the person on the phone and they can barely hear you too. I returned mine
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Stephanie, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/3Kn4X6g which will help improve your experience. Hope this helps.
Klariss – Bose Customer Support
Not so comfortable or typical Bose sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont fit in the ear so that you can hear the best sound. I think they need to aim into the canal more.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality to listen to videos or music is good. But the quality to make phone calls is very bad. There is no noise cancelation and the person sounds like they're talking through a Tin can.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello David, I am glad to hear that you are enjoying the audio quality of the Ultra Open earbuds. For audio quality issues during calls, you can view our troubleshooting articles from our support webpage here: https://bose.life/3ATowhy. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Poor voice quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good when listening to music but not for calls. Beware!
No, I would not recommend this to a friend Bose, ultra open earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really excited to purchase as the concept of the headphone was unique. I really disliked them the moment I tried them on. They didn't fit well, the sound was horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Edgar, the Ultra Open Earbuds are designed to provide all-day comfort in addition to rich, private sound, enabled by Bose OpenAudio technology. Our handy guide at https://bose.life/47JDhAb will make sure you're getting the most from your buds -- both in relation to fit, comfort, and exceptional sound quality.
Marlo - Bose Customer Support
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for music, but if you're looking to use these as earbuds to hear people while talking, DONT... Its a waste of money and time.
No, I would not recommend this to a friendBose Should Be Embarrassed By These....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Bose?... I bought these on sale for $230 and wanted to return them after 5 minutes of use. Music quality is okay and call quality is awful. DO NOT buy these unless you'll be in a perfectly quite environment the entire time of use. There are several options that are MUCH BETTER than Bose for half the cost. Go look at Shokz and JBL, you'll thank me. Will be returning for a refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you decided to return your Ultra Open Earbuds, though you were happy with their music reproduction performance. If you're having trouble hearing or being heard on calls, firstly make sure that your earbuds are using the latest firmware; Bose released firmware version 4.0.22 to improve the customer's experience on calls. If that doesn't help, I'd also make sure you're wearing your earbuds optimally, see here: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. I hope these tips are useful, and please don't hesitate to contact your local support team for any other troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Great sound
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is wonderful but the fit is not for all ears. They kept falling out of my ears and I adjusted them several times and they still kept falling out
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sarah,
Thank you for your feedback. We're delighted to hear that you appreciate the sound quality of our product. However, we understand your frustration with the fit not being suitable for your ears. Our goal is to provide products that cater to a wide range of users, and we apologize for any inconvenience caused by the fit issues you experienced. We would also recommend visiting this article that explains how to achieve the best fit for your earbuds: https://bose.life/3Vgf2oK. We value your feedback and will take it into consideration as we continue to improve our products.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Price
Great concept design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great concept design was trying to replace my AirPods Pro because I kept on falling out but after listening sound quality is not good. I was expecting something better from Bose I’m actually returning them because it’s not worth the $300 price tag. 
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with the Bose Ultra Open Earbuds.
Their design is different from any other Bose earbuds, so we understand if you are not used to such product. They will not block out noises like any other earbuds would as they don't sit in your ears and don't have noise cancellation, however the Bose OpenAudio as well as the Immersive modes and how they will fit comfortably in your ears, are great technologies that offer low leakage, spatial audio so you can wear these buds all day to enjoy your music, and still be aware of what's happening around you.
If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Its a crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. You can't even hear anything. Waste of money. Bose is good but this one no. Don't buy
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Maria, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
Be sure to check out our helpful support article at https://bose.life/4pJxAJS which will help improve your experience. Hope this helps.
Klariss – Bose Customer Support
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only Had them for 6 months before one ear bud went out completely and the other just plated muffled sounds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. I’m sorry to hear that one of your earbuds is producing muffled sound, that’s certainly not the experience we want for you.
Ultra Open Earbuds combine innovative open-ear design, rich audio, and all-day comfort. Their cuff-like fit keeps your ears open to the world while Open Audio technology delivers private, immersive sound.
If you’re experiencing muffled sound, please try the troubleshooting steps in the link provided. These steps are designed to help resolve the issue and restore the full performance of your earbuds: https://bose.life/4ofpDLj
NJ - Bose Customer Support
Bose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with my product. They do not stay in my ear and ppl cannot really hear me. I want to exchange them for something else
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Andrea, thank you for sharing your experience. This is certainly not the experience we intend for our customers, as we want you to be fully satisfied with our products.
Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5
We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.
Sophie - Bose Customer Support
Microphones is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call on the other end complains of too much backround noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having this issue during calls with your Ultra Open Earbuds.
I invite you to check this article and try the available troubleshooting steps to see if that can be resolved: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bueZAAQ&language=en_US
If you need further assistance, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
They feel lose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bueno, feel like they can fall off your ear anytime
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi ABSLICE26, thank you for sharing your feedback on the Ultra Open Earbuds. We’re sorry to hear they don’t feel as secure as you expected. The design is intended to provide an open, comfortable fit for extended wear, but we understand that fit can vary from person to person.
To help you get the best experience, please check out this quick guide for tips on achieving the optimal fit:
https://bose.life/3Nh0QcY
Daisy - Bose Customer Support
Stopped work after 4 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 days taking back to store .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephanie, thank you for sharing your feedback. We’re sorry to hear that your Bose Ultra Open Earbuds suddenly stopped working. We’d like to understand what went wrong and check the warranty status of your product so we can explore available service options and provide the troubleshooting help you need. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
Ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good with phone call can hear back noise very bad
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds are not performing well on phone calls! Our support team would like to assist you via troubleshooting, so do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Worst brand on phone calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Receiving calls on thess ear buds is the worst experience i have ever had , they are horrible on call the other person on cant hear you as well as your self . But they are good on the music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Chris, thank you for your feedback. The Bose Ultra Open Earbud has a OpenAudio technology, it’s designed for moments when staying aware of your surroundings is key, like navigating busy streets or chatting in the park. The Ultra Open Earbuds are crafted to rest gently on your ears and direct sound inward, allowing you to stay connected to your environment while listening. That said, we're sorry to hear you experienced issues during phone calls, and we appreciate you bringing this to our attention. A few factors might help resolve the issue, such as ensuring the earbuds are worn correctly and that the microphone is properly positioned.
To help resolve this issue, you can follow the troubleshooting steps outlined in this link: https://bose.life/3K0UTiK and https://bose.life/4gk9TVb
Sophie - Bose Customer Support