Customer Ratings & Reviews
- Model:
- 881046-0040
- SKU:
- 6589913
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good. Sound was to far from ear. Please don’t buy
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Daniel, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed to leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
Please check if the earbuds are set to Immersive Audio mode, as this may improve the sound quality. You can use this link for guidance https://bose.life/3LBDqhZ Thanks!
Klariss - Bose Customer Support
Overcharged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You put them on sale for $50 off the day after I bought them. When I called the agent jacked me around and would not take care of a refund.
No, I would not recommend this to a friendIdk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t fit my ears well and they suck for phone calls
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not really like the sound on these . They are easy to connect but how they hang on your ear was not the best for my gym workouts
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your honest feedback, we really appreciate you taking the time to let us know about your experience with the Bose Ultra Open-Ear Earbuds. We’re glad to hear that the connectivity worked well for you, we’re sorry about the sound quality. Comfort and performance are key, and your input helps us better understand how the product performs in active settings. To help you with your Ultra Open-EarBuds here is a helpful guide to have the best experience of the product.
http://bose.life/4ovRBmq
Gem - Bose Customer Support
Bose ear piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of static and people can barely hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Janice, if you are finding difficulty with the Ultra Open earbuds during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. For issues with unwanted noises, please view this article for troubleshooting steps: https://bose.life/43fF6SK.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Too expensive, quality is lacking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these earbuds for 2 months and if you are listening to music they work fine, they do not work well for talking on the phone. I wish I could return but it is too late.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cheryl,
It is great to see you like the earbuds for music. Please try the guide here https://bose.life/431eULD to help with mic audio, and contact us https://bose.life/contact for support.
Nic - Bose Customer Support
Bose headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy dont waste your money buy shokz they are # 1
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product would not fit in my ears. I have been buying Bose for a long time and this is the first issue I’ve ever had.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Farean, thank you for sharing your feedback. We're sorry to hear that the Ultra Open Earbuds didn’t fit well for you. They’re designed with a unique open-ear style to suit a variety of lifestyles, but we understand they may not be the right fit for everyone. To help, we have a quick guide that shows how to properly wear them for the best comfort and stability: http://bose.life/4oqjhsU
We appreciate your continued support of Bose, and we’re here if you need further assistance.
Daisy - Bose Customer Support
- Pros mentioned:Comfort, Fit, Sound quality
Lightweight & Comfortable. I can hear it all.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To preface this review, if you buy these Bose Ultra Open Earbuds expecting the best sound available, then you are probably going to be a little disappointed. However, these aren't made to have the best sound available. They are made to provide great sound when listening to music, calls, or watching shows/movies and still be able to hear what's going on around you. They exceed at this goal tremendously while still providing very, very good sound. Setup with the Bose app is simple. I had them connected to my phone and was listening to music in a few minutes. Listening to clear and quality sounding music with earbuds on while still being able to carry on a conversation is something I didn't know I needed. It's a pretty spectacular achievement, especially having never tried open concept earbuds and generally having been skeptical of them in the past. I've tried running with them on, laying with them on, and just sitting and listening. In all scenarios I've been extremely impressed with how I can hear everything, the music and sounds around me. These earbuds are so comfortable; by far they are the most comfortable earbuds I own. They are very lightweight and they stay in place no matter what I'm doing. My favorite aspect so far is wearing them in bed. In-ear earbuds get uncomfortable quick with my head on a pillow, but these don't bother me at all. And with the open concept, I am still able to hear if my children are up at night. I cannot express how much these have impressed me in that respect. With the open concept, expect to lose some of the sound quality you are used to with high priced in-ear noise cancelling earbuds. I've noticed that the bass especially doesn't hit as hard. That said, the sound quality is still fantastic. It's clear as can be even while hearing outside noise. I highly recommend these for anyone looking for lightweight, comfortable, high quality, open-ear earbuds.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. They were to small fit in my ears. Will recommend to anyone else with small ears
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
In order to get the best comfort and audio experience, please check our fit guide to make sure you are correctly wearing the Ultra Open earbuds: https://bose.life/4efpjYn
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Broken after 7 months with no real support options
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right one stopped working after seven months. Referred to manufacture as I had not purchased plan. Bose offered me $100 off a different pair that according to BOSE would ship four weeks after they received the return. They're nice, but hope you don't have any issues as it seems the warranty is not being honored.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Kent,
I am sorry to hear that your Ultra Open Earbuds stopped working as expected. We would love to hear more about your issue so if you still have them and wish to get additional support please contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
No way hose A.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope. Horrible. Ear fit sucks. My review is strictly based off design. It’s a Bose. But with stupid design. Trading them ASAP
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for reaching out and sharing your feedback on the Bose Ultra Open Earbuds. They’re built to let you enjoy music comfortably and securely, without blocking your ears, and so lightweight you’ll barely notice you’re wearing them. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/42xpP0t which will help improve your experience. Hope this helps!
Klariss - Bose Customer Support
Bose could do way better. Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with Bose. I was expecting alot more and i felt let down. Not tight enough around the ears and the sound quality wasn't there as well as trying to talk to another person
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Richard.
Thank you for your post. I'm sorry to hear that you are having an issue with the fit of the earbuds. Follow the simple steps provided on this page to wear it properly and adjust it, https://bose.life/4a1X6T0. With proper adjustment, it will make your call clearer as well as the mic is properly positioned. If you require further assistance, please get in touch with us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- Comfort of the ear is good -charging the device is fast - i cant hear the other person and vice versa when i am on a call.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Angela,
I am glad to hear that you love how comfortable the Ultra Open earbuds are and they fast charging.
If you experience issues during on a call, please make sure you are correctly wearing them to avoid blocking the mics. You can find our fit guide here: https://bose.life/4efpjYn
If you need further help, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
GOOD PRODUCT ~ BUT NOT A GOOD FIT FOR ME
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE EAR PODS WERE NOT CONDUCIVE FOR ME. I COULD NOT MAKE CALL FROM THEM. NOR COULD TURNUP THE VOLUME. THEY WERE PAINFUL TO WEAR WITH MY EARIINGS.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We're truly sorry to hear about the issues you've encountered with your Ultra Open Earbuds. Your feedback is incredibly valuable and will be passed along to our product team to help improve future designs.
To help resolve the issue, here’s a helpful guide tailored for your Ultra Open Earbuds: http://bose.life/48iKXLw
Gem - Bose Customer Support
- Cons mentioned:Volume
Low sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too expensive for the sound quality, no fitment options, volume very low, you can't hear the phonecalls correctly on this earbuds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you're disappointed of the Bose Ultra Open Earbuds.
By design, these earbuds don’t block out the world or have noise cancelling, however they do have an automatic volume control feature, accessible in the Bose Music app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, it is possible that you find the volume low for your music or during calls.
If you have any questions, or need assistance, please feel free to contact us:
https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Design
Mid headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall off your ear. Sound quality is bad. Others can hear your music. They just aren’t worth the money at all. Cool design and concept but no really save your money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review!
I am sorry to hear that the Bose Ultra Open Earbuds haven't met your expectations, if you are struggling to get a good fit I would recommend taking a look at our guide on wearing them https://bose.life/3vtVYbY.
This may help you find a position much more comfortable than what you have currently!
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Wont fit all ear sizes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on the shape and size of your ear, it may not fit. Bose dropped the ball on the design of these. When i push it in my ear it sounds okay, not their best work either. The sound i got was just mediocre.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear that the fit of our earbuds didn't meet your expectations. We understand that everyone's ears are different, and we strive to create products that fit a wide range of ear shapes and sizes. The design was made so that you can slide the earbud slightly up or down the outside of your ear to adjust for comfort,
preferred sound balance, or to avoid interference with jewelry. The fit also allows the wearer to exercise without the fear of losing one of the earbuds.
If you're experiencing discomfort or if the sound quality is not up to par, please reach out to our customer support team for assistance. We're here to help find a solution that works best for you.
Eric V. - Bose Customer Support
Don’t recommend this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They was not compatible with my iPhone 15 when talking to family and friends always sounded like I was under water I wouldn’t suggest buying them if you have iPhone not for that price
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review, Angela! The Ultra Open Earbuds are compatible with the iPhone 15 per se, but I'm sorry to hear about the issue you had on phone calls. Make sure the earbuds are being worn correctly, and if the issues persist, our support team will be more than happy to take a look for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Bose or booze
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had several other types of Bose's ear buds and headphones and was always impressed. These sound like a drunk version of them the sound quality is way below what I have come fo expect from Bose a major waste of money. They are horrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the Ultra Open Earbuds - I'm sorry to hear that you're not as impressed with them as you've been with your other Bose equipment! Please ensure that you're wearing the earbuds correctly for optimal audio performance: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If you're still not happy with the sound, our support team will be happy to assist further via suggestions and related troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support